REQUEST FOR QUOTES #85863 (2026)
PART 1 – REQUESTOR AND SCOPE OF SERVICES INFORMATION
PROJECT TITLE
REQUESTING DEPARTMENT / DIVISION
SP RELEASED DATE
QUOTE DUE DATE AND TIME
PERFORMANCE PERIOD
Initial and Option Periods (if applicable)
NEED BY DATE
CONTACT PERSON NAME/EMAIL
Quicklink: StudioCall & StudioPro8
Information Technology Services (ITS)
Monday, January 5, 2026
Monday, January 19, 2026, 12:00 PM CT
3 years (March 13, 2026-March 14, 2029)
February 20, 2026
Liz Gentile; egentile@thecha.org
PART 2 – SCOPE OF WORK
The Chicago Housing Authority (CHA) seeks to procure annual licenses and support services for Quicklink’s StudioCall
and StudioPro8 platforms. This SOW outlines the required configuration and service expectations to be fulfilled by
authorized resellers.
The selected reseller shall provide a 3year quote (March 13, 2026-March 14, 2029) for the following:
StudioCall Live – Annual License
• Service: Quicklink Web Portal with unlimited usage.
• Configuration:
• 1 account
• 8-person conference room
• 12-person waiting room
• 2–6 person talk show room
• Quantity: 1 units
StudioPro8 – Premium Annual License
• Service: Premium license including full support.
• Quantity: 2 units
CHA_RFQ 85863_ITS_ QUICKLINK |
A
B
C
D
E
F
Unit
No.
Specification/ Service Description
Unit of
Measure
Bidder's Unit
Price
Estimated
Quantities
Total Bid Price
(Bidder's Unit Price x
Estimated Quantities)
StudioCall Live - Annual - Quicklink Web
Portal Annual Unlimited Usage x 1
1 account with 8 person conference room,
EA
3
12 person Waiting room and 2-6
Person Talkshow Room
2
StudioPro8 - Two Units Premium Annual
License Agreement - Including Support
EA
3
Aggregate
Total
$
*CHA reserves the right to increase or delete any scheduled items, and/or increase or reduce the quantity
of any scheduled item as deemed necessary, to waive informalities and technicalities, and to make other
changes and modifications consistent with CHA’s policies, and the laws and regulations governing HUD
programs.
All Quote Responses Must Be Typed & Signed by an Authorized Representative from the Respondent’s company.
The successful Respondent(s) will be required to submit mandatory CHA forms and affidavits within seven days
of the award. The mandatory forms will be forwarded to the successful Respondents prior to contract award. Forms
should be completed, signed, and notarized where required or marked "not applicable" where appropriate. The
mandatory forms are:
• Utilization Plan*
• Contract Compliance Certification*
• Contractors Affidavit*
• Economic Disclosure Statement Form*
• HUD-50071 – Certification of Payments to Influence Federal Transactions*
• HUD-5369 A - Representations, Certifications, and Other Statements of Bidders*
• Required Insurance Certificate (see below Insurance Requirements)
*These documents are exhibits to this Small Purchase and can be found at https://www.thecha.org/contracting-
opportunities/forms-and-documents
CHA_RFQ 85863_ITS_ QUICKLINK |
Failure by the Respondent to provide such information within the allotted time will render the Respondent
ineligible for award.
CHA may reject any or all quotes. Action to reject all quotes shall be taken only for unreasonably high
prices, error in the solicitation, cessation of need, unavailability of funds, failure to secure adequate
competition, or any other reason deemed appropriate by CHA.
Insurance Requirements
Prior to the commencement of this Agreement, the Vendor shall procure and maintain at all times during the
term of this Agreement insurance against claims for bodily injury or property damage which may arise from or
in connection with services performed under this Agreement and from the negligent acts, omissions and errors
of the Vendor, its officers, agents, representatives or employees. The insurance carriers used must be
authorized to conduct business in the State of Illinois and shall have an A.M. Best rating of not less than A: VII.
Minimum Coverage and Limit Requirements
1. Commercial General Liability: General Liability Insurance on an occurrence basis with limits not less
than $1,000,000 per occurrence with an aggregate of not less than $2,000,000 covering bodily injury
and property damage. This coverage shall also include, but not be limited to, contractual liability,
products and completed operations, personal and advertising injury.
2. Workers’ Compensation and Employer’s Liability: Coverage must be in accordance with the laws of the
State of Illinois and include a waiver of subrogation in favor of Chicago Housing Authority.
Coverage A – Statutory Limits
Coverage B - Employers Liability - $500,000 bodily injury or disease each accident; each
employee
3. Auto Liability: Required when any vehicles (owned, hired and/or non-owned) are used in connection
with the Services to be performed, coverage limits of not less than $1,000,000 each accident combined
single limit for Bodily Injury and Property Damage.
