Hospital Television Service Provider

Location: New York
Posted: Jul 1, 2026
Due: Jul 31, 2026
Agency: Nassau University Medical Center
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • Q - Medical Services
Publication URL: To access bid details, please log in.
Solicitation: Hospital Television Service Provider
Title: 7/2/26
Solicitation Type: 7/31/26
Status:

Attachment Preview

NASSAU HEALTH CARE CORPORATION
(a/k/a the NuHealth System)
REQUEST FOR PROPOSAL (RFP)
FOR
HOSPITAL TELEVISION SERVICE PROVIDER
REQUEST FOR PROPOSAL #: 006-2026
Introduction
Nassau Health Care Corporation (“NHCC”) is seeking competitive proposals from qualified,
vendors to deliver campus-wide television service at Nassau University Medical Center (NUMC)
and A. Holly Patterson Extended Care.
Proposal Requirements
Proposals must comply with all instructions outlined in this RFP. Submissions that are incomplete
or fail to meet the specified requirements may be rejected without review.
Any contract awarded as a result of this RFP will supersede all prior contracts, bids, or agreements
related to Hospital Television Service.
Communication Guidelines
All written communications regarding this RFP - including email correspondence - must clearly
reference the RFP title and number in the subject line to ensure proper handling.
Contacts and Submission
Nassau Health Care Corporation
Department of Legal Affairs
2201 Hempstead Turnpike, East Meadow, NY 11554
RFPSubmissions@numc.edu
Anticipated Schedule*
o Issue RFP
July 2, 2026
o Deadline for Questions
July 17, 2026
o Proposals Due
July 31, 2026 at 4:00 p.m.
o Interviews, if Required
To Be Determined
* Dates indicated above are subject to change at the sole discretion of Nassau Health Care Corporation.
1
SCHEDULE A
I. GENERAL INFORMATION
A. Background
Nassau Health Care Corporation (“NHCC”), also known as the NuHealth System, is a New York
State public benefit corporation established under the Public Authorities Law. NHCC operates:
Nassau University Medical Center (NUMC): A 530-bed tertiary care teaching hospital.
A. Holly Patterson Extended Care Facility (AHP): A 589-bed skilled nursing facility.
Community Health Practices (CHP): Operated in partnership with Long Island FQHC, Inc.,
a non-profit, consumer-driven organization serving the region’s most vulnerable
populations.
NHCC is committed to delivering high-quality care, advancing medical education, and serving as
the safety-net health system for Nassau County residents.
Nassau University Medical Center (NUMC): Founded in 1935, NUMC is the County’s primary
source of advanced medical care. Its 19-story tower houses the region’s premier Level I Trauma
Center and serves as a hub for medical education through affiliations with the New York Institute of
Technology College of Osteopathic Medicine, the New York College of Pediatric Medicine, the
American University of the Caribbean School of Medicine, and the Donald and Barbara Zucker
School of Medicine at Hofstra/Northwell.
A. Holly Patterson Extended Care Facility (AHP): Nationally recognized as a model for skilled
nursing services, AHP provides innovative, patient-centered care that addresses residents’ physical,
emotional, and social needs in a supportive, healing environment.
Community Health Practices: NHCC’s community-based centers deliver comprehensive,
accessible, and preventive care to underserved communities across Long Island, ensuring every
resident has access to a trusted “medical home.”
II. SERVICES SPECIFICATIONS
A. Scope of Work
Purpose and Overview
Nassau Health Care Corporation (NHCC) is soliciting proposals from qualified television
service providers to furnish, install (where required), maintain, and support television
programming services for the Nassau University Medical Center (NUMC) campus and the
A. Holly Patterson Extended Care Facility.
The selected vendor shall provide a reliable television programming solution that integrates
with the Corporation's existing television distribution infrastructure or propose an equivalent
or superior solution that minimizes disruption to patient care while maintaining or
improving service quality.
2
Technical Specifications
The successful proposer shall provide all labor, equipment, programming, maintenance,
technical support, and services necessary to deliver uninterrupted television services to both
facilities.
Services shall include, but are not limited to:
Commercial television programming.
Equipment required at the headend.
Programming management.
Technical support.
Preventive maintenance.
Emergency service.
Replacement of failed provider-owned equipment.
