Request for Proposals for Custodial Services

Location:	District of Columbia
Posted:	Feb 25, 2026
Due:	Mar 23, 2026
Agency:	Airports Council International
Type of Government:	State & Local
Category:	S - Utilities and Training Services
Publication URL:	To access bid details, please log in.

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REQUEST FOR PROPOSALS

FOR

CUSTODIAL SERVICES

FEBRUARY 2026

Cover Page

Greater Asheville Regional Airport Authority

Request for Proposals

TABLE OF CONTENTS

DEFINITION OF TERMS ........................................................................................ 1

II. INTRODUCTION .................................................................................................. 3

III. BACKGROUND .................................................................................................... 4

IV. MANDATORY PRE-PROPOSAL MEETING ............................................................... 5

V. GENERAL INFORMATION AND INSTRUCTIONS ..................................................... 6

VI. CONFIDENTIAL INFORMATION............................................................................. 9

VII. TECHNOLOGY REQUIREMENTS ........................................................................... 9

VIII. COMPLIANCE REQUIREMENTS ...........................................................................10

IX. BRAND NAMES ...................................................................................................10

X. PRODUCTS AND SERVICES.................................................................................11

XI. QUALIFICATIONS OF THE COMPANY ...................................................................11

XII. PRODUCT LITERATURE .......................................................................................12

XIII. INCURRING COSTS ............................................................................................12

XIV. RIGHT TO AWARD OR REJECT..............................................................................12

XV. CONTRACT REQUIREMENTS ...............................................................................12

XVI. PAYMENT AND PERFORMANCE BONDS ..............................................................13

XVII. GENERAL CONDITIONS ......................................................................................13

APPENDIX A – DEFINITIONS AND TERMS ...................................................................... A-1

APPENDIX B – TECHNICAL SPECIFICATIONS / SCOPE OF WORK .................................. B-1

APPENDIX C – FACILITIES EXHIBITS.............................................................................. C-1

APPENDIX D – AGREEMENT ......................................................................................... D-1

APPENDIX E – PRICING WORKSHEET ............................................................................E-1

APPENDIX F – PROPOSAL SUBMITTAL CHECKLIST .........................................................F-1

APPENDIX G – RFP SCHEDULE .................................................................................... G-1

Custodial Services RFP

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Greater Asheville Regional Airport Authority

Request for Proposals

I. DEFINITION OF TERMS

Whenever the following terms are used in these documents, or in any other documents or

instruments pertaining to the Product or Service where these speciﬁcations govern, the

intent and meaning shall be interpreted as follows; All terms may not be used/applicable to

this document. Additional deﬁnitions and terms related to the speciﬁcity of this proposal

can be found in Appendix A, Deﬁnitions and Terms.

ADVERTISEMENT: The advertisement and/or Request for Proposals for the provision of the

Product or Service to be awarded.

AGREEMENT: That document to be entered into by the Authority and the Company

(Contractor/Provider), which together with the Document constitutes the basis for providing

the Product or Service.

AGREEMENT DOCUMENTS: All written material covering the Product or Service to be

provided. The Agreement documents may include, but are not limited to the following: the

Cover Page; Invitation to Submit Proposals; Deﬁnition of Terms; Instructions to Bidders;

General Conditions; Bid Form; the Performance Bond and Payment Bond; Bid Guaranty;

Insurance Certiﬁcates; any Attachments and Appendices; any Addenda; the Agreement

and/or Purchase Order, and any literature, promotional materials or other documents

submitted with the proposal that describe the Product or Service.

AIRPORT: Airport means any and all property and improvements owned, leased, operated

or controlled by the Authority, which, for the purposes of these Documents, shall mean

Asheville Regional Airport, North Carolina.

AUTHORITY: The Greater Asheville Regional Airport Authority (GARAA) acting through its

duly authorized representatives.

AWARD: The acceptance by the Authority, through formal action of its Board, of the

successful Bid oƯer to provide the Product or Service.

CALENDAR DAY: Every day shown on the calendar, including Saturdays, Sundays and

Holidays.

COMPANY OR CONTRACTOR: The individual, partnership, ﬁrm or corporation who

proposes and in which the Award is made, and which is liable for providing the Product or

Service in conformance with the Agreement Documents.

DISADVANTAGED BUSINESS ENTERPRISE (DBE): A certiﬁed business enterprise, as

deﬁned paragraph 23.5, 49 C.F.R. Part 23, which is majority owned and managed by a female

or certain ethnic minority individual(s).

Custodial Services RFP

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Greater Asheville Regional Airport Authority

Request for Proposals

DOCUMENTS: Shall include all pages, drawings, renderings, instructions, bid forms,

sample contract, amendments and other printed materials that are or become a part of this

RFP and the subsequent contract agreement.

