Senior Injury Prevention Program (SIPP) and Health Promotion (HP) Services

COUNTY OF ALAMEDA

REQUEST FOR PROPOSAL No. 2025-SSA-AAS-AAA-SIPPHP

for

SENIOR INJURY PREVENTION PROGRAM AND HEALTH PROMOTION

For complete information regarding this project, see Request for Proposal (RFP) posted at Alameda County Current Contracting Opportunities [ https://gsa.acgov.org/do-business-with-us/contracting-opportunities/ ] or contact the County representative listed below. Thank you for your interest! Contact Person: Angela Anderson Phone Number: (510) 267-9457 Email Address: angela.anderson2@acgov.org Alameda County Social Services Agency / Contracts Office

RESPONSE DUE

by

2:00 p.m.

on

January 22, 2026

By Mail: Alameda County Social Services Agency

Administration & Finance Division - Contracts Office

Attention: Angela Anderson

2000 San Pablo Avenue, 4th Floor, Suite 451B

Oakland, CA 94612

Or

Schedule an appointment to drop off your submission.

Alameda County is committed to reducing environmental impacts across our entire supply chain. Please print only what you need, print double-sided, and use recycled-content paper if printing this document.

CALENDAR OF EVENTS

REQUEST FOR PROPOSAL No. 2025-SSA-AAS-AAA-SIPPHP

SENIOR INJURY PREVENTION PROGRAM AND HEALTH PROMOTION

EVENT	DATE/LOCATION
Request Issued	December 12, 2025
Bidders Conference No. 1	December 15, 2025 @ 2:00 p.m. – 4:00 p.m. (PST) Microsoft Teams Meeting Join on your computer, mobile app, or room device Click here to join the meeting Meeting ID: 295 265 958 069 0 Passcode: jK2Pc7gPs Download Teams | Join on the web Or call in (audio only) (888) 715-8170,,65124690# United States (Toll-free) Phone Conference ID: 651 246 90#
Bidders Conference No. 2	December 17, 2025 @ 10:00 a.m. – 12:00 p.m. (PST) Microsoft Teams Meeting Join on your computer, mobile app, or room device Click here to join the meeting Meeting ID: 229 932 013 901 23 Passcode: 8bW2Ws3A Download Teams | Join on the web Or call in (audio only) (888) 715-8170,,132376727# United States (Toll-free) Phone Conference ID: 132 376 727#
Written Questions Due via Email: angela.anderson2@acgov.org	December 18, 2025, by 5:00 p.m.
List of Attendees Issued	January 7, 2026
Questions & Answers Issued	January 7, 2026
Addendum Issued [only if necessary to amend RFP]	January 7, 2026
Response Due 2000 San Pablo Avenue, 4th Floor, Suite 451B, Oakland, CA 94612	January 22, 2026, by 2:00 p.m.
Evaluation Period	January 23, 2026 – February 6, 2026
Vendor Interviews [if opted by County]	Week of February 9, 2026
Notice of Intent to Award Issued	February 20, 2026
Board Consideration Award Date	June 2026
Contract Start Date	July 1, 2026

NOTE: All dates are tentative and subject to change.

COUNTY OF ALAMEDA

REQUEST FOR PROPOSAL No. 2025-SSA-AAS-AAA-SIPPHP

SPECIFICATIONS, TERMS & CONDITIONS

for

SENIOR INJURY PREVENTION PROGRAM AND HEALTH PROMOTION

TABLE OF CONTENTS

Page

G. BIDDERS CONFERENCES…………………………………………………………………………………...15

ATTACHMENTS

EXHIBIT A – BID RESPONSE PACKET (separate file)

Included in Exhibit A – BID RESPONSE PACKET:

o EXHIBIT B –

o EXHIBIT B-1 – CERTIFICATION FOR CONTRACTS, GRANTS, LOANS, AND COOPERATIVE AGREEMENTS / CERTIFICATION REGARDING LOBBYING

o ATTACHMENT A – SIPP / HP PROGRAM SCOPE, PROGRAM COMPONENTS, PROGRAM FLOW AND STRUCTURE

I. ACRONYM AND TERM GLOSSARY

Unless otherwise noted, the terms below may be upper or lower case. Acronyms will always be uppercase.

