RFQ for Homeless Assistant Program Service Providers

Location:	Pennsylvania
Posted:	Apr 24, 2026
Due:	May 25, 2026
Agency:	Lackawanna County
Type of Government:	State & Local
Category:	G - Social Services Q - Medical Services R - Professional, Administrative and Management Support Services
Solicitation No:	Providers
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RFQ ID #: 114-26-1100-05

NOTICE IS HEREBY GIVEN that pursuant to a fair and open process, sealed submittals will be received and reviewed by the County of Lackawanna Board of Commissioners for the provision of services to eligible individuals served by the Department of Human Services/Homeless Assistance Program. This RFQ will be used in applying for funds to provide services for Fiscal Years July 1, 2026-June 30, 2027.

The purpose of this Request for Qualifications is to solicit submissions from qualified agencies and /or individuals to provide professional services on behalf of the County in connection with the administration of the Homeless Assistance Program. Service areas include:
▪ Case Management
▪ Rental Assistance
▪ Emergency Shelter

There will be an opportunity for prospective submitters to ‘meet’ with the Lackawanna County Department of Human Services staff for a Question and Answer session. Please email Gayle Sensi at: humanservices@lackawannacounty.org to request a Microsoft Teams meeting or phone conference.

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LACKAWANNA COUNTY BOARD OF COMMISSIONERS

DEPARTMENT OF HUMAN SERVICES

HOMELESS ASSISTANCE PROGRAM

REQUEST FOR QUALIFICATIONS FOR SERVICE PROVIDERS

Fiscal Year 2026-2027

Issued: April 24, 2026

RFQ ID #: 114-26-1100-05

1. INTRODUCTION:

NOTICE IS HEREBY GIVEN that pursuant to a fair and open process, sealed submittals will

be received and reviewed by the County of Lackawanna ("COUNTY") Board of

Commissioners ("Board of Commissioners") for the provision of services to eligible individuals

served by the Department of Human Services/Homeless Assistance Program. This RFQ will

be used in applying for funds to provide services for Fiscal Years July 1, 2026-June 30, 2027.

Submission Deadline:

Respondents must submit their written Submittals by 4:00 p.m.

prevailing time:

May 25, 2026

Contact Person:

Gayle Sensi

Email:

Humanservices@lackawannacounty.org

Submissions received will be reviewed and evaluated by the Department of Human Services

(herein after referred to as the Department), based upon such criteria as the Department, in

its sole discretion, deems appropriate. The Department reserves the right to request

clarification or additional information from any respondent. The Department, in its sole

discretion, may accept or reject any or all submittals.

The Department reserves the opportunity to modify this Request for Qualifications (herein

after referred to as RFQ) at its own discretion and without prior notice, and to waive any

immaterial defect or informality in any proposal as may be permitted by law.

2. PURPOSE:

The purpose of this Request for Qualifications is to solicit submissions from qualified

agencies and /or individuals to provide professional services on behalf of the County in

connection with the administration of the Homeless Assistance Program. Service areas

include:

▪ Case Management

▪ Rental Assistance

▪ Emergency Shelter

3. PROCEDURES FOR RESPONDING TO REQUEST FOR QUALIFICATIONS:

1. One (1) original copy of the Submittal must be provided.

2. Submittals must be emailed directly to Lackawanna County Department of

Human

Services,

Attn:

Gayle

Sensi

humanservices@lackawannacounty.org. Submittals must be sent with the

submitting agency or individual and the RFQ number clearly marked in the

Subject Box. Submittals by fax, telephone, or UPS is not permitted. Failure to

follow the proper submission format may cause the submission to be rejected.

3. The final selection will be made in the sole discretion of The Board.

4. All questions regarding this Request for Qualifications should be made in writing to

Gayle Sensi, Contract Officer, email: humanservices@lackawannacounty.org.

4. PRE-SUBMITTAL MEETINGS:

There will be an opportunity for prospective Submitters to ‘meet’ with the Lackawanna County

Department of Human Services staff for a Question and Answer session:

Please email Gayle Sensi at: humanservices@lackawannacounty.org to request a

Microsoft Teams meeting or phone conference.

5. QUESTIONS:

Questions can be submitted via email to Humanservices@lackawannacounty.org

* Questions will be answered by the appropriate individual(s) and responded to within 3

business days via email, with a return reply acknowledging receipt of the email request.

* QUESTIONS AND ANSWERS WILL BE SHARED WITH ALL SUBMITTERS within 7 days

through posting on the Lackawanna County website at www.lackawannacounty.org

All questions pertaining to this RFQ must be electronically submitted on or before:

Friday, May 8, 2026.

6. CRITERIA FOR EVALUATION OF QUALIFICATIONS:

The Department will independently evaluate each submittal and selection will be made upon

the following criteria:

1. Experience and reputation in the field.

2. Experience and reputation in the field with respect to contracting with governmental

entities to provide services on behalf of the County.

