Service Desk and Deskside Support Services

HHS0017021

Posted

Ron Hurley

(512) 406-2598

Ron.Hurley@hhs.texas.gov

11/3/2026

10:30 AM

529

21+ Days for Solicitation Notice

Dual CTCD/CTCM certification

10/6/2026

10/6/2026 5:19 pm

92031-*Installation Of Computers, Peripherals, And Related Equipment (Including Software);
92047-*Support Services, Computer (Includes Computer Warranties);
95823-*Computer Management Services;
96102-Administrative Services, All Kinds (Incl. Clerical, Secretarial Services, Etc.);

District 1,

District 2,

District 3,

District 4,

District 5,

District 6,

District 7,

District 8,

District 9,

District 10,

District 11,

District 12,

District 13,

District 14,

District 15,

District 16,

District 17,

District 18,

District 19,

District 20,

District 21,

District 22,

District 23,

District 24,

District 25

Zone - 1;

Zone - 2;

Zone - 3;

Zone - 4;

Zone - 5;

The Texas Health and Human Services (HHS) System is comprised of more than fifty thousand public servants under two (2) agencies: HHSC and DSHS. HHSC, as authorized by applicable statute, provides administrative support to certain State agencies such as DSHS and DFPS. Users of the Services described in this solicitation may include State employees, contractors, and volunteers as well as HHSC-designated entities (e.g., private provider staff). The solicitation describes HHSC’s business requirements, technical requirements, service level requirements, and other information related to HHSC’s environment.