AAA	Area Agency on Aging
AAS	Adult and Aging Services
ACSSA	Alameda County Social Services Agency
Bid	A bidder’s response to this Request
Bidder	The specific person or entity responding to this RFP.
Board	The County of Alameda Board of Supervisors.
Contractor	When capitalized, refers to selected bidder that is awarded a contract.
County	When capitalized, refers to the County of Alameda.
CSC	County Selection Committee
Federal	United States Federal Government, its departments and/or agencies.
FY	Fiscal Year
HP	Health Promotion
OAA	Older Americans Act
PO	Purchase Order
Proposal	A bidder’s response to this RFP.
RBA	Results-Based Accountability
Request for Proposal	This document, which is the County of Alameda’s request for contractors’/bidders’ proposal to provide the goods and/or services being solicited herein; also referred herein as RFP.
Response	Bidder’s proposal submitted in reply to RFP.
RFP	Request for Proposal
SLEB	Small Local Emerging Business
SIPP	Senior Injury Prevention Program
State	Refers to State of California, its departments and/or agencies.

II.
STATEMENT OF WORK

A. INTENT

It is the intent of these specifications, terms, and conditions to describe the Senior Injury Prevention Program (SIPP) and Health Promotion (HP) services being requested by the Alameda County Social Services Agency (ACSSA), Department of Adult and Aging Services (AAS), Area Agency on Aging (AAA).

The County intends to award a one (1) year contract from July 1, 2026 - June 30, 2027, with the option to renew for up to three (3) one-year renewals. SIPP and HP contracts will be awarded separately, and Bidders may submit a response to one or both service areas.

1. SIPP: Home safety, medication review, and physical activity supports.

2. HP: Evidence-based classes that build healthy lifestyles.

Subsequent awards will be based upon available funding and satisfactory performance. Contracts will be awarded to the most qualified bidder(s) whose responses best conform to the Request for Proposal (RFP), meet the County’s requirements, and demonstrate responsible stewardship of funds and dedication to collaborative service provision.

B. SCOPE

The ACSSA aims to encourage SIPP and HP services by establishing a coordinated network of community-based providers that deliver evidence-based program models and structured, trackable program cycles to improve health, reduce preventable injuries, and enhance overall well-being for older adults in Alameda County.

Bidders will propose the activities they plan to deliver and the corresponding Units of Service (UOS), which will be finalized based on funding, capacity, and the number of awarded providers.

For HP programs, the UOS is one group physical activity session. Bidders must identify which evidence-based program they will offer and specify the number of sessions for each program. The total UOS proposed for each program must match the full number of sessions required to complete the program. Classes must be scheduled consistently to support regular attendance, participant engagement, and successful program completion.

C. BACKGROUND

Under the Older Americans Act (OAA), Alameda County’s AAA is tasked with creating an area plan in partnership with older adults and relevant community stakeholders to ensure services are responsive to the needs of older adults. The 2024-2028 Countywide Area Plan found that one third of older adults reported that their social participation needs were unmet, with many others expressing feeling undervalued, isolated, and lonely.

To ensure SIPP and HP activities effectively reach older adults across Alameda County, the AAA has developed specific service delivery standards based on a demographic data analysis of countywide seniors. These standards are meant to ensure County residents in the greatest social and economic need—identified by the AAA as those who are low-income, functionally impaired with disability, ethnic minorities, and those over age 75—are well-served by these programs. For the purposes of the AAA standards, targeting services means serving these groups at higher rates than they are represented within the general senior population of Alameda County. The table below establishes a floor for service provision to these groups, based on the County region served. Bidders are expected to include methods for exceeding these targets in their service design.

		Countywide	North	Central	South	East
	Age 75+	29%	30%	28%	30%	30%
	Low-Income	11%	14%	10%	9%	8%
	Functionally Impaired	31%	31%	33%	30%	29%
	Minorities	57%	55%	62%	68%	34%

Regions:

• North: Alameda, Albany, Berkeley, Emeryville, Oakland, Piedmont

• Central: Ashland, Castro Valley, Cherryland, Fairview, Hayward, San Leandro, San Lorenzo

• South: Fremont, Newark, Union City

• East: Dublin, Livermore, Pleasanton, Sunol

D. BIDDER MINIMUM QUALIFICATIONS

1. Bidder and all key personnel assigned to the project must be regularly and continuously engaged in the business of providing effective health promotion, injury prevention, and related services to older adults for at least two (2) years, which must be clearly stated or demonstrated in the bid response.

2. Bidder’s subcontractor (if applicable) must have at least two (2) years of experience providing effective health promotion, injury prevention, and related community-based supportive services to older adults.

