Artificial Intelligence (AI) Integrated Call Center Training and Quality Assurance Solution RFI
| Location: | Oregon |
|---|---|
| Posted: | Oct 23, 2024 |
| Due: | Nov 20, 2024 |
| Agency: | Multnomah County |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | RFI-67-2025 |
| Publication URL: | To access bid details, please log in. |
Artificial Intelligence (AI) Integrated Call Center Training and Quality Assurance Solution RFI
Ken Scholes ken.scholes@multco.us
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The Behavioral Health Call Center (BHCC) is gathering information on ways to leverage AI technology. This will enable the center to gather feedback from staff, review calls, and implement QA measures.
Open: 10/23/2024 9:00 AM PDT
Close: 11/20/2024 1:30 PM PST
Type: RFI
Number: RFI-67-2025
Contact:
Ken Scholes ken.scholes@multco.us
Details:
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