Wheatland County-RFP-Primary PSAP 9-1-1 Call Handling and Fire Dispatch Services
| Location: | Alberta |
|---|---|
| Posted: | Feb 26, 2026 |
| Due: | Mar 20, 2026 |
| Agency: | Government of Alberta |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | AB-2026-01691 |
| Publication URL: | To access bid details, please log in. |
Open & Competitive Opportunity
• Request for Proposal
Open
Wheatland County
The successful proponent will operate as a Primary Public Safety Answering Point (PSAP), providing 24/7/365 9-1-1 call handling, fire dispatch for eight fire halls, and coordination of multi-agency emergency responses. Services must integrate seamlessly with existing TELUS 9-1-1 infrastructure and operate within the Alberta First Responders Radio Communication System (AFRRCS), ensuring full radio interoperability and redundancy.
The scope includes provision, implementation, and maintenance of a modern Computer-Aided Dispatch (CAD) system with GPS unit tracking, mapping integration, reporting, and mobile compatibility; support for Next Generation 9-1-1 (NG911) readiness; standardized call interrogation protocols; comprehensive documentation and analytics; quality assurance and testing programs; and compliance with applicable legislation and accreditation standards.
Proponents must demonstrate experience in rural emergency response environments, strong interagency coordination capabilities, measurable and enforceable service levels (including defined KPIs), and a transparent, predictable pricing structure.
APC Reference #
AB-2026-01691
Category
Services
Posting Date • Time
Feb 26, 2026 • 2:42 pm (MT)
Closing Date • Time
Mar 20, 2026 • 4:00:00 pm (MT)
Region(s) of Delivery
Alberta, Wheatland County
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