RFI - Voice Communication Systems
| Location: |
Michigan |
| Posted: |
Jan 6, 2025 |
| Due: |
Jan 27, 2025 |
| Agency: |
City of Detroit |
| Type of Government: |
State & Local |
| Category: |
- 58 - Communications, Detection and Coherent Radiation Equipment
- D - Automatic Data Processing and Telecommunication Services
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| Solicitation No: |
185385 |
| Publication URL: |
To access bid details, please log in. |
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Title
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RFI - Voice Communication Systems
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Negotiation Type
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RFI
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Status
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Active
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Buyer
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Justin Earley
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Email
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earleyj@detroitmi.gov
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Synopsis
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The City of Detroit is seeking information from qualified vendors to explore a modern comprehensive voice communication system that enhances or replaces the capabilities of our current system. We aim to understand the available solutions that offer efficiency, improved customer service, reduction of operational costs, and technological integration for our operations. This RFI will help gather insights into potential replacements or upgrades, especially focusing on scalability, omnichannel communication, and enhanced analytics.
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Attachments
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AutoRecovery save of Voice Communication System RFI Final.docx
(47.14 KB)
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Attachment A - Respondent Questionnaire.docx
(61.96 KB)
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Open Date
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1/6/25 10:45 AM
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Close Date
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1/27/25 4:00 PM
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Posting Date
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1/6/25
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Negotiation PDF
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Download
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Conference Type
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None
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Participation Type
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Optional
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Address
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Conference Date (EST)
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Deadline for Questions (EST) (No Questions entertained past the deadline)
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1/17/25 1:00 PM
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Additional Notes
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Pre-bid Walk Through
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