Passport Front-End Processing and Specialty Fee Collection Services

Location: Federal
Posted: Nov 22, 2024
Due: Dec 13, 2024
Agency: STATE, DEPARTMENT OF
Type of Government: Federal
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: SSN-11212024-CAPPT
Publication URL: To access bid details, please log in.
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Passport Front-End Processing and Specialty Fee Collection Services
Active
Contract Opportunity
Notice ID
SSN-11212024-CAPPT
Related Notice
Department/Ind. Agency
STATE, DEPARTMENT OF
Sub-tier
STATE, DEPARTMENT OF
Office
ACQUISITIONS - AQM MOMENTUM
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General Information
  • Contract Opportunity Type: Sources Sought (Original)
  • Original Published Date: Nov 22, 2024 07:29 am EST
  • Original Response Date: Dec 13, 2024 03:00 pm EST
  • Inactive Policy: 15 days after response date
  • Original Inactive Date: Dec 28, 2024
  • Initiative:
    • None
Classification
  • Original Set Aside:
  • Product Service Code: R711 - SUPPORT- MANAGEMENT: BANKING
  • NAICS Code:
    • 522320 - Financial Transactions Processing, Reserve, and Clearinghouse Activities
  • Place of Performance:
    USA
Description

The Department of State (DOS) Bureau of Consular Affairs (CA), Office of Passport Services (PPT) has a need for front-end application processing and specialty lockbox services to initiate processing of US Passport Applications and fulfill secure payment processing. The service provider could process approximately 30,000-66,000 applications daily. Front end processes and fee collection services include tracking, batching, data entry, scanning, fee collection, secure upload, and document destruction services within 24 hours of receipt. The Department is seeking to identify qualified sources from industry. The purpose of this Sources Sought Notice is to identify viable US Domestic sources for project planning, to include the exploration of technical Front End and commercially available capabilities for specialized lockbox services.



Please see the attachment for additional information and instructions on how to submit a response.


Attachments/Links
Contact Information
Contracting Office Address
  • US DEPT OF STATE, 2201 C ST NW
  • WASHINGTON , DC 20520
  • USA
Primary Point of Contact
Secondary Point of Contact


History
  • Nov 22, 2024 07:29 am ESTSources Sought (Original)
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