SBDC’s eCommerce Project

Request for Proposals
for
RFP P01-27
SBDC's eCommerce Project
Issued: August 24, 2026
Deadline for Submission: September 17, 2026 @ 2:00PM MDT
(Non -Mandatory) Pre-Proposal Meeting:
N/A
RFP Administrator Contact Information:
Name: John Apodaca
Title: Director of Procurement
Telephone: 505-428-1230
E-mail: john.apodaca1@sfcc.edu
Santa Fe Community College (Owner) invites you ("Offeror") to submit an offer for material(s)
and/or services as set forth in this Request for Proposals (RFP). Please read carefully the
instructions, specifications, and SFCC Standard Terms and Conditions, because failure to comply
therewith may result in an offer being classified as unresponsive, disqualified or negatively
evaluated. Proposals must be submitted no later than the proposal deadline date of September 17,
2026 @ 2:00PM MDT. New Mexico civil and criminal law prohibits bribes, gratuities and
kickbacks.
APPLICABLE NIGP COMMODITY CODES: 920-27, 920-05

Table of Contents
Section I. Scope of Work and Other Information
Section II. Organization of Proposal
Section III. Sequence of Events
Section IV. Evaluation Criteria
Section V. Additional Instructions to Offerors
Section VI. Standard Terms and Conditions
Exhibit A - Authorized Signature Page
Exhibit B - Small and Small Disadvantaged Business Certification
Exhibit C - Conflict of Interest and Debarment/Suspension Certification Form
Exhibit D - Certification and Disclosure Regarding Payments to Influence Certain Federal
Transactions (April 1991)
Exhibit E - Campaign Contribution Disclosure Form
Exhibit F - Insurance Requirements
Exhibit G - Preference Certification
Exhibit H - Total Cost Response Form

RFP P01-27
SBDC'S ECOMMERCE PROJECT
Santa Fe Community College invites qualified providers to submit a proposal for the proposed
scope of work for evaluation by SFCC and possible award if approved. For purposes of
identification and clarity within this RFP, the term "COLLEGE" shall refer to Santa Fe
Community College (SFCC), and the term "OFFEROR" shall refer to the RFP respondents.
Proposals must be submitted via email to john.apodaca1@sfcc.edu no later than the proposal
deadline date of September 17, 2026 @ 2:00PM MDT.
BACKGROUND INFORMATION:
Since 1983, Santa Fe Community SFCC has served as the gateway to success for individuals
and the community. SFCC provides affordable, high-quality educational programs that serve
the social, cultural, technological, and economic needs of Santa Fe's diverse community.
More than 15,000 students are served each year in its credit, noncredit and adult basic
education programs. Offering more than 100 degree and certificate programs, SFCC caters to
the academic, career and personal enrichment needs of local residents, businesses, government
and public service organizations. SFCC currently employs 380 full-time and more than 350
part-time workers.
SFCC's Mission and Goals: SFCC is a learning community. The mission of the college is to
"empower students and strengthen community". As a public institution, SFCC offers a wide
variety of educational programs and services to meet the needs of a diverse student population
and the community as a whole. SFCC contributes to the economic, technological and cultural
development of the region by providing quality academic, career and personal-enrichment
programs
SUBMISSION:
Proposals and all related documents shall be submitted via email to the RFP administrator
at john.apodaca1@sfcc.edu The subject line shall be labeled:
PROPOSAL SUBMITTAL - COMPANY NAME - SFCC RFP 01-27
All documents must be received prior to the deadline date and time. In addition, the offeror
shall contact the RFP Administrator by email or phone to confirm receipt of all submitted
documents prior to the deadline. Proposals that are not sent and labeled correctly, or that
cannot be accessed or opened, may not be considered.
CANCELLATION:
SFCC reserves the right to cancel without penalty, this RFP, the resultant contract/purchase
order, or any portion thereof for convenience, unsatisfactory performance, or unavailability of
funds.