3. Knowledge of the Pennsylvania Department of Human Services’ (DHS) Homeless

Assistance Program (Bridge Housing Program) and the organizational structure of the

Lackawanna County Department of Human Services.

4. The administrative and programmatic capacity to manage the volume of work.

5. Availability to accommodate any required meetings of the Department.

6. Ability to meet reporting requirements and timelines for completion as set forth by

the Department.

7. Other factors determined to be in the best interest of the County in the

Department’s sole discretion.

7. SUBMISSION REQUIREMENTS:

Each Submission must be in sufficient detail to permit evaluation, at a minimum, with respect

to the following issues. Submissions must include the information that is specifically

requested herein as well as such additional information as a respondent deems relevant to

the process. Each submitter agrees that their Submittal constitutes a firm offer to the County

that cannot be withdrawn for ninety (90) days from the Submission due date.

To achieve a maximum degree of comparability, the Submissions shall be organized in the

manner specified below and use corresponding lettering and/or numbering.

Title Page:

(1 page): Show name of your agency, address, name of contact, telephone number(s)

and email address along with the current date. Also include the title and number of the RFQ.

Table of Contents:

All Submissions to the County must include the following:

SECTION 1 Agency Information (see Form A)

▪ Name, address, phone number and email address of the agency;

▪ The corporate officer’s name, title and signature. This person must be

able to execute agreements on behalf of the agency;

▪ The service(s) for which the submittal has been prepared.

SECTION 2 Agency Description (see Form A)

▪ A brief description of your agency’s history, ownership and organizational

structure;

▪ Include as attachments an organizational chart, a copy of the most

recent audit and a copy of any licenses that pertain to services provided.

SECTION 3 Agency Services (see Form A)

▪ List all services provided by your agency and address at which they are

provided.

SECTION 4 Scope of Services/Statement of Qualifications (see Form B)

▪ Provide a description of the proposed service and your agency’s

qualifications and experience in providing this service;

▪ Provide the names, experience, qualifications and applicable licenses

held by the individual primarily responsible for servicing the Program and

any other person(s), whether as employees or subcontractors, with

specialized skills that would be assigned to service the Program.

SECTION 5 County Contracts (see Form C)

▪ Provide a listing of all like or similar service contracts or Mutually Agreed

Upon Written Agreement (MAWA) with other county programs to provide

services. Include agency name, contact person, services, contract dates

and amounts. If no other contracts, please state N/A.

SECTION 6 Statement of Assurances (see Form D)

▪ A statement of assurance that your agency is not currently in violation of

any regulatory rules and regulations set forth by the Pennsylvania

Department of Human Services (DHS) that may have any impact on your

agency’s operations;

▪ A statement of assurance that your agency has no conflict of interest in

providing service on behalf of Lackawanna County;

▪ A statement of assurance that your agency is not involved in any current

or pending litigation involving Lackawanna County or any of its

Departments or Authorities;

▪ A statement of the insurances currently held by your agency.

SECTION 7 Additional Information

▪ Include any additional information not specifically required but deemed

important and relevant by the submitting agency.

SECTION 8 Subcontractors

▪ RESPONDENTS SHOULD NOTE THAT ANY AND ALL WORK

INTENDED TO BE SUBCONTRACTED AS PART OF THIS

SUBMITTAL MUST BE ACCOMPANIED BY BACKGROUND

MATERIALS AND REFERENCES FOR PROPOSED

SUBCONTRACTOR(S) – NO EXCEPTIONS

8. RESPONSIBILITIES:

The successful Submitter shall have primary responsibility for the following:

Providing the qualified/professional staff and facilities necessary to efficiently support

the program.

Being knowledgeable of the dynamic of the homeless population of Lackawanna

County.

Properly and efficiently meet reporting requirements and follow contract guidelines.

9. CONFIDENTIALITY:

All Submissions in response to this RFQ shall be held confidential until a contract is awarded.

Following the contract award, Submissions are subject to release as public information

unless the Submission or specific parts of the Submission can be shown to be exempt from

the Pennsylvania Public Information Act. Respondents are advised to consult with their legal

counsel regarding disclosure issues and take the appropriate precautions to safeguard trade

secrets or any other proprietary information. The County assumes no obligation or

responsibility for asserting legal arguments on behalf of potential Respondents. If a

Respondent believes that a Submission or parts of a Submission are confidential, then the

Respondent shall so specify. The Respondent shall stamp in bold red letters the term

“CONFIDENTIAL” on that part of the Submission, which the Respondent believes to be

confidential. Vague and general claims as to confidentiality shall not be accepted. All

Submission and parts of Submissions that are not marked as confidential will be

automatically considered public information after the contract is awarded.

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

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RFQ for Homeless Assistant Program Service Providers

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