Reputation & Survey Management System

Location: Texas
Posted: Aug 27, 2025
Due: Sep 26, 2025
Agency: State Government of Texas
Type of Government: State & Local
Category:
  • B - Special Studies and Analyses - Not R&D
Solicitation No: 2025-08-001
Publication URL: To access bid details, please log in.
Reputation & Survey Management System
Solicitation ID:

2025-08-001

Status:

Posted

Contact Name:

Dia Fauss

Contact Number:

(512) 978-9002

Contact Email:

Dia.Fauss@communitycaretx.org

Response Due Date:

9/26/2025

Response Due Time:

2:00 PM

Agency/Texas SmartBuy Member Number:

A0113

Posting Requirement:

21+ Days for Solicitation Notice

Solicitation Posting Date:

8/27/2025

Last Modified:

8/27/2025 3:53 pm

Class/Item Code:

96153-*Marketing Service, Including Distribution, Public Opinion Surveys, Research, Sales Promotions, etc.;
91522-Communications Marketing Services;
95884-*Social Media Management Services;
91876-Marketing Consulting;
91800-Consulting Services;

Solicitation Description:

TheCommUnityCare Communications team is seeking a platform to monitor and improve patient experience, proactively addresspatient concerns, and ensure equity in feedback collection and engagement. Itwill also serve as a foundation for service recovery, internal qualityimprovement, and more inclusive patient voice capture.


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