AWARD: SFCC reserves the right to make multiple awards to primary, secondary or more
sources or to otherwise split the award of the items, projects and/or sections of this proposal.
REQUIREMENTS: For the purposes of the requirements stated in this RFP "must" and "shall"
indicate that the requirement is mandatory, subject to provisions of this RFP; and "should",
"could" and "may" indicate that the requirement is discretionary.
NOTICE: The Offerors are put on notice that from the date of issue of the RFP through any award
notification and fully executed Agreement: Only the RFP Administrator or Chief Procurement
Officer is authorized by SFCC to amend or waive the requirements of the RFP pursuant to the
terms of this RFP.
A. Offerors should not contact any of the staff at SFCC, (except for the RFP
Administrator) regarding this RFP, unless instructed to in writing by the RFP
Administrator.
B. Under no circumstances shall the Offeror rely upon any information or
instructions from the RFP Administrator, SFCC employees or their agents unless
the information or instructions is provided in writing by the RFP Administrator
in the form of an addendum; and
C. SFCC, their employees, nor their agents shall be responsible for any information
or instructions provided to the Offeror, with the exception of information or
instructions provided in an addendum by the RFP Administrator.
OFFEROR TO REVIEW: The Offeror must carefully review this RFP and ensure that the
Offeror has no reason to believe that there are any uncertainties, inconsistencies, errors, omissions,
or ambiguities in any part of this RFP. Each Offeror is responsible for conducting its own
investigations and due diligence necessary for the preparation of its Proposal.
A. Offeror to Notify. If the Offeror discovers any uncertainty, inconsistency, error,
omission or ambiguity in this RFP, the Offeror must notify the RFP Administrator
in writing prior to submitting the Offeror's Proposal.
B. Offerors shall not Claim after submission of a Proposal that there was any
misunderstanding or that any of the conditions set out in the RFP were unclear;
or hold any staff of SFCC liable for any uncertainty, inconsistency, error,
omission, or ambiguity in any part of this RFP.

SECTION I. PROJECT OVERVIEW, SCOPE OF WORK, AND OTHER INFORMATION
Project Overview:
Santa Fe Community College's (SFCC) New Mexico Small Business Development Center
(NMSBDC) seeks proposals for supporting New Mexico microbusinesses in creating an online
offerors presence for eCommerce. Specifically, this proposal using Federal grant funding seeks
contractors that can assist microbusinesses with eCommerce. This is targeted for the creative
economy (artisans) and in particular for Native American artisans who often sell their works for
pennies on the dollar rather than getting their full value through their own online sales. There are
23 Indian tribes located in New Mexico made up of 19 Pueblos, three Apache tribes and the
Navajo Nation with Native Americans comprising 10.75% of state population numbering around
219,237 citizens. One or more offerors with the skills needed to provide the required eCommerce
assistance are being sought.
It is important to be known that this project is intended to support all microbusinesses targeted to
the creative economy and in particular artisans that sell their works for pennies on the dollar due
to not having an eCommerce presence. Outreach to all microbusiness artisans communities
including Native Americans artisans and many others are part of this project.
1. Scope of Work
1.1. Offeror(s) will assist New Mexico microbusinesses in creating an online presence for
eCommerce. Any award will be based upon the offeror providing direct client services
which enable a microbusiness to have a functioning online presence that includes online
sales. Offeror will:
1.1.1. Conduct targeted outreach efforts to identify New Mexico microbusinesses in the
creative economy that don't have an eCommerce presence with a focus on artisans
and in particular Native American artisans.
1.1.2. Raise awareness about this program and engage artisans who can be served by a
eCommerce presence which they don't currently have.
1.1.3. Create in cooperation with the microbusiness an eCommerce presence with online
sales capability, to include secure payment functionality and ensuring appropriate
safeguards are in place to prevent fraud and theft. This eCommerce presence should
be a platform such as a website for a microbusiness to use to sell their work.
1.1.4. Provide the guidance and training needed for the microbusiness to use the
eCommerce function that is provided by the offeror. Assistance with items such as
internet access, initial technical support, managing their eCommerce presence,
displaying artisans creations in the eCommerce platform should be included in the
guidance and training provided.
1.1.5. Create and implement a detailed timeline to complete the Scope of Work
requirements for all microbusiness assistance by July 31, 2027.
1.1.6. Once awarded report progress on a monthly basis to the SBDC Director of
Operations at glenn.walters@sfcc.edu sffcc.edu
1.1.7. During the Project Period not charge any service fees to any microbusiness
assisted.

