RFP 2025-007 Call Center Services

Location: Georgia
Posted: Apr 15, 2025
Due: May 15, 2025
Agency: State Government of Georgia
Type of Government: State & Local
Category:
  • Q - Medical Services
  • V - Transportation, Travel and Relocation Services
Solicitation No: PE-66956-NONST-2025-000000042
Publication URL: To access bid details, please log in.
Event ID Event Title Government Entity Start Date (ET) End Date (ET)
PE-66956-NONST-2025-000000042 RFP 2025-007 Call Center Services Tucker, City Of
Apr 15, 2025 @ 01:13 PM
May 15, 2025 @ 01:00 PM
RFP 2025-007 Call Center Services

Start Date: Apr 15, 2025 @ 01:13 PM ET

End Date:
May 15, 2025 @ 01:00 PM ET

Event ID: PE-66956-NONST-2025-000000042
Event Type: Non-State Agency
Event Status: Open
Purchase Type: Non-State Agency
Category Type: Services / Special Projects
Government Type: city
Fiscal Year: 2025


Description


The City of Tucker is requesting proposals for a full-service call center vendor. The goal of this service is to proactively field calls and provide callers with high level knowledge, determine the need for escalation and correctly direct the call to the subject matter expert on staff.

NIGP Codes
Code Description
91520 Call Center Services
BuyerContact:

Procurement
procurement@tuckerga.gov

678-597-9040

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See also

...Next Generation Call Center Solution Transportation-2, Department Of May 14, 2026 @ 01:24 ...

State Government of Georgia

Bid Due: 7/27/2026

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.