The subcontractor organization must be able to:

a. Demonstrate proven track record of delivering evidence-based programs with documented outcomes in older adult populations,

b. Demonstrate strategies to engage diverse populations, including culturally appropriate outreach, program adaptation, and staff training,

c. Demonstrate the ability to deliver accessible HP and/or SIPP services, effectively recruit and retain eligible participants, maintain the approved evidence-based models, and track and report outcomes.

3. Bidder must possess all permits, licenses, and professional credentials necessary to supply products and perform services specified under this RFP. Unless noted otherwise in the RFP, for example the item(s) stated above, including any Addendum, Bidder is not required to submit copies or verification of the permits, licenses and credentials; however, Bidder must provide such proof if requested by County.

E. SPECIFIC REQUIREMENTS

For a detailed breakdown of the SIPP/HP Program Requirements, please refer to Exhibit A: Bid Response Packet, Attachment A: SIPP / HP Program Scope, Program Components, and Program Flow and Structure.

1. Target Population

Bidder will provide services in Alameda County to the following populations:

a. Adults age 60 and older.

b. Older adults living in medically underserved areas.

c. Older adults with the greatest economic or social need.

d. Older adults at risk for falls, chronic disease complications, unsafe home environments, or medication-related health concerns.

e. To ensure SIPP and HP programs effectively reach older adults across Alameda County, AAA developed specific service delivery standards based on demographic analysis of countywide seniors. These standards prioritize residents with the greatest social and economic need, defined as:

1) Low-income older adults;

2) Functionally impaired older adults (living with disabilities);

3) Ethnic minority older adults;

4) Adults age 75 and older.

f. For the purposes of these AAA standards, targeting requires bidders to serve these priority groups at higher rates than their representation within the general senior population of Alameda County.

g. The table below provides the minimum target percentages (target floors) for each priority group by region. Bidders must design services to meet or exceed these target floors.

		Countywide	North	Central	South	East
	Age 75+	29%	30%	28%	30%	30%
	Low-Income	11%	14%	10%	9%	8%
	Functionally Impaired	31%	31%	33%	30%	29%
	Minorities	57%	55%	62%	68%	34%

h. Bidders must identify strategies to reach and engage these high-need populations and describe how their service design, outreach, and partnerships will ensure equitable access and exceed these target floors.

i. County Regions:

North: Alameda, Albany, Berkeley, Emeryville, Oakland, Piedmont

Central: Ashland, Castro Valley, Cherryland, Fairview, Hayward, San Leandro, San Lorenzo

South: Fremont, Newark, Union City

East: Dublin, Livermore, Pleasanton, Sunol

2. Program Components

a. Conduct outreach, orientation, and screening to identify older adults eligible for SIPP or HP services, with emphasis on those in medically underserved areas or with the greatest economic need.

b. Provide employment that offers the participant to utilize their English and additional language skills to serve clients.

c. Provide one or more SIPP service categories:

1) The Minor Home Modifications program improves home safety for older adults by identifying fall risks and facilitating repairs or adaptations that allow residents to remain safely at home.

2) The Medication Management program provides individualized medication screening to identify risks such as dizziness, confusion, or fall-related side effects.

3) EnhanceWellness is a participant-centered, evidence-based coaching program designed to support older adults in improving overall health, confidence, and self-management.

4) Propose minimum number of interactions and cost per interaction.

5) Group Physical Activity Programs (e.g., Enhance Fitness (EF), Tai Ji Quan (TJQ), Matter of Balance, Geri-Fit®, Walk With Ease, Tai Chi for Arthritis, Bingocize).

d. Provide one or more approved evidence-based HP programs, or propose eligible alternatives that meet Administration for Community Living standards, ensuring adherence to required session lengths, curriculum fidelity, and group size guidelines. HP, funded through OAA, supports programs proven to reduce the impact of chronic conditions such as heart disease, diabetes, arthritis, and osteoporosis.

1) TJQ: Moving for Better Balance is an evidence-based therapeutic movement program that adapts TJQ forms to strengthen balance, mobility, and postural control.

2) A Matter of Balance is an evidence-based program that reduces fear of falling and encourages increased physical activity among older adults.

3) Ash Kickers is an evidence-based smoking cessation program that guides participants through the stages of quitting while offering education, group support, and tools for long-term success.

4) Geri-Fit is a structured strength-training program for older adults that rebuilds muscle mass, improves balance and flexibility, and enhances overall functional fitness.

