12526P0002-Caregiver Services RFP

Location: New York
Posted: Nov 10, 2025
Due: Jan 5, 2026
Agency: City of New York
Type of Government: State & Local
Category:
  • 99 - Miscellaneous
Solicitation No: 12526P0002
Publication URL: To access bid details, please log in.
Program: Caregiver Services
Industry: Human/Client Service
EPIN: 12526P0002
Procurement Name: 12526P0002-Caregiver Services RFP
Agency: DEPARTMENT FOR THE AGING
RFx Status: Released
Procurement Method: Competitive Sealed Proposal
Release Date: 11/10/2025 3:00:00 PM
Due Date: 1/5/2026 2:00:00 PM
Main Commodity: Senior Services

Show / Hide : Summary Summary
EPIN
12526P0002
Release Date
11/10/2025 3:00:00 PM (Your Local Time)
Estimated Number of Contracts
9.00
Estimated Procurement Value
32,887,508.00
Agency
DEPARTMENT FOR THE AGING
Agency Contact First Name
Mary
Agency Contact Last Name
Tracy
Agency Contact Email
rfp@aging.nyc.gov
Concept Report
RFx Title
12526P0002-Caregiver Services RFP
RFx Status
Released
Show / Hide : Description Description
Purpose of the Solicitation

Through this Request for Proposals (RFP) (EPIN 12526P0002), NYC Department for the Aging (NYC Aging) is seeking qualified providers who can offer needed support services to caregivers through NYC Aging’s Caregiver Services Program. This program provides caregivers with a variety of services to help them in caring for family members and friends—whether the caregiver or care receiver is an older adult. Staff from the Caregiver Program provide individualized information and assistance with accessing benefits, supportive counseling, and training to caregivers seeking help. Caregivers can also access support groups, respite care (short-term caregiver relief services), and supplemental services through this program.

An anticipated 9 contract awards will be made through this RFP, awarding one contract per competition pool. NYC Aging reserves the right to award more than one contract per competition pool.

Proposers can only submit one proposal per competition pool. If the proposer wishes to propose in more than one competition pool, the proposer must submit a proposal in each competition pool separately.
Competition / Catchment Area Community Districts Served
Brooklyn 1 BK 9, 10-15, 17, 18
Brooklyn 2 BK 1-8, 16
Manhattan 1 MN 1-7
Bronx 1/ Manhattan 2 BX 1-8, MN 8-12
Bronx 2 BX 9-12
Queens 1 QN 1-7
Queens 2 QN 8-14
Staten Island 1 SI 1-3
Citywide Citywide

Responding providers should examine all RFP documents for details about required elements of the program, as well as be familiar with the relevant community and its associated demographics and service gaps, prior to submitting a proposal response to this RFP.

Proposed Term of the Contract(s)

It is anticipated that the terms of the contract(s) awarded from this RFP will be for three (3) years, starting July 1, 2026 through June 30, 2029. The contract may be renewed up to three times for a period of 1 year each.

Use of PASSPort

PASSPort is a web-based system maintained by the City of New York to manage procurement. To submit a proposal to the upcoming RFP, all vendors must create an account within the PASSPort system. Please visit www.nyc.gov/passport create an account or to log into the system to view this RFP. If you have any technical questions or concerns about PASSPort, please submit an inquiry to the MOCS Service Desk .

To respond to this RFP and all other Human/Client Service RFPs, organizations must have (i) a PASSPort account, and (ii) have an Approved HHS Prequalification Application in PASSPort. Proposals and Prequalification applications will ONLY be accepted through PASSPort. If you do not have a PASSPort account or Approved PASSPort HHS Accelerator PQL Application, please visit www.nyc.gov/passport to get started.

Purpose of the Solicitation

Through this Request for Proposals (RFP) (EPIN 12526P0002), NYC Department for the Aging (NYC Aging) is seeking qualified providers who can offer needed support services to caregivers through NYC Aging’s Caregiver Services Program. This program provides caregivers with a variety of services to help them in caring for family members and friends—whether the caregiver or care receiver is an older adult. Staff from the Caregiver Program provide individualized information and assistance with accessing benefits, supportive counseling, and training to caregivers seeking help. Caregivers can also access support groups, respite care (short-term caregiver relief services), and supplemental services through this program.

An anticipated 9 contract awards will be made through this RFP, awarding one contract per competition pool. NYC Aging reserves the right to award more than one contract per competition pool.

Proposers can only submit one proposal per competition pool. If the proposer wishes to propose in more than one competition pool, the proposer must submit a proposal in each competition pool separately.
Competition / Catchment Area Community Districts Served
Brooklyn 1 BK 9, 10-15, 17, 18
Brooklyn 2 BK 1-8, 16
Manhattan 1 MN 1-7
Bronx 1/ Manhattan 2 BX 1-8, MN 8-12
Bronx 2 BX 9-12
Queens 1 QN 1-7
Queens 2 QN 8-14
Staten Island 1 SI 1-3
Citywide Citywide

Responding providers should examine all RFP documents for details about required elements of the program, as well as be familiar with the relevant community and its associated demographics and service gaps, prior to submitting a proposal response to this RFP.

Proposed Term of the Contract(s)

It is anticipated that the terms of the contract(s) awarded from this RFP will be for three (3) years, starting July 1, 2026 through June 30, 2029. The contract may be renewed up to three times for a period of 1 year each.

Use of PASSPort

PASSPort is a web-based system maintained by the City of New York to manage procurement. To submit a proposal to the upcoming RFP, all vendors must create an account within the PASSPort system. Please visit www.nyc.gov/passport create an account or to log into the system to view this RFP. If you have any technical questions or concerns about PASSPort, please submit an inquiry to the MOCS Service Desk .

To respond to this RFP and all other Human/Client Service RFPs, organizations must have (i) a PASSPort account, and (ii) have an Approved HHS Prequalification Application in PASSPort. Proposals and Prequalification applications will ONLY be accepted through PASSPort. If you do not have a PASSPort account or Approved PASSPort HHS Accelerator PQL Application, please visit www.nyc.gov/passport to get started.
Show / Hide : Key Dates Key Dates
Anticipated Contract Start Date (M/d/yyyy)
7/1/2026
Anticipated Contract End Date (M/d/yyyy)
6/30/2029
Release Date (M/d/yyyy)
11/10/2025
Due Date (M/d/yyyy)
1/5/2026
Bid Opening Date (M/d/yyyy)
12:00:00 AM
Questions Due Date (M/d/yyyy) Agency Users may not respond to your question if it is submitted after this date.
Show / Hide : Documents Documents
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City Description Address Line 1 Zip Code Address Complement Date/Time (Your Local Time) Mandatory
New York Registration is required in order to attend. Copy the link address and paste it into your web browser to register. https://us02web.zoom.us/meeting/register/y4tdLLfJQnajPmlFPM1zNQ 10007 11/21/2025 11:30:00 AM No
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