RFP 2026-04 Enhanced On-Demand WAV Service and Support - Question Responses

Location:	California
Posted:	Jul 1, 2026
Due:	Jul 10, 2026
Agency:	Solano Transportation Authority
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services R - Professional, Administrative and Management Support Services
Publication URL:	To access bid details, please log in.

RFP 2026-04 Enhanced On-Demand WAV Service and Support

The Solano Transportation Authority (STA) invites your firm to submit a proposal to provide Enhanced On-Demand WAV Service and Support.

Release Date: Friday, June 12, 2026

Deadline to Submit Questions about RFP: Friday,June 26, 2026, at 4:00 PM

Deadline to Submit Proposals: Friday, July 10, 2026, at 4:00PM

Staff Contact:

Steven Lowe

Program Coordinator I

Solano Transportation Authority

423 Main Street
Suisun City, CA 94585

slowe@sta.ca.gov

(707) 399-3213

The RFP and related materials are provided below:

Documents:

PDF RFP 2026-04 Enhanced On-Demand WAV Service and Support

PDF RFP 2026-04 Question Responses

Attachment Preview

RESPONSES TO RFP QUESTIONS FOR RFP#2026-04

Enhanced On-Demand WAV Service and Support

Question 1

Because the core scope of work involves providing proprietary software and a digital routing

system, we anticipate fulﬁlling the project requirements using our own internal resources.

Consequently, subcontracting 3% of the work to an external DVBE ﬁrm is challenging given

the highly technical and centralized nature of our platform. Could you please clarify if the

3% DVBE participation goal is strictly mandatory for a proposal to be considered

compliant, or is there a waiver process/allowance for demonstrating a "good faith effort" to

meet the goal if a suitable DVBE subcontractor cannot be utilized for this speciﬁc software

deployment?

As this project is utilizing CPUC Access for All funds, the participation goal for

disadvantaged veteran business enterprise (DVBE) ﬁrms for this Project has been

established at three percent (3%). DVBE participation is required unless the proposal can

demonstrate that a subconsultant is not needed.

Question 2

Since the 100-point scoring matrix is entirely allocated to technical components, can STA

clarify exactly how the separate sealed Cost Proposal will be weighed against the technical

score during the ﬁnal selection process?

The sealed Cost Proposal will not be weighed against the technical score. Once a

proposal has been selected based on technical score, STA staff will unseal the Cost

Proposal, negotiate cost, and if a cost is agreed upon, an agreement with the selected

proposer will be made. If the cost is not agreed upon, STA staff will repeat the process with

the proposal next in line. STA will not open the Cost Proposal unless the technical proposal

has been selected.

Question 3

The RFP states the method of payment is by 'yearly invoice,' while the sample contract in

Attachment A references monthly progress payments. Will STA accept monthly or quarterly

billing cycles for software licensing and technical support costs?

STA will accept a monthly or quarterly billing cycle for software licensing and

technical support costs. STA would prefer a yearly invoice. The contract with the selected

proposal will be altered to reﬂect the negotiated payment frequency.

Question 4

Would STA consider allowing a submittal using per-vehicle-per-month SaaS fees (plus an

installation fee)?

STA will recognize all pricing models for the proposed system, including per-vehicle-

per-month SaaS fees (plus an installation fee).

Question 5

For vendors proposing conﬁgurable Software as a Service rather than an hours-based

consultancy model, can pricing be submitted in an alternative format to reﬂect an upfront

set-up fee and annual recurring software costs?

STA will recognize all pricing models for the proposed system, including an

alternative format to reﬂect an upfront set-up fee and annual recurring software costs.

Question 6

Is the contractor expected to supply the driver-facing hardware (e.g., tablets/smartphones)

for the navigation and dispatch system, or do operators already have compatible devices? If

they have existing hardware, what are the device speciﬁcations and operating systems?

STA and partner operators will be responsible for hardware. The contractor is not

expected to supply the driver-facing hardware, but the technical proposal and cost

proposal can optionally account for hardware if this service is available.

Suisun Microtransit and Rio Vista Delta Breeze utilize Samsung Galaxy Tab A 8.4

Tablet (2020) Wi-Fi + LTE / SM-T307U (LTE). STA and partner operators will be responsible

for acquiring hardware for Dixon Readi-Ride. If necessary, STA will inquire about hardware

with the selected proposer.

Question 7

The RFP outlines an option to add a third operator, Dixon Readi-Ride, and references the

total number of vehicles (15) as being the total across all three operators. What is the

minimum # of vehicles that the cost proposal should consider (i.e. what is the total number

in use today across the 2 deﬁnite operators)?

The total minimum number of vehicles that the cost proposal should consider is 10

vehicles. Of the 10 total vehicles, 5 vehicles are operated by Suisun Microtransit, and 5

vehicles are operated by Rio Vista Delta Breeze.

