35 X193831 Pfas Lc Ms Equipment Warranty

SPECIFICATIONS

I. General:

The Department of Environmental Protection (DEP), Bureau of Laboratories requests bid submissions for a four (4) year service agreement for a Shimadzu LC/MS instrument used to conduct comprehensive analysis of Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS). The contract shall be awarded to the vendor that can meet all requirements as identified in II. Requirements. The bidder must supply a price for all items. Award will be made based on the lowest grand total price.

II. Mandatory Requirements:

1. 72-hour response time for onsite service

2. Troubleshooting phone support included at no cost

3. OEM Parts, labor and travel included during coverage

4. Turbo and Rotary pump coverage in event of failure

5. Onsite Technical Support when needed

6. One PPM (full maintenance service) per year

7. Firmware and ROM updates as necessary for optimal instrument performance

8. Minor software updates necessary for continued operation of instrument

9. Shimadzu software troubleshooting

10. Factory trained and certified Service Engineers and Technical Scientists

• Certificates of training must be made available if requested.

11. Training on hardware and software

12. Access to technical bulletins and documentation

Ill. Ship To/Delivery Location:

DEP, Bureau of Laboratories, 2575 Interstate Drive, Harrisburg, PA 17110- 9332.

IV. Agency Contacts:

Any questions regarding the requirements shall be directed to Jennifer Fesler at 717-346-8203 or via email at jenfesler@pa.gov. Questions regarding contracting and bidding procedures shall be directed to Brian Franklin via email at brfranklin@pa.gov or by phone 717-787-2471.

V. Bid Award:

The contract shall be awarded to the vendor that can meet all requirements as identified in II. Requirements. Attachment A - Bid Award, upload and attach to your bid submission. Failure to complete Attachment A - Bid Award shall result in your bid being rejected as non-responsive.

VI. Payment Terms:

Payment shall be made upon satisfactory receipt of services and invoice submitted.

VII. Contract Term:

Contract shall commence January 1, 2026, or upon PO execution and terminate December 31, 2029.

VIII. Bid Submission

a. All Bids must be submitted electronically through the Department of General Services’ (DGS) eMarketplace website. The eMarketplace website is located at http://www.emarketplace.state.pa.us. DEP is not responsible for the maintenance of the eMarketplace website.

b. DGS’s Supplier Service Center (https://www.dgs.pa.gov/Materials-Services-Procurement/Supplier-Service-Center/ Pages/default.aspx) is available to assist vendors with registration, bidding, and account management. For questions regarding registration help, send an email to RA-

PSC_Supplier_Requests@pa.gov or call (877) 435-7363, choose option 1. For questions regarding bidding help, send an email to srmhelp@pa.gov or call (877) 435-7363, choose option 2.

c. DEP is not responsible for the support or functionality of any Department of General Services website.