Cloud Based Voice Over Internet Protocol (VoIP)

Location: Georgia
Posted: May 1, 2025
Due: May 30, 2025
Agency: City of Roswell
Type of Government: State & Local
Category:
  • 58 - Communications, Detection and Coherent Radiation Equipment
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: ITB 25-150-T
Publication URL: To access bid details, please log in.
Project: Cloud Based Voice Over Internet Protocol (VoIP)
Ref. #: ITB 25-150-T
Type: ITB
Status:
Open
Open Date: May 1st 2025, 10:00 AM EDT
Questions Due Date: May 16th 2025, 4:00 PM EDT
Close Date: May 30th 2025, 2:00 PM EDT

Project Description: City of Roswell seeks a Cloud-Based VoIP (Voice over Internet Protocol) system to replace our current VoIP system. The new system shall include unified messaging and will need to integrate with Microsoft 365 and Five9. We currently have Yealink telephones but are looking to move toward a softphone / mobile solution for approximately 825 phones lines. An employee should be able to log in anywhere on or off the company network (cell phone or computer) and make and receive calls seamlessly. Also, we would like the option of having desk phones where needed.


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