Question 8

We respectfully request that STA accept digital proposal submission (i.e. via email).

STA will not accept digital proposal submissions and will only accept one (1) hard

copy and one (1) digital copy (ﬂash drive) of the proposal. The cost proposal should be

submitted in a separate sealed envelope. As outlined in the answer to Question 2, STA will

review the technical proposal and select the preferred proposal before unsealing the cost

proposal.

Question 9

We respectfully request that STA accept authorized digital signatures on all applicable

forms.

STA will accept authorized digital signatures on all applicable forms.

Question 10

The RFP states that the cost proposal forms are optional and we can use our own format if

desired. However, the forms have signature lines. If we provide our pricing proposal in our

own format should we still provide the form with the appropriate signatures?

Yes, please provide signature lines in the pricing proposal.

Question 11

We would like to respectfully request a 2 week extension to the proposal due date.

The proposal is due no later than 4:00 p.m. on July 10, 2026.

Question 12

Can we conﬁrm the intended launch date? August 1 may be too soon given the current time

frames of this RFP.

The service start date is August 31, 2026.

Question 13

What is the current average weekday and annual ridership of each program?

Suisun Microtransit’s weekday ridership is 13 rides and annual ridership is 3,340

rides. Rio Vista Delta Breeze’s weekday ridership is 11 rides and annual ridership is 2,878

rides. Dixon Readi-Ride’s weekday ridership is 159 rides and annual ridership is 39,950

rides. This data was collected in CY 2024 with average weekday ridership calculated with

the assumption of 250 operating days per year. The ridership data reﬂects microtransit

(demand responsive) service and does not reﬂect ﬁxed route services.

Question 14

What is the expected average weekday and annual ridership of each program?

None of the three operators expect a change in weekday and annual ridership.

Question 15

What is the current average weekday and annual expected ridership of each program?

Suisun Microtransit’s weekday ridership is 13 rides and annual ridership is 3,340

rides. Rio Vista Delta Breeze’s weekday ridership is 11 rides and annual ridership is 2,878

rides. Dixon Readi-Ride’s weekday ridership is 159 rides and annual ridership is 39,950

rides. This data was collected in CY 2024 with average weekday ridership calculated with

the assumption of 250 operating days per year. The ridership data reﬂects microtransit

service and does not reﬂect ﬁxed route services. None of the three operators expect a

change in weekday and annual ridership.

Question 16

How many zones will the service have?

If referring to service zones, the number of zones varies depending on how the

proposer conﬁgures the system. Currently, Suisun Microtransit operates within the city of

Suisun City and nine select locations within the city of Fairﬁeld. Rio Vista Delta Breeze

operates within the city of Rio Vista, Isleton, and the Delta resort communities on highway

160 between the two cities. Dixon Readi-Ride operates within the city of Dixon for all riders

and to the city of Vacaville and city of Davis for paratransit riders only.

If referring to fare zones, none of the operators use fare zones. All three operators

operate on ﬂat-fare structures with varying dollar amounts, discounts, and monthly

passes.

Question 17

What are the service hours and days of operation?

Hours are subject to change. The following hours reﬂect microtransit hours of

operations.

Suisun Microtransit operates Monday through Friday, from 7:00 AM until 7:00 PM,

excluding holidays.

Rio Vista Delta Breeze operates Monday through Friday, from 9:30 AM to 5:00 PM,

excluding holidays.

Dixon Readi-Ride operates Monday, Tuesday, Thursday and Friday, from 7:00 AM to

12:00 PM and 1:00 PM to 4:00 PM. They operate Wednesday from 7:00 AM to 11:00 AM and

12:00 PM to 4:00 PM. They do not operate on holidays.

Question 18

We noticed that the RFP states that the service currently uses both a telephone and

smartphone application. The ﬁnal product section does not mention a requirement for

a telephone call option. Are you planning to continue the telephone service and are you

managing that internally?

STA and the partner operators are planning to continue using the telephone service

and the service is managed by the partner operators. Telephone operators (who are

typically the same as the dispatcher), may utilize the dispatch-facing software to dispatch

rides.

Question 19

Will STA be responsible for managing the eligibility of riders on the system?

Anyone within the respective service area is eligible to ride any of the three

operators. Riders who utilize a mobility device are accommodated without special request

as all vehicles are equipped with an accessible lift. Passengers are not required to

complete a form or application. They may need to create an account or provide information

to a telephone operator

Additionally, can you answer the following eligibility related questions:

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Daily notification on new contract opportunities

With GovernmentContracts, you can:

Find more opportunities and win more business
Receive daily alerts for all new bid opportunities
Get contract opportunities matched to your business

ONE WEEK FREE TRIAL

RFP 2026-04 Enhanced On-Demand WAV Service and Support - Question Responses

Attachment Preview

See also