EPICOR IT Maintenance System
| Location: | Virginia |
|---|---|
| Posted: | Mar 2, 2026 |
| Due: | Mar 17, 2026 |
| Agency: | JUSTICE, DEPARTMENT OF |
| Type of Government: | Federal |
| Category: | |
| Solicitation No: | D-26-DP-0016 |
| Publication URL: | To access bid details, please log in. |
- Contract Opportunity Type: Special Notice (Original)
- Original Published Date: Mar 02, 2026 03:25 pm EST
- Original Response Date: Mar 17, 2026 04:00 pm EDT
- Inactive Policy: 15 days after response date
- Original Inactive Date: Apr 01, 2026
-
Initiative:
- None
- Original Set Aside:
- Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
-
NAICS Code:
- 541519 - Other Computer Related Services
-
Place of Performance:
Arlington , VA 22202USA
The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.
- Lindsey Clark
- lindsey.j.Clark@dea.gov
- Randy Bell Sr.
- randy.bellsr@dea.gov
- Mar 02, 2026 03:25 pm ESTSpecial Notice (Original)
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