Annual Contract for eMessaging and Notifications

Location: Texas
Posted: Oct 13, 2024
Due: Nov 7, 2024
Agency: Tarrant County
Type of Government: State & Local
Category:
  • H - Quality Control, Testing, and Inspection Services
Solicitation No: F2025026
Publication URL: To access bid details, please log in.

Bid Information

Type Request for Proposals
Status Issued
Number F2025026 (Annual Contract for eMessaging and Notifications)
Issue Date & Time 10/11/2024 07:30:02 AM (CT)
Close Date & Time 11/7/2024 02:00:00 PM (CT)
Question Cut Off Date 10/23/2024 12:00:00 PM (CT)
Notes
The purpose of this Request for Proposal (RFP) is to secure a SaaS solution to enhance Tarrant County’s communications and engagement with citizens. The solution should support multilingual notifications, form creation, attachments, QR codes, and links to maps or payment portals. It must offer various messaging options, including SMS, MMS, Short Code Messaging, IPAWS alerts, and SMTP emails.
1. CONTRACT TERMS: Vendor(s) will be awarded a twelve (12) month contract, effective from the date of award or notice to proceed as determined by the Tarrant County Purchasing Department. At Tarrant County’s option and approval by the Vendor, the contract may be renewed for two (2) additional twelve (12) month periods, as further explained in Renewal Options. Prices must remain firm for the entire contract.
2. RENEWAL OPTIONS: Tarrant County reserves the right to exercise an option to renew the contract of the Vendor for two (2) additional twelve (12) month periods, provided such option is stipulate d and agreed upon by both parties. If Tarrant County exercises the right in writing, the Vendor must update and submit any documents required during the initial solicitation by no later than thirty (30) calendar days prior to the commencement of the option period. Required documents must be in force for the full period of the option. If the updated documents are not submitted by the Vendor in complete form within the time specified, Tarrant County may rescind its option or seek a new solicitation.
Contact Information
Name Caleb Rojo, Senior Buyer
Address 100 E Weatherford St
Suite 303
Fort Worth, TX 76196-0103 USA
Phone (817) 884 x1150
Fax (817) 884 x1150
Email crojo@tarrantcountytx.gov
Bid Documents
Document name Format
Bid Invitation
Acrobat / PDF
Bid Attachments
File Name Description File Size
TC_General_Terms_and_Conditions053123.pdf
Tarrant County General Terms and Conditions (5/31/23) 87 KB
TC_Special_Terms_and_Conditions_Standard061124.pdf
TC_Special_Terms_and_Conditions_Standard061124 87 KB
TC_HUB_Policy053123.pdf
Tarrant County HUB Policy (5/31/23) 201 KB
Deficiencies and Deviations Form.pdf
Deficiencies and Deviations Form 66 KB
F2025026 - Statement of Work.pdf
F2025026 - Statement of Work 182 KB
F2025026 - Tarrant County eMessaging and Notifications - Vendor Response Matrix_.xlsx
F2025026 - Tarrant County eMessaging and Notifications - Vendor Response Matrix 15 KB
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