Clarification and Questions
1.2. Requests for Clarifications: Offerors may request clarification of this RFP by
September 2, 2026 @ 2:00PM MDT:
1.2.1. Submitting all requests for clarification by email to the RFP Administrator
at john.apodaca1@sfcc.edu or as otherwise directed by the RFP
Administrator.
1.2.2. Including the Offeror's address, telephone number, facsimile number and
email address.
1.2.3. If the question pertains to a specific section of this RFP, reference should
be made to the specific section number and page; and
1.2.4. Submitting all requests for clarification no later than the date specified in
the RFP for submission of questions.
1.3. Questions and Answers. SFCC will provide Offerors with written responses in the form
of addenda to questions that are submitted in accordance with directives in this RFP. All
addenda issued are incorporated into this RFP by default. Questions and answers will be
distributed in numbered addenda. In answering the Offeror's questions, the RFP
Administrator will include in all addenda the questions asked but will not attribute the
questions to any Offeror. Notwithstanding the foregoing, the RFP Administrator may in
its sole discretion answer similar questions from various Offerors only once, edit the
questions for clarity, and elect not to respond to questions that are either inappropriate or
not comprehensible.
1.3.1. Issued Addenda. Each Offeror shall be responsible for verifying before
submitting a Proposal that all addenda that have been issued have been
received and considered. All addenda will be posted on SFCC bidding
website at https://www.sfcc.edu/rfps/. Instructions, clarifications or
amendments which affect this RFP may only be made by addendum.
1.3.2. Amendments to the RFP. SFCC shall have the right to amend or
supplement this RFP in writing prior to the Closing Date and time. No
other statement, whether written, oral or inferred, will amend this RFP.
The Offerors are responsible to ensure they received all addenda, if any.
The addenda shall be binding on each Offeror.
1.3.3. State of New Mexico Procurement Code. This RFP is issued under, and
all proposals submitted in response to this solicitation shall be subject to,
the State of New Mexico Procurement Code, Section 13-1-21 through 13-
1-199, NMSA 1978. New Mexico criminal law prohibits bribes, gratuities
and kickbacks. (13-1-191 NMSA 1978). All responses to this Request for
Proposals become the property of SFCC and will become public
information upon completion of SFCC contract negotiation and award
process.
1.3.4. Accuracy of RFP. To the best knowledge of SFCC, the information
provided in this RFP is accurate. Nonetheless, nothing in this RFP is
intended to relieve Offerors from undertaking their own investigations or

