CyberMak CHaaS Licenses
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Maryland |
| Posted: |
Sep 22, 2025 |
| Due: |
Oct 6, 2025 |
| Agency: |
State Government of Maryland |
| Type of Government: |
State & Local |
| Category: |
- 70 - General Purpose Information Technology Equipment (including software).
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| Solicitation No: |
BPM053026 |
| Publication URL: |
To access bid details, please log in. |
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ID:
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BPM053026
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Title:
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CyberMak CHaaS Licenses
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Status:
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Open
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Due / Close Date:
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10/6/2025
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Publish Date:
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9/22/2025 1:16:54 PM
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Main Category:
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Helpdesk or call center software
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Solicitation Type:
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PORFP
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Issuing Agency:
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Department of Public Safety and Correctional Services
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Title
CyberMak CHaaS Licenses
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Alternate ID
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Main Category
Helpdesk or call center software
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Issuing Agency
Department of Public Safety and Correctional Services
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Procurement Officer / Buyer
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Email
karenr.leatherwood@maryland.gov
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Solicitation Summary
DPSCS needs to add a partial term (10 months) of 155 additional license subscriptions to co-terminate with the existing licenses on August 12, 2026.
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Additional Instructions
LIMITED TO MASTER CONTRACTORS
Only Master Contractors that are awarded a contract under the
Commercial Off-the-Shelf Software (COTS 2012), 060B2490021
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are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal (PORFP). A current Master Contractor under the named contract may submit an LOA with their bid to be considered for the award.
BID SUBMISSION INSTRUCTIONS
Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system.
Instructions on how to submit proposals electronically can be found at, under Vendor Instruction :
https://mdprocurement.freshdesk.com/support/solutions
SMALL BUSINESS PREFERENCE PROCUREMENT
This procurement has been designated for a small business preference under COMAR 21.11.01.05. The procurement agency will accept the most favorable responsive bid from a responsible small business (COMAR 21.01.02.01B(80)) if the bid of the small business does not exceed the most favorable responsive bid received from a responsible bidder who is not a small business by: (1) more than 5%; (2) more than 7% for a veteran-owned small business; (3) more than 8%for a disabled-veteran-owned small business; or (4) the percentage otherwise identified in the solicitation as the small business preference.
Questions Due (Closing) Date and Time:
09/26/2025 at 5:00 PM ET
Questions must be submitted in writing with the subject line, "Ques
tion for PORFP #BPM053026
," and be submitted in writing via e-mail to the Agency Point of Contact listed in Section 2 no later than the date and time specified.
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Project Cost Class
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Pre-Bid Conference Information
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Pre-Bid Conference Date (EST)
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Pre-Bid Conference Details
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Small Business Reserve Designation
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Procurement Program Participation Goals
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VSBE Participation (%)
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MBE Participation (%)
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African American MBE Participation (%)
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Asian American MBE Participation (%)
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Hispanic American MBE Participation (%)
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Women-Owned MBE Participation (%)
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DBE Participation (%)
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SBE Participation (%)
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Socio Economic Participation Criteria
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RFx Documents for CyberMak CHaaS Licenses (BPM053026) - Lot : 1 / Round : 1
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Title
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Type
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Att.
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Last Modified on UTC-4
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Creation Date UTC-4
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Validity End Date
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PORFP
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Technical Documents (Approved)
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9/22/2025 12:14:35 PM
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V1
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COTS Statewide Master Contract Website Homepage
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Technical Documents (Approved)
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4/26/2023 11:27:36 AM
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