Online Utility Billing and Payment Portal
| Location: | California |
|---|---|
| Posted: | Jul 20, 2026 |
| Due: | Aug 24, 2026 |
| Agency: | City of Milpitas |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | 26-211 |
| Publication URL: | To access bid details, please log in. |
Project ID: 26-211
Title: Online Utility Billing and Payment Portal
Addenda: 0
Release Date: 7/20/2026
Due Date: 8/24/2026
Post Information
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Summary
Through this Request for Proposal (RFP), the City of Milpitas (City) is seeking a qualified vendor to provide an off-the-shelf, highly configurable online utility billing and payment portal for its water utility customers. The self-service portal will provide City customers with an easy to use, secure, web-based platform where they can view, manage, and pay their utility bills online. After customers opt into receiving electronic notifications, the portal software will send them alerts when a new invoice is posted to their account and reminders when bills are due and past due. Through the portal, customers will also be able to review their account information and activity and pay their bills using multiple payment methods.
See the Scope of Work and additional RFP information and attachments for more details.
Timeline
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