RFP - LADOT Transit Customer Service Center and Cityride Administration (April 2026)

Location: California
Posted: Apr 16, 2026
Due: May 28, 2026
Agency: City of Los Angeles
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: 226522
Publication URL: To access bid details, please log in.
RFP - LADOT Transit Customer Service Center and Cityride Administration (April 2026)
Status
Stage
Open
Posted
4/16/2026
Outreach Due
5/14/2026, 12:00 AM PDT**
Bid Due
5/28/2026, 03:00 PM PDT
Summary Due
5/29/2026, 04:30 PM PDT
Partner

No
Contact
Organization
City of Los Angeles
Department
Transportation
Name
Janine Ying
Email
Email janine.ying@lacity.org
Phone
Technical Assistance Deadline
Opportunity ID
Organization
226522
City of Los Angeles
Category
Bid Method
Type
Personal Services
Whole Item
RFP - Request For Proposal
Description
The City of Los Angeles Department of Transportation (LADOT) is seeking proposals from qualified and licensed firms to manage and operate the LADOT Transit customer support services for the LADOT Transit Programs and to administration of the Cityride Paratransit Coordinator and Technology services, as described within the Request for Proposals (RFP).
Proposal Submission Method
Links
Compliance Document List

Please login to find compliance document list
Prime NAICS Industry
518210: Data Processing, Hosting, and Related Services Information
541513: Computer Facilities Management Services Professional, Scientific, and Technical Services
541611: Administrative Management and General Management Consulting Services Professional, Scientific, and Technical Services
541618: Other Management Consulting Services Professional, Scientific, and Technical Services
561110: Office Administrative Services Administrative and Support and Waste Management and Remediation Services
561421: Telephone Answering Services Administrative and Support and Waste Management and Remediation Services
926120: Regulation and Administration of Transportation Programs Public Administration
Sub NAICS Industry
541430: Graphic Design Services Professional, Scientific, and Technical Services
541519: Other Computer Related Services Professional, Scientific, and Technical Services
541613: Marketing Consulting Services Professional, Scientific, and Technical Services
561210: Facilities Support Services Administrative and Support and Waste Management and Remediation Services
561422: Telemarketing Bureaus Administrative and Support and Waste Management and Remediation Services
561439: Other Business Service Centers (including Copy Shops) Administrative and Support and Waste Management and Remediation Services
561990: All Other Support Services Administrative and Support and Waste Management and Remediation Services
Meetings
Documents
Name Uploaded Size
13. Exhibits - TCSC & Cityride Administration (April 2026), RAMP ID 226522 4/16/2026, 09:53 AM PDT 61.4 MB
14. Forms - TCSC & Cityride Administration (April 2026), RAMP ID 226522 4/16/2026, 09:52 AM PDT 333.6 kB
15. Appendices - TCSC & Cityride Administration (April 2026), RAMP ID 226522 4/16/2026, 09:51 AM PDT 2.7 MB
RFP - TCSC & Cityride Administration (April 2026), RAMP ID 226522 4/16/2026, 09:53 AM PDT 3.2 MB
Summary
Daily notification on new contract opportunities

With GovernmentContracts, you can:

  • Find more opportunities and win more business
  • Receive daily alerts for all new bid opportunities
  • Get contract opportunities matched to your business
ONE WEEK FREE TRIAL

See also

..., Scientific, and Technical Services 238210: Electrical Contractors Construction 518210: Data... Processing, Hosting, ...

City of Los Angeles

Bid Due: 6/19/2026

...compliance document list Prime NAICS Industry 518210: Data Processing, Hosting, and Related...

City of Los Angeles

Bid Due: 7/22/2026

..., Scientific, and Technical Services 518210: Data Processing, Hosting, and Related Services Information...

City of Los Angeles

Bid Due: 6/04/2026

...and Leasing 518210: Data Processing, Hosting, and Related Services Information 541511: Custom...

City of Los Angeles

Bid Due: 6/26/2026

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.