Coordination with NHCC Information Technology and Facilities personnel during
implementation, service outages, and any required maintenance.
Implementation must be completed with minimal disruption to patient care.
Network segmentation from clinical systems
Confirmation that the TV platform will not transmit or store PHI
Importantly, vendors must propose integration with our existing headend/RF distribution
infrastructure. Vendors are welcome to additionally propose a migration approach to
fiberoptic/IP infrastructure if they choose to.
Service Level Requirements
The proposer shall provide:
24 hours per day, 7 days per week technical support.
Emergency response for complete service outages.
On-site technician response for unresolved issues.
Preventive maintenance of provider-owned equipment.
Nassau University Medical Center
The existing television distribution system consists of the following:
Approximately 533 patient beds, each equipped with a television.
All patient televisions are controlled through pillow speaker controls integrated into
the headwall/headboard, including volume and channel selection.
The system headend is located on the 19th Floor Telecommunications Equipment
Room.
The headend consists of:
o Television programming received from the current provider.
o 43 programming channels supplied by the service provider.
o 9 internally generated educational/information channels produced by NHCC.
o Individual channel modulators.
o RF signal combiners.
o Distribution amplifiers.
Television signals are distributed throughout the facility using existing RG-59 and
RG-6 coaxial cable infrastructure.
The facility currently utilizes a centralized RF distribution architecture.
3
A. Holly Patterson Extended Care Facility
The existing television system consists of:
Approximately 500 resident televisions.
Television programming includes:
Standard broadcast television received through an antenna system.
Seven (7) DirectTV channels dedicated to Korean and Chinese programming.
The vendor shall support or improve upon the existing multilingual programming
available to residents.
II. MINIMUM QUALIFICATIONS
The Proposer must demonstrate:
a. Minimum five (5) years of experience providing television services to hospitals or
healthcare facilities.
b. Experience supporting large-scale commercial television distribution systems.
c. Ability to provide local technical support.
III. EVALUATION CRITERIA
Proposals will be evaluated based upon;
a. Cost Proposal – 50%
b. Technical Solution – 30%
c. Healthcare Experience – 10%
d. Implementation Plan – 10%
4
SCHEDULE B
I. PROPOSAL PROCESS AND REQUIREMENTS
Proposal Submission
NHCC invites qualified Proposers to submit proposals for the services described in this RFP.
Proposals must conform to the requirements set forth herein; non-conforming proposals may be
disqualified.
The RFP is available through the designated NHCC contact office and may also be downloaded via
the “Doing Business with NuHealth” link at www.numc.edu.
Submission Requirements:
Electronic Media: One (1) electronic copy sent via email to:
o RFPSubmissions@numc.edu
Note:
Electronic copies of the proposal must be received by NHCC no later than 4:00 p.m. on the
specified due date.
Incomplete submissions may result in disqualification.
The selected Proposer will enter into negotiations with NHCC regarding contract terms. If
agreement cannot be reached within a reasonable time, NHCC may reject that Proposer and begin
negotiations with others.
Proposals should be clear, concise, and responsive to the RFP.
II. CONTENTS OF PROPOSALS
Each proposal must include the following:
1. Proposer Information
o Name and contact information (address, phone, fax, email).
o Organizational structure (corporation, partnership, LLC, etc.), date and state of
formation, ownership details (including any person/entity holding ≥5% interest).
2. Background & Operations
o History of the firm and services provided.
3. References
o At least three professional references, including contact information.
4. Regulatory & Legal Disclosures
o Any material negative findings, sanctions, or pending proceedings.
o Criminal convictions (past 10 years) of the firm, officers, directors, or affiliates.
o Civil penalties, judgments, consent decrees, violations, or sanctions (past 10 years).
o Current investigations, indictments, or litigation.
o Revocations or suspensions of permits/authority to do business (past 10 years).
o Barring from public proposal submission (past 10 years).
5. Scope of Services & Work Plan
5
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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