RFR 2026.02 Case Management

Location: Massachusetts
Posted: Nov 6, 2025
Due: Jan 7, 2026
Agency: Commonwealth of Massachusetts
Type of Government: State & Local
Category:
  • 81 - Containers, Packaging, and Packing Supplies
Solicitation No: BD-26-1059-MAOIG-MAOIG-122617
Publication URL: To access bid details, please log in.

Bid Solicitation: BD-26-1059-MAOIG-MAOIG-122617
Responses Due in 62 Days, 4 Hours, 21 Minutes
Header Information
Bid Number:
BD-26-1059-MAOIG-MAOIG-122617
Description:
RFR 2026.02 Case Management
Bid Opening Date:
01/07/2026 11:59:00 PM
Purchaser:
Marcelle Payen
Organization:
Office of the Inspector General
Department:
MAOIG - Office of the Inspector General
Location:
MAOIG - Office of the Inspector General
Fiscal Year:
26
Type Code: Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
Available Date
:
11/06/2025 11:03:02 AM
Info Contact:
Contact Marcelle Payen at (617) 722-8805
Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
Vendors must submit bid responses and any questions concerning this RFR electronically via email, to the attention of
Marcelle Payen, Chief Fiscal Officer, at RFR.Responses@mass.gov. The OIG will not respond to questions
submitted solely through COMMBUYS, hard copy, telephone call or any other format or submission method. Please review RFR document
Ship-to Address:
Marcelle Payen
1 Ashburton Place Rm 1311
Boston, MA 02108
US
Email: marcelle.payen2@mass.gov
Phone: (617) 722-8805
FAX: (617) 723-2334
Bill-to Address:
Marcelle Payen
1 Ashburton Place Rm 1311
Boston, MA 02108
US
Email: marcelle.payen2@mass.gov
Phone: (617) 722-8805
FAX: (617) 723-2334
Print Format:

File Attachments:
RFR 2026.02 - Integrated Case Management SaaS.pdf
Attachment A - Price Response Sheet~5.pdf
Attachment B - Sample Invoice~5.pdf

Form Attachments:
Required Quote Attachments
Item Information

Item # 1:

(

43-23

-
00

)



The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software as a Service (SaaS) cloud based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review RFR for details.

U N S P S C Code:
43-23-00
Software

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:



Item # 3:

(

43-23

-
37

)



The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software-as-a-Service (SaaS) cloud-based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review the attached RFR document for more details.

U N S P S C Code:
43-23-37
System management software

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:



Item # 4:

(

81-11

-
00

)



The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software-as-a-Service (SaaS) cloud-based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review the attached RFR document for more details.

U N S P S C Code:
81-11-00
Computer services

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:



Item # 5:

(

81-11

-
22

)



The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software-as-a-Service (SaaS) cloud-based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review the attached RFR document for more details.

U N S P S C Code:
81-11-22
Software maintenance and support

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:



Item # 6:

(

81-16

-
00

)



The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software-as-a-Service (SaaS) cloud-based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review the attached RFR document for more details.

U N S P S C Code:
81-16-00
Information Technology Service Delivery

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:




MASS_AWS_PROD
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