inquiries or performing other due diligence or forming their own opinions
and conclusions with respect to the matters addressed in this RFP. SFCC
does not represent or warrant that the information is comprehensive or
exhaustive and assume no responsibility for the completeness or accuracy
of the information. In particular, where information includes historical
data or information, SFCC makes no representation or warranty that such
data or information represents an accurate forecast of volumes and/or
needs.
1.3.5. Forms and Exhibits. The RFP Submission Forms and Exhibits and the
other documents requiring execution by the Offeror, shall be completed
and signed by a duly authorized signing representative of the Offeror and
included in the proposal. Proposals should be completed without
delineations, alterations, or erasures. Should there be any discrepancy
between the original and any of the copies, the original shall prevail.
1.4. Clarification of Offeror's Proposal
1.4.1. SFCC shall have the right at any time after Proposal submission, to seek
clarification from any Offeror in respect of such Offeror's Proposal,
without contacting other Offerors. SFCC is not obliged to seek
clarification of any aspect of a Proposal.
1.4.2. Any clarifications sought shall not be an opportunity to either correct
errors or to change the Offeror's Proposal in any substantive manner. In
the clarification process, no change in the substance of the Proposal shall
be offered or permitted. Subject to the qualification in this Section, any
written information received by SFCC from an Offeror in response to a
request for clarification from SFCC shall be considered part of the
Offeror's Proposal.
1.5. Verification of Information. SFCC shall have the right to:
1.5.1. Verify any Offeror statement or claim by whatever means SFCC deems
appropriate, including contacting persons in addition to those offered as
references, and to reject any Offeror statement or claim, if the statement or
claim or its Proposal is patently unwarranted or is questionable.
1.5.2. Access the Offeror's premises where any part of the work is to be carried
out, or company records related to the work to be carried out, to confirm
Proposal information, quality of processes, and to obtain assurances of
viability.
1.5.3. The Offeror shall cooperate in the verification of information and is
deemed to consent to SFCC verifying such information.
1.6. Right to Protest. This solicitation or an award of this RFP may be protested as per the
New Mexico Procurement Code and SFCC Purchasing Department Procedures.

1.6.1. Presumption of knowledge. Any person or business that has been sent
written notice of any fact or occurrence is presumed to have knowledge of
the fact or occurrence.
1.6.2. Time limits for filing protest.
a. For protests regarding the type of solicitation or the solicitation process, the
time limit runs from fifteen (15) continuous calendar days after the date the
Chief Procurement Officer or designee posts on the SFCC website.
Example, if the RFP is posted on the internet on the 1st of the month, the
protest period ends at 11:59 pm on the 16th of the month.
b. For protests regarding award of a contract, the time limit runs from fifteen
(15) continuous calendar days after the date the Chief Procurement Officer
or designee posts on the Internet or mails/emails the notice of award
whichever is sooner. Example, if the RFP notice of award is posted on the
SFCC website on the 1st of the month, the protest period ends at 11:59 pm
on the 16th of the month.
SECTION II. ORGANIZATION OF PROPOSAL
Proposals should be organized in a format that promotes the easy and clear evaluating of the
offer.
2.1. Offerors are to organize Proposals in the order as stated in this section. Please carefully
read all information herein because failure to comply with the instructions in this RFP may
result in your proposal being classified as non-responsive or being negatively evaluated. The
organization of your proposal is to follow the RFP's organization so that the RFP and your
proposal can be cross-referenced during the evaluation process. The information in the
proposal should be presented in the same order as the pertinent provisions of the RFP,
referencing the section of the Request on any and all attachment that is included with the
proposal
2.2. Submittals should completely address each of the evaluation criteria in the order presented,
elaborating on all responses where possible. The following are the guidelines for response
presentation:
2.2.1 Font shall be Times New Roman size 10 or 12.
2.2.2 Single spaced
2.2.3 .75 borders all around on all documents
2.2.4 8 12 x 11-inch white paper, no color paper
2.2.5 Each page numbered sequentially in each section, starting with page 1, remembering
to start at page 1 in each section
2.2.6 Limited to a number of 50 pages, including cover letter, and table of contents, but not
including tabbed dividers and any Exhibits contained in this RFP marked Proposal
Form
2.2.7 Color graphics/charts etc. are acceptable as they relate to the response information
2.2.8 Responses shall be by section. Each section shall be designated by a sheet labeling
the section name and number if digital submission, or by tabbed divider if hard copy.