GARAA or AUTHORITY: Shall mean the Greater Asheville Regional Airport Authority.

PRODUCT: Shall mean any item, part, component, accessory, assembly or service that is

manufactured and/or provided under the terms of this RFP.

PROPOSAL: All required submissions contained in the written oƯer of the Company,

submitted to provide the Product or Service in accordance with the provisions of the

Documents, including all other forms requiring completion and submittal at the time of the

submittal.

PROPOSAL DOCUMENTS: Shall be deﬁned and have the same meaning as Agreement

Documents and shall also include the Bank Letter of Credit, Bank Cashier’s Check or other

satisfactory bid guaranty or bond submitted with the proposal, when required.

PROPOSAL DUE DATE: Shall mean March 23, 2026, at 5:00 p.m., Eastern Time (ET).

PROVIDER OR BONA FIDE PROVIDER: Any individual, partnership, ﬁrms, company or

corporation acting directly or through a duly authorized representative, which submits a

proposal for the performance of the Product or Service herein oƯered.

SENSITIVE SECURITY INFORMATION: Information that if publicly released, would be

detrimental to transportation security as deﬁned by Federal Regulation 49 C.F.R Part 1520.

SERVICE: Shall mean any personnel, time, eƯort, or acts provided to perform identiﬁable

tasks under the terms of this RFP.

SPECIFICATIONS/SCOPE OF WORK: A part of the Documents or Agreement Documents

that contain the written directions and requirements for qualifying for the Award and

providing the Product or Services. Technical Speciﬁcations and Scope of Work can be found

in Appendix B.

WRITTEN NOTICE: All notices required by the Documents or Agreement Documents shall

be in writing, and shall be suƯicient, and shall be deemed delivered, if hand delivered, or

sent by the certiﬁed mail, postage prepaid, by one party to the other at such receiving party’s

principal place of business or the last business address known to the party giving the notice.

Whenever, in these Documents or Agreement Documents, the words “directed”, “required”,

“permitted”, “ordered”, “designated”, “prescribed” or words of the like are imported or used,

it shall be understood that the direction, requirement, permission, order, designation or

prescription of the Authority is intended; and similarly, the words “approved”, “acceptable”,

Custodial Services RFP

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Greater Asheville Regional Airport Authority

Request for Proposals

“satisfactorily” or words of the like are imported or used, it shall mean approved by,

acceptable to or satisfactory to the Authority. Whenever the words “he”, “his”, “him”, etc. are

used in these Bid Documents or Agreement Documents it shall be understood that such

words mean male, female or an impersonal business entity.

Any reference to a speciﬁc requirement of a numbered Section, Subsection, Paragraph or

Subparagraph of the Bid Document or Agreement Document, or cited standard in the

Speciﬁcations, shall be interpreted to include all general requirements of the entire Section,

Subsection, Paragraph or Subparagraph or any Speciﬁcation item or cited standard, that

may be pertinent to such speciﬁc reference.

II. INTRODUCTION

It is the intent of the Greater Asheville Regional Airport Authority (GARAA or “the Authority”)

to secure the services of a licensed and insured, experienced and qualiﬁed company

capable of providing the administrative skills, labor, supervision, materials, equipment, and

incidentals necessary to provide Custodial Services for Asheville Regional Airport.

The Authority is requesting proposals until March 23, 2026, from companies capable of

performing the required Custodial Services, as further described in this RFP. Details of the

speciﬁcations and Scope of Work are attached in Appendices A, B, C, and D. The point of

contact for all submissions and correspondence regarding this RFP is Haley Broadwell,

Contracts and Procurement Specialist. Proposals for this RFP must be submitted via mail no

later than 05:00PM EASTERN TIME (ET) on March 23, 2026 to:

Greater Asheville Regional Airport Authority

ATTN: Haley Broadwell, Custodial RFP

61 Terminal Drive, Suite 1

Fletcher, NC 28732

Companies responding to this Request for Proposal (RFP) are expected to have extensive,

recent, and direct experience in providing custodial services at other U.S. commercial

service airports, or any other large public spaces and/or similar sized building(s).

A mandatory pre-proposal meeting to review the RFP and answer questions regarding the

services will be held on March 09, 2026 at 09:00AM ET. A site visit will be conducted

following the pre-proposal meeting. Companies must register for the pre-proposal meeting

by contacting Haley Broadwell at hbroadwell@ﬂyavl.com. Site visit will consist of Phase 1 of

the Terminal Building and a site visit of the ancillary buildings.

It is the policy of the Authority that Disadvantaged Business Enterprises (DBE’s), certiﬁed by

the State or another recognized agency in accordance with 49 CFR Part 26, shall have the

Custodial Services RFP

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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.