Request for Offers (RFO) for BMC Subscriptions, Maintenance Services and Support for Health and Human Services Commission and Department of Family and Protective Services

Location: Texas
Posted: Jan 8, 2025
Due: Feb 6, 2025
Agency: State Government of Texas
Type of Government: State & Local
Category:
  • Q - Medical Services
Solicitation No: HHS0014578
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Request for Offers (RFO) for BMC Subscriptions, Maintenance Services and Support for Health and Human Services Commission and Department of Family and Protective Services
Solicitation ID:

HHS0014578

Status:

Posted

Contact Name:

Andrick Reese

Contact Number:

(512) 406-2606

Contact Email:

andrick.reese@hhs.texas.gov

Response Due Date:

2/6/2025

Response Due Time:

10:30 AM

Agency/Texas SmartBuy Member Number:

529

Posting Requirement:

21+ Days for Solicitation Notice

Solicitation Posting Date:

1/8/2025

Last Modified:

1/8/2025 10:56 am

Class/Item Code:

92003-*Application Service Provider (Asp) (Web Based Hosted)
92005;
92005-*Application, Infrastructure, Hosting, Data Hosting and Cloud Computing Services, Vendor Hosted and Internally Hosted;
92022-*Data Preparation And Processing Services (Including Bates Coding);
92045-*Software Maintenance and Support Services and Updates and Data Hosting Services;
92046-*Software Updating and Upgrading Services;
94843-Health Information Services;
95877-Project Management Services;

Solicitation Description:

TheTexas Health and Human Services Commission (“HHSC”) seeks responses to provideApplication, Maintenance and Integration support as well as subscriptionServices for the HHSC IT Service Management (ITSM) BMC Helix ITSM instance asis currently configured. The current BMC Helix ITSM instance supports: TexasIntegrated Eligibility Redesign System (TIERS) Data Center Services andOperations (DCS & O), Health and Human Services, Department of State HealthServices and the Texas Department of Family and Protective Services (“DFPS”)which will be a separate agency under this SOW and directly responsible for thecost of the DFPS subscription service.

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