Ouray County CAMA system RFP Details

Scope of Work
The Ouray County Assessor's office is soliciting competitive sealed Proposals from qualified individuals or
CAMA Software
companies for a Computer-Assisted Mass Appraisal (CAMA) software system to support the valuation of
approximately 8,000 properties in accordance with Colorado State Statutes and the guidelines outlined in
the Division of Property Taxation's Assessor's Reference Library (ARL). The new system must integrate
seamlessly with existing workflows and provide enhanced efficiency, accuracy, and compliance.
In accordance with The Colorado Open Records Act (CORA) requires public records be made available for
Impupbolirct iannspt eNcotitoinc.e I n accordance with (Ouray County code), Ouray County requires that any Proprietary or
Confidential Information be specifically and clearly defined, separable from the other documents. An
entire proposal cannot be classified as confidential or proprietary.
The Ouray County Assessor's Office, is looking for a new Computer-Assisted Mass Appraisal (CAMA)
Insotrftowdaurcet siyosnte m. The primary objectives of acquiring a new CAMA system include:
* Improving assessment accuracy and efficiency
* Adaptability in modeling data in a changing market, flexibility to change layouts and CAMA
front-end independently and at minimal to no cost
* Enhancing reporting and analytical capabilities
* Ensuring compliance with Colorado property tax laws and regulations
* Providing an intuitive, user-friendly interface for assessors and staff
* Enabling seamless integration with other county systems including - GIS, Tyler Technologies
Enterprise Records Management (Eagle Recorder), and Eagle Treasurer
* Offering reliable vendor support, including training and system updates
* Leveraging artificial intelligence (AI) for improved valuation modeling, data validation, and
predictive analytics
* Ensuring adaptability to legislative changes with configurable rule-based automation and regular
compliance updates
* Providing a robust outward-facing website for the public to access property information
* Ensuring an active, engaged user group to support best practices, collaboration, and continuous
improvement among CAMA users.
* Facilitating raw/table-level data access with support for integration into third-party tools and
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The Assessor's Office is responsible for the valuation and assessment of real and personal property within Ouray
County. Our current CAMA system has been in place for several years, and we are exploring opportunities to
upgrade to a more efficient, user-friendly, and technologically advanced system that ensures compliance with
Colorado state laws and enhances service to taxpayers.
Scope of Work
* Support for valuation models, including market, cost, and income approaches
System Requirements
* Ability to manage property characteristics, sales data, and assessment history
* Configurable workflows for assessment processes
* Robust reporting tools with customizable templates
* Integration with GIS, Eagle Recorder, Eagle Treasurer, and other county applications
* Secure access control and audit tracking features
* Cloud-based, on-premises, or hybrid deployment options
* AI-powered data analysis and anomaly detection to improve valuation accuracy
* Automated workflows utilizing AI for process optimization
* Dynamic system adaptability to accommodate legislative changes
* Public-facing website with mobile-responsive design and user-friendly property search tools
including GIS capabilities
* Proprietary AI modules such as automated deed processing, where applicable
* Participation in and support for an active users' group for peer collaboration and vendor
feedback
* Lightweight, offline mobile app for appraisers to collect data, photos, and generate field sketches
with offline capabilities for rural areas
* Seamless integration with enterprise-level public cloud providers (such as AWS) or hybrid options,
supporting uptime, performance, and data recovery
* Migration of all property data from the current CAMA system (Tyler Eagle) to the new platform
Data Migration
* Data validation and integrity checks, including AI-assisted error detection and correction
* Historical data preservation
* Development of an implementation plan with milestones
Implementation and Training
* System setup, configuration, and customization
* User training for assessors, administrative staff, and IT personnel
* AI literacy training for staff to fully utilize enhanced system capabilities
* Ongoing vendor support and training post-implementation
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Main*t enSaonftcwea aren dup Sduaptepso arntd feature enhancements
* Technical Support with clearly defined Service Level Agreements
* Disaster recovery and backup services
* Cybersecurity and data protection protocols
* Continued updates to AI models and valuation tools
* Legislative tracking and compliance updates
* Maintenance and support for the public-facing web portal
* Regular engagement with the user's group for system feedback and collaboration
* Seamless integration Tyler Technologies Enterprise Records Management (Eagle Recorder).
Other Mandatory Requirements
* Seamless integration Tyler Technologies Treasurer Plus (Eagle Treasurer).
* Lightweight, offline mobile functionality for appraisers in the field to collect and analyze data,
including capturing sketches and photos, at remote locations.
* Support case management: a method that allows all staff to easily log support cases,
access open cases, track progress, and view case history
* All immediate or long-term costs related to the product, support, and implementation are
within our internal project/department budget restrictions
All materials submitted in response to this Request for Proposal shall ultimately become public record and
Dbei ssculbojescut rteo sin spection. "Proprietary or Confidential Information" is defined as any information that is not
generally known to competitors and provides a competitive advantage. Unrestricted disclosure of
proprietary information places it in the public domain. Only submitted information identified with
"Confidential Disclosure" shall establish a confidential, proprietary relationship. Any material to be treated
as privileged or proprietary in nature must include a justification for the request. The Ouray County
Attorney's Office shall review, approve, or deny the request. If denied, the respondent shall have the
opportunity to withdraw its entire response or to remove the confidential or proprietary restrictions.
No guarantee of a contract will be awarded as a result of this Request for Proposal. If deemed to meet all necessary
criteria through the scoring process, the Board of County Commissioners must still approve a vendor. The BOCC
reserves the right to deny such a request for approval of new CAMA software.
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