5) Walk With Ease is a walking-based physical activity program that incorporates strengthening, stretching, and health education to reduce arthritis-related pain and improve mobility, confidence, and general health.

6) Tai Chi for Arthritis uses modified Sun-style tai chi movements to improve balance, flexibility, strength, and relaxation.

7) Bingocize integrates health education and exercise into a bingo-style game format to increase activity participation by making movement fun and socially engaging.

8) The Lifestyle (LIFE) program provides personalized, in-home physical activity instruction that focuses on integrating balance and strength strategies into daily routines.

9) The Otago Exercise Program is a structured, evidence-based fall prevention intervention delivered primarily by trained physical therapists.

e. Ensure all evidence-based programs are delivered according to required duration, frequency, curriculum, staffing qualifications, and maximum class sizes. Classes must be held on consistent days/times to support participation and completion.

f. Deliver required minimum UOS consistent with County minimums (e.g., 10,157 Year 1 Health Promotion minimum) and tied to program-specific session requirements. Track attendance, participation, completions, assessments, and outcomes.

g. Provide participant follow-up as required by the evidence-based model (e.g., Otago continuation calls, home modification workmanship checks, medication follow-up, or program-required coaching and reassessments).

h. Conduct ongoing program monitoring, fidelity checks, client satisfaction assessments, and incorporate improvements based on County feedback.

3. Other Program Requirements

a. Bidder must demonstrate the ability to reach out to targeted populations in the bid.

b. Bidder shall meet the 10% match requirements for funding for Title III programs and are encouraged to seek and obtain additional funding from other sources.

c. Program participants must be provided with an opportunity to provide a private, voluntary contribution to the cost of services. No fees for service may be imposed on OAA consumers, and participation must not be denied due to refusal or inability to contribute.

d. Programs must utilize the views of participants when evaluating the effectiveness of services received.

e. Programs must have procedures to protect the confidentiality and privacy of information about, or obtained from, participants or consumers.

f. All contractors are required to attend Provider Meetings scheduled by the AAA.

g. Maintain a written complaint and grievance process consistent with Title 22 [CCR§7400] and AAA policy and post it at program sites.

h. Develop and maintain a written Emergency Operations Plan covering facility preparation, staff/volunteer training, and fire safety.

i. Establish written personnel policies and procedures, job descriptions for all project staff and volunteers, and emergency preparedness procedures within the first 90 days of the contract.

j. Comply with all federal, state, and local rules, regulations and policies, including, but not including, but not limited to, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards [2 CFR Part 200], Federal Code of Regulations [45 CFR §1321.63–§1321.71], and California Title 22 [22 CCR §7500–7716].

k. Provide access to officials from Alameda County AAA, California Department of Aging (CDA), and Federal Administration on Aging officials, for program or fiscal monitoring.

l. Maintain statistical and financial data in such a way as to document and assure the accuracy of the data presented in the required monthly program and financial reports.

m. All third-party contracts must be approved by the County and conform to CDA and AAA policies for an open competitive process. The applicant’s open competitive process and contract specifications must be described in the plan for service delivery at the time the proposal is submitted. It must also set forth clear procedures for financial accountability and service delivery.

n. Submit monthly program data, invoices, quarterly expenditures, and final reports within ten (10) days following each service period.

o. Prior to awarding a contract to any for-profit entity, CDA must also review and approve the contractor’s bid proposal

F. DELIVERABLES / REPORTS

ACSSA has adopted the Results-Based Accountability (RBA) framework to strengthen and increase data collection and improve contract performance. The RBA framework establishes performance measures that will allow ACSSA to track the positive impact and benefits of services for the target population by focusing on three critical questions: How much work was done? How well was it done?, and Is anyone better off?.

Contractor will provide the following services/deliverables:

