FC-193-26-RFP - Client Services (aka) Service Desk/Client Services

Location: Maryland
Posted: Aug 5, 2026
Due: Aug 18, 2026
Agency: State Government of Maryland
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
  • Q - Medical Services
  • R - Professional, Administrative and Management Support Services
Solicitation No: BPM055927
Publication URL: To access bid details, please log in.
ID: BPM055927
Title: FC-193-26-RFP - Client Services (aka) Service Desk/Client Services
Status: Open
Due / Close Date: 8/18/2026
Publish Date: 8/5/2026 1:59:49 PM
Main Category: System management software
Solicitation Type: RFP: Double Envelope Proposal
Issuing Agency: DoIT - Dept Of Information Technology - Administration

Solicitation Summary
Title
FC-193-26-RFP - Client Services (aka) Service Desk/Client Services
ID
BPM055927
Alternate ID
Functional Area #
1
Round #
5
Status
Open
Due / Close Date (EST)
Aug 18 2026 12:00PM
Solicitation Type
RFP: Double Envelope Proposal
Main Category
System management software
Issuing Agency
DoIT - Dept Of Information Technology - Administration
Procurement Officer / Buyer
Keisha CLARKE
Email
keisha.clarke@maryland.gov
Solicitation Summary

FC-193-26-RFP - Client Services (aka) Service Desk/Client Services

Additional Instructions
Project Cost Class
Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
Pre-Bid Conference Details
Small Business Reserve Designation
No

Procurement Program Participation Goals

VSBE Participation (%)
2.0
MBE Participation (%)
20.00
African American MBE Participation (%)
Asian American MBE Participation (%)
Hispanic American MBE Participation (%)
Women-Owned MBE Participation (%)
DBE Participation (%)
SBE Participation (%)
Socio Economic Participation Criteria
Procurement Officer / Buyer
Keisha CLARKE
Alternate Link
Attachments
Selected
Title Type Att. Last Modified on UTC-4 Creation Date UTC-4 Validity End Date
Q&A - Client Services Specification Document (Approved) 8/5/2026 1:45:28 PM 8/5/2026 1:45:28 PM
Financial Attachment B Attachments & Appendixes (Approved) 8/5/2026 1:34:42 PM 8/5/2026 1:34:42 PM
Amendment 3- RFP Amendment (Approved) 8/5/2026 1:32:44 PM 8/5/2026 1:32:21 PM
Amendment 2- Proposal Due Date Extension Amendment (Approved) 7/21/2026 3:48:40 PM
Amendment- Proposal Due Date Extension Amendment (Approved) 7/7/2026 6:11:36 PM
Pre-Proposal Conference Attendee List Attachments & Appendixes (Approved) 6/8/2026 2:34:44 PM
Pre-Proposal Conference Summary Attachments & Appendixes (Approved) 6/8/2026 2:31:37 PM
Financial Attachment B Specification Document (Approved) 6/1/2026 1:07:27 PM
RFP-DOIT CLIENT SERVICES Technical Documents (Approved) 6/1/2026 1:04:12 PM
9 Record(s)
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