2.2.9 All forms marked "Proposal Form" contained at the end of this document shall be
included with proposal
2.2.10 The cover of the proposal shall have the following information in this order:
A. RFP Response RFP P01-27 Microgrid O&M and PM Services
B. Company Name
C. Address
D. City, State, Zip
E. Contact Number
F. Response prepared by: Name (use as many names as needed)
SECTION III. SEQUENCE OF EVENTS
Activity Estimated Date & Time (if applicable)
Issue Request for Proposals 8/24/26
(Non - Mandatory) Pre- N/A
Proposal Meeting
Deadline to Submit 9/2/2026 2:00PM MDT emailed to john.apodaca1@sfcc.edu
Questions
Post Addendum 9/7/2026 Tentative (if applicable)
Deadline for Submission of 9/17/2026 @ 2:00PM MDT emailed to john.apodaca1@sfcc.edu
Proposals
Dates and times listed above are estimated and subject to change at the discretion of SFCC.
Any changes to dates or times that occur prior to deadline for submission will be made through
written notice or addendum if done prior to deadline.
SECTION IV. EVALUATION CRITERIA
This section describes the criteria to be used for analyzing and evaluating the proposals.
SFCC reserves the right to make an award based directly on the proposals or to negotiate with one
or more Offerors or reject all proposals. The award shall be made to the responsible offeror or
offerors whose proposal is most advantageous to SFCC, taking into consideration the evaluation
factors set forth in the RFP. Cost will be negotiated with the highest-ranking offeror after
evaluation has been completed by the committee. If negotiations are un-successful with the
highest-ranking offeror, SFCC may choose to cease negotiations with the highest-ranking offeror
and commence negotiations with the second highest ranking offeror, and the third, if necessary,
until negotiations are successful, and a contract can be agreed upon.
An evaluation committee shall evaluate proposals based on the weighted criteria listed below.
Submittals should completely address each of the following evaluation criteria in the order
presented, elaborating on all responses where possible. SFCC reserves the right to judge the
presentation of the firms' submitting proposals in the evaluation and selection of the successful

proposal. Finalists may be invited for oral presentations and demonstrations at SFCC's sole
discretion at a date and time to be determined.
4.1. General Qualifications (30 points possible out of 100)
4.1.1. Provide an overview of your qualifications in providing the assistance as
described in Section 1.
4.1.2. Provide up to 2 previous experiences where similar services were provided as
described in Section 1, along with corresponding contact information to be
used as references concerning timeliness, responsiveness, and quality of
previous work.
4.1.3. Please indicate if you have been restricted or disqualified from any Federal or State
of New Mexico work and provide specific information if the answer is yes.
4.2. Technical Approach & Methodology: (15 Points Possible out of 100)
4.2.1. Provide your approaches to meet the Scope of Work in SECTION I.
4.2.2. Describe your research process to gain knowledge of microbusinesses that would be
in need of assistance.
4.3. Project management &Schedule. (20 Points Possible out of 100)
4.3.1. The Offeror should describe project management style. The description should
include:
A. The projected timeline for the creation of an eCommerce presence for a single
microbusiness for beginning to being operational with online sales. Timeline/
Schedule for creating and implementing the project
B. The number of microbusinesses that would be assisted by the closeout date of
July 31, 2027.
4.4. Price (15 Points Possible out of 100)
4.4.1. The offeror should provide a flat fee cost inclusive of any New Mexico Gross
Receipts Tax for each microbusiness assisted with the creation of an eCommerce
presence as set forth in this Request for Proposal.
4.4.2. Proposals will be evaluated on reasonableness of budget to complete scope of work
4.5. Subject Expertise Matter (20 Points Possible out of 100)
4.5.1. Proposal should demonstrate previous knowledge and experience as a vendor
in assisting organizations with creating an eCommerce presence.
4.5.2. Proposal should demonstrate previous experiences in related work.
4.5.3. Provide specific information as to the qualifications and experiences of
individual(s) that would be providing the assistance to microbusinesses.
4.6. Evaluation Criteria Summary: The following is a summary of the evaluation factors and
the weighted value assigned to each.