4. Technology Errors & Omissions (including Cyber Liability) required when Vendor/Consultant provides
technology services or technology products under this Agreement, insurance appropriate to the
professional services being performed shall provide coverage for the acts, errors, or omissions of
Vendor/Consultant with a limit of not less than $1,000,000 per occurrence or claim and $2,000,000 in
aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken
by the Vendor in this agreement and shall include, but not be limited to, claims involving security breach,
system failure, data recovery, business interruption, cyber extortion, social engineering, infringement of
intellectual property, including but not limited to infringement of copyright, trademark, trade dress,
invasion of privacy violations, information theft, damage to or destruction of electronic
information, release of private information, and alteration of electronic information. The policy
shall provide coverage for breach response costs, regulatory fines, and penalties as well as credit
monitoring expenses.
Related Insurance Requirements
The Certificate of Insurance evidencing the minimum coverages required herein shall be in force on
the Effective Date of the Contract and continuously throughout the duration. The required
documentation must be received prior to the commencement of work under this Agreement.
It is understood and agreed to by the parties hereto that Chicago Housing Authority and others listed
below shall be included as Additional Insureds on Vendor’s liability policies, with the exception of
Professional Liability and Employer’s Liability and such insurance is primary to and will not seek
contribution from any insurance, deductibles, self-insured retentions and/or self-insured programs
available to Chicago Housing Authority.
CHA_RFQ 85863_ITS_ QUICKLINK |
Certificate Holder:
Chicago Housing Authority
60 E Van Buren
Chicago, IL 60605
Additional Insureds:
Primary Coverage:
Collectively referred to as the “Additional Insureds” shall include Chicago
Housing Authority, Chicago Housing Administration, LLC; and/or other
Partnership, Limited Liability Company as established by CHA; its respective
commissioners, board members, officers, directors, agents, property
management firms, agents, employees, invitees, and visitors.
For any claims related to this Agreement, the Vendor’s insurance coverage
shall be the primary policy. The Vendor expressly understands and agrees
that any insurance or self-insurance programs maintained by the CHA shall
apply in excess of and shall not contribute with insurance provided by the
Vendor.
Prior to the issuing of the Notice to Proceed by the CHA, the Vendor shall submit a Certificate of
Insurance via PINS Advantage Certificate Tracking System, evidencing compliance with the insurance
requirements set forth above. You will receive an email with instructions for the submission of your
insurance. Copies of the endorsement(s) adding the CHA to Vendor’s policy as an additional insured are
required upon request. Updated Certificates of Insurance are required for policies which renew during
the term of this Agreement or extensions thereof. Under no circumstances shall the Vendor allow any
required coverage to lapse, cancel or non-renew throughout the duration of the Agreement or
extensions thereof.
At the CHA’s option, non-compliance will result in (1) all payments due the Vendor being withheld until
the Vendor has complied with the Agreement; or (2) the Vendor will be assessed Five Hundred Dollars
($500.00) for every day of non-compliance; or (3) the Vendor will be immediately removed from the
premises and the Agreement will be terminated for default. The receipt of any certificates does not
constitute agreement by the CHA that the insurance requirements in the Agreement have been fully
met or that the insurance policies indicated on the certificate comply with all Agreement requirements.
The insurance policies shall provide for thirty (30) days prior written notice to be given to the CHA in
the event coverage is substantially changed, canceled or non-renewed.
The Authority in no way warrants that the minimum limits contained herein are sufficient to protect
the Authority from liabilities that might arise out of the performance of the work under this Agreement
by the Vendor or its Subcontractors. The Vendor shall assess its own risks and, if it deems appropriate
and/or prudent, maintain higher limits and/or broader coverages. The Vendor is not relieved of any
liability or other obligations assumed or pursuant to the contract by reason of its failure to obtain or
maintain sufficient insurance.
The Vendor shall require all subcontractors to carry the insurance required and adhere to the same
requirements and conditions as outlined above.
The Vendor expressly understands and agrees that any insurance or self-insurance programs
maintained by the CHA shall apply in excess of and will not contribute to insurance provided by the
Vendor and/or any of its subcontractors.
CHA_RFQ 85863_ITS_ QUICKLINK |
PART 3 – VENDOR INFORMATION
_ (CORPORATE NAME ATTACHED
TO FEDERAL TAX ID NUMBER) has thoroughly read SP 85863 and all associated Addenda (if applicable) and can provide
the services as described at the offer submitted on this Quote Form.
CONTACT INFORMATION FOR CORPORATE OFFICIAL AUTHORIZED TO BIND RESPONDENT
DATE
CORPORATE AUTHORIZED
REPRESENTATIVE
CORPORATE OFFICIAL
E-MAIL ADDRESS
COMPANY PHONE NUMBER
COMPANY ADDRESS
CORPORATE AUTHORIZED
REPRESENTATIVE SIGNATURE
CHA_RFQ 85863_ITS_ QUICKLINK |
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.