RBA Performance Measures	Frequency	How to Calculate	Contractor’s Internal Data Collection Method/Data Source
How Much Was Done?	Performance Measure 1. Health Promotion/Individual In-Home Physical Activity/Group Physical Activity	Monthly	# of participants enrolled	Enrollment logs; AAA reporting format
	# Number of sessions performed per eligible activity. enrolled in SIPP and/or HP programs.
	Performance Measure 2.	Monthly	# of sessions completed	Attendance or service delivery logs
	# Number of evidence-based classes, workshops, HomeMeds medication assessments, or home safety visits completed.
How Well Was It Done?	Performance Measure 3.	Quarterly	(# completed ÷ # enrolled) × 100	Completion tracking forms
	At least 95% of enrolled participants complete the evidence-based program as designed.
	Performance Measure 4.	Quarterly	(# satisfied ÷ # surveyed) × 100	Participant feedback survey
	At least 90% of participants report they are “Satisfied” or “Very Satisfied” with the services received.
Is Anyone Better Off?	Performance Measure 5.	Semi-Annually	(# reporting improvement ÷ # surveyed) × 100	Pre-/post-program participant survey
	At least 75% of participants report improved physical activity, strength and balance, or confidence in preventing falls.
	Performance Measure 6.	Annually	(# showing sustained improvement ÷ # contacted) × 100	Follow-up survey or check-in logs
	At least 70% of participants demonstrate sustained improvement or behavior change at 3-month follow-up. Performance Measure 7. % of participants who reported fewer dizziness, weakness, confusion, or loss of balance symptoms		(# reporting symptoms ÷ # participants) × 100	Follow up survey post medication assessment and client follow up
			.

Reporting Timeframe & Data Collection Plan

• Monthly Reports: Units of Service, expenditures, enrollments, completions, and demographics due within ten (10) calendar days following the end of each month. • Quarterly Reports: Performance outcomes, participant satisfaction data, and narrative summaries of successes, challenges, and corrective actions. • Final Report: Due within fifteen (15) calendar days following contract end, summarizing annual accomplishments, lessons learned, and recommendations for improvement.

Above are general performance measures subject to modification once the Bidder is selected and the specific program design and interventions have been identified. ACSSA may request individual client data on the services provided for evaluation and/or quality assurance purposes.

G. BIDDERS CONFERENCE(S)

1. The Bidders Conference(s) held on the date(s) specified in the Calendar of Events will have online conference capabilities for remote participation. Bidders can opt to participate via a computer with a stable internet connection (the recommended Bandwidth is 512Kbps) by clicking on the meeting links provided in the Calendar of Events.

2. To participate via phone for audio access only, a call-in option is available.

3. Information regarding the RFP will be presented during the conference(s). To get the best experience, the County recommends that Bidders who participate remotely use equipment with audio output such as speakers, headsets, or a telephone.

4. Bidders Conferences will be held to:

a. Provide an opportunity for Small Local Emerging Businesses (SLEBs) and large firms to network and develop subcontracting relationships to participate in the contract(s) that may result from this RFP.

b. Provide an opportunity for Bidders to request clarification on this RFP and ask specific questions about the project, goods, and services.

c. Provide the County with an opportunity to receive feedback related to this RFP.

5. The Bidders Conference(s) Attendees List will be released in a separate document.

6. Written questions submitted via email by the stated deadline will be addressed in a posted RFP Questions and Answers document following the Bidders Conference(s). Should there be a need to amend or revise the RFP, an Addendum will be issued. Any verbal statements, including at any Bidders Conference(s) are not binding. Only the written documents will be binding.

7. Questions regarding these specifications, terms, and conditions are to be submitted in writing via email by 5:00 p.m. on the date specified in the Calendar of Events to:

Angela Anderson, Program Financial Specialist

RFP No. 2025-SSA-AAS-AAA-SIPPHP

Alameda County Social Services Agency / Contracts Office

E-Mail: angela.anderson2@acgov.org

8. Attendance at the Bidders Conference(s) is highly recommended but not mandatory. Vendors who attend the Bidders Conference(s) will be added to the Vendor Bid List.

III. COUNTY PROCEDURES, TERMS, AND CONDITIONS

H. EVALUATION CRITERIA / SELECTION COMMITTEE

1. Initial Evaluation (Completeness of Response and Debarment and Suspension). All proposals will first be reviewed to determine if they pass the initial Evaluation Criteria (Section A), which are determined on a pass/fail basis.

2. Evaluation by County Selection Committee. All proposals that have passed the initial Evaluation Criteria will be evaluated by a County Selection Committee (CSC).  The CSC may be composed of County staff and other parties that may have expertise or experience related to the services that are being procured. The CSC will score the proposals according to the Evaluation Criteria set forth in this RFP.  Other than the initial pass/fail Evaluation Criteria, the evaluation of the proposals will be within the sole judgment and discretion of the CSC.

3. Unrealistic Bids. Bidders should bear in mind that any proposal that is unrealistic in terms of the technical or schedule commitments or unrealistically high or low in cost may be deemed reflective of an inherent lack of technical knowledge or indicative of a failure to comprehend the complexity and risk of the County’s requirements as set forth in this RFP.

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