EPICOR IT Maintenance System

Location:	Virginia
Posted:	Mar 2, 2026
Due:	Mar 17, 2026
Agency:	JUSTICE, DEPARTMENT OF
Type of Government:	Federal
Category:
Solicitation No:	D-26-DP-0016
Publication URL:	To access bid details, please log in.

Active

Contract Opportunity

Notice ID

D-26-DP-0016

Related Notice

Department/Ind. Agency

JUSTICE, DEPARTMENT OF

Sub-tier

DRUG ENFORCEMENT ADMINISTRATION

General Information

Contract Opportunity Type: Special Notice (Original)
Original Published Date: Mar 02, 2026 03:25 pm EST
Original Response Date: Mar 17, 2026 04:00 pm EDT
Inactive Policy: 15 days after response date
Original Inactive Date: Apr 01, 2026
Initiative:
- None

Classification

Original Set Aside:
Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
NAICS Code:
- 541519 - Other Computer Related Services
Place of Performance:
Arlington , VA 22202

USA

Description

The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.

Attachments/Links

Contact Information

Primary Point of Contact

Lindsey Clark
lindsey.j.Clark@dea.gov

Secondary Point of Contact

Randy Bell Sr.
randy.bellsr@dea.gov

History

Mar 02, 2026 03:25 pm ESTSpecial Notice (Original)

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EPICOR IT Maintenance System

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