ITSM - ServiceNow Software Managed Services
| Location: | Alaska |
|---|---|
| Posted: | Sep 8, 2026 |
| Due: | Sep 23, 2026 |
| Agency: | ALASKA NATIVE TRIBAL HEALTH CONSORTIUM |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | RFP 26-R-87263 |
| Publication URL: | To access bid details, please log in. |
Project Description: ANTHC is replacing Cherwell with ServiceNow ITSM. The initial implementation is intended to establish approved foundational incident, request, change, knowledge, service catalog, portal, assignment group, notification, access-control, reporting, dashboard, and workflow capabilities. ANTHC requires an optional support model because ongoing platform administration, maintenance, release support, reporting, minor enhancements, backlog work, and knowledge transfer will continue after implementation.
Mandatory Pre-Proposal Conference scheduled for Friday, September 11, 2026 at 11:00 am, AKST.
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