Request for Proposals (RFP) 2025-1600-0279 Alaska Crisis Contact Center
| Location: | Alaska |
|---|---|
| Posted: | Jan 30, 2026 |
| Due: | Feb 6, 2026 |
| Agency: | State Government of Alaska |
| Type of Government: | State & Local |
| Category: |
|
| Publication URL: | To access bid details, please log in. |
Request for Proposals (RFP) 2025-1600-0279 Alaska Crisis Contact Center
Issue Date: December 2, 2025
Deadline for Receipt of Proposals: February 6, 2026 @ 2:00pm Alaska Time
Procurement Officer: Ashley Palembas
Email: Ashley.Palembas@alaska.gov
Summary: This Request for Proposals (RFP) is intended to result in a contract for a statewide crisis contact center that provides 24-hour, toll-free, and confidential support to anyone in suicidal crisis or emotional distress. The services will be available to all Alaskans 24-hours per day, 7 days per week, 365 days per year.
Please see attached for further detail.
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Notice: Amendment #1 has been issued.
Date: January 23, 2026
This amendment is being issued to update the Procurement Officer contact, incorporate changes to the RFP, and to provide responses to questions submitted by potential offerors.
Please forward any questions that are not on the RFP 2025-1600-0279 - Question & Answer.xlsx to the new Procurement Officer above.
Please see attached for further detail.
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Notice: Amendment #2 has been issued.
Date: January 30, 2026
This amendment is being issued to extend the deadline for receipt of proposals, incorporate changes to the RFP, and to provide responses to questions submitted by potential offerors. Please see attached for further detail.
=================================================================================
Deadline for Receipt of Proposals: February 6, 2026 @ 2:00pm Alaska Time
Procurement Officer: Ashley Palembas
Email: Ashley.Palembas@alaska.gov
Summary: This Request for Proposals (RFP) is intended to result in a contract for a statewide crisis contact center that provides 24-hour, toll-free, and confidential support to anyone in suicidal crisis or emotional distress. The services will be available to all Alaskans 24-hours per day, 7 days per week, 365 days per year.
Please see attached for further detail.
==================================================================================
Notice: Amendment #1 has been issued.
Date: January 23, 2026
This amendment is being issued to update the Procurement Officer contact, incorporate changes to the RFP, and to provide responses to questions submitted by potential offerors.
Please forward any questions that are not on the RFP 2025-1600-0279 - Question & Answer.xlsx to the new Procurement Officer above.
Please see attached for further detail.
=================================================================================
Notice: Amendment #2 has been issued.
Date: January 30, 2026
This amendment is being issued to extend the deadline for receipt of proposals, incorporate changes to the RFP, and to provide responses to questions submitted by potential offerors. Please see attached for further detail.
=================================================================================
Attachments, History, Details
Attachments
- 00 - RFP 2025-1600-0279 Alaska Crisis Contact Center.pdf
- 01 - RFP 2025-1600-0279 Submittal Forms A - F.docx
- 02 - RFP 2025 -1600-0279 - Submittal Form G - Cost Proposal.xlsx
- 03 - Non-Disclosure Agreement and Intent to Propose (v251001).pdf
- 04 - Standard Agreement Form for Professional Services and Appendix A.docx
- 05 - RFP 2025-1600-0279 Service Level Agreements (SLAs) and Remedies for Non-Peformance final.docx
- 06 - Appendix F - BAA_ISA (v250815).pdf
- RFP 2025-1600-0279 - Amendment 1.pdf
- RFP 2025-1600-0279 - Questions & Answers.xlsx
- RFP 2025-1600-0279 Amendment 2.pdf
Revision History
| Created 12/2/2025 4:22:00 PM by jllea | |
| Modified 1/23/2026 11:13:34 AM by ampalembas | |
| Modified 1/23/2026 11:14:06 AM by ampalembas | |
| Modified 1/30/2026 2:21:03 PM by ampalembas |
Details
| Department: | Health |
| Category: | Procurement |
| Sub-Category: | Professional Services |
| Location(s): | Statewide |
| Project/Regulation #: | 1624-061 |
| Publish Date: | 12/2/2025 |
| Archive Date: | 2/16/2026 |
| Events/Deadlines: |
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