All-HAZARDS EMERGENCY PLANNING SOFTWARE
Request for Information 6100064731
Summary.
The Commonwealth of Pennsylvania (Commonwealth) issues this Request for Information (RFI) to solicit
information that will be used to assist with the development of a solicitation for Emergency Operations
Planning Software which may be released by the Commonwealth in the near future.
Specifically, this request seeks information from which the Commonwealth can formulate specifications and
requirements, realistic timeframes and cost structures for the referenced procurement and project. The
Commonwealth desires to produce a solicitation that promotes vendor competition and creative technical
solutions. The Commonwealth is open to any and all ideas in relation to this project and encourages
alternative ideas that will help the Commonwealth better define its requirements. This RFI is an earnest
attempt to become aware of and knowledgeable about current solutions to support the project
requirements of the Commonwealth. This RFI will also help the Commonwealth identify vendors who are
able to provide the required services to support this goal.
Background.
The Pennsylvania Emergency Management Agency (PEMA) is seeking to modernize the process and solution
used to develop, maintain, and utilize emergency operations plans (EOP). An EOP is a framework that
defines who is doing what during an emergency.
PEMA is focused on implementing a modern EOP process that facilitates stakeholders working through
different scenarios that are relative to their operations, which results in an EOP that is concise, written in
plain language, clearly defines the framework of responsibilities, and easy to use.
Additionally, the ability for a solution to support different types of emergency management related plans,
efficiently organize and manage a large number of plans, flexible user management, customizable
workflows, and the ability to share a plan during an emergency are important considerations.
Potential users of the solution are listed below.
• PEMA: PEMA is required to maintain a Commonwealth Emergency Operations Plan.
• Counties and Municipalities: There are sixty-seven (67) counties and over 2,500 municipalities
in Pennsylvania. Pennsylvania law requires each political subdivision to prepare, maintain and keep
current an EOP for their jurisdiction.
• PA Department of Environmental Protection (DEP) and High Hazard Dam Owners:
There are over 1,000 entities including engineers, dam owners, county EMC personnel, and DEP
staff that utilize the exiting software to develop and manage High Hazard Dam Emergency Action
Plans (EAPs).
• School Districts and Other Entities: School districts are required to maintain an EOP. There
are 700 school entities and 29 Intermediate Units in Pennsylvania.
Issues to Be Addressed.
The Commonwealth is requesting feedback from firms with expertise in Emergency Operations Planning
Software as set forth below:
Pennsylvania Emergency Management Agency | Administration
1310 Elmerton Avenue | Harrisburg, PA 17110 | www.pa.gov/PEMA
1) Include a cover letter, with the RFI response, on Company Letterhead, which includes a point of contact
name, phone number and email address.
2) Complete Attachment A, Emergency Operations Planning Software Questionnaire. Please respond to
the questions in the questionnaire to the best of your ability. Additional information can be provided
during the demonstration.
3) Complete Attachment B, Trade Secret/Confidential Proprietary Notice.
Points of Contact.
The primary point of contact for this RFI shall be: Larry Dove at ldove@pa.gov. The secondary point of
contact will be Brandon McGowan at brmcgowan@pa.gov.
Due Date.
The Commonwealth is requesting that all responses to this RFI be submitted via email to Larry Dove at ra-
emrfi@pa.gov by 4:00 PM Friday January 9, 2026, with the subject line of “All-Hazards Emergency
Planning Software – 6100064731”.
Virtual Demonstrations.
All Offerors who participate in this RFI must provide a mandatory live demonstration detailing the
functionality of the proposed solution as it relates to the requirements of the RFI. Please refer to
Attachment C, General Demonstration Guidance and Instructions.
The Offerors will be contacted around January 26, 2026, for demonstration scheduling by the listed points
of contact above.
Disclaimer.
This RFI is issued solely for information and planning purposes only and does not constitute a solicitation
for future business, an offer for procurement or any other type of current or future procurement or
contractual action and is only intended to gather input. The Commonwealth will not award a contract on
the basis of this RFI nor will it pay for information it receives. Responses to this notice are not offers and
cannot be accepted by the Commonwealth to form a binding contract. No party is bound by the information
provided in response to this RFI.
Respondents are solely responsible for all expenses associated with responding to this RFI. The
Commonwealth is not liable for any costs or expenses incurred by the Respondent in the preparation of its
responses.
All material submitted shall be considered the property of the Commonwealth and may be returned only at
the Commonwealth’s option. Notwithstanding any Respondents copyright designations contained on
responses, the Commonwealth shall have the right to make copies and distribute responses internally and
to comply with public record or other disclosure requirements under the provisions of any Commonwealth
or United States statute or regulation, or rule or order of any court of competent jurisdiction.
Respondents to this Request shall not provide recommendations as to specific courses of action and shall
not be deemed to be an advisor or consultant to the Commonwealth. The Commonwealth, in its sole
discretion, may request additional information from respondents. The Commonwealth also may request,
in its sole discretion, to meet with certain respondents to discuss the services identified in their responses
to the RFI. The Commonwealth will evaluate the information presented and determine any subsequent
course of action, which may consist of contracting for implementation of Commonwealth-determined work.
Such work may be procured through any procurement method available, and respondents to this Request
may be considered for selection to perform such work.
Responses to this RFI will not be returned. Respondents will not be notified of the result of the review,
nor will they be provided copies of it.
Contents of Response.
A.
Confidential Information. The Commonwealth is not requesting, and does not require, confidential
proprietary information or trade secrets to be included as part of Respondents’ response. Except as
provided, Respondents should not label responses as confidential or proprietary or trade secret protected.
A Respondent who determines that it must divulge such information must submit the completed Attachment
B, Trade Secret/Confidential Proprietary Notice must additionally provide a redacted version of its response
which removes only the confidential proprietary information and trade secrets.
B.
Commonwealth Use. All material submitted with the response will be the property of the
Commonwealth and may be returned only at PEMA’s option. The Commonwealth has the right to use any
or all ideas not protected by intellectual property rights that are presented in any response.
Notwithstanding any Respondent copyright designations contained on responses, the Commonwealth will
have the right to make copies and distribute responses internally and to comply with public record or other
disclosure requirements under the provisions of any Commonwealth or United States statute or regulation,
or rule or order of any court of competent jurisdiction.
C.
Public Disclosure. All responses are subject to disclosure in response to a request for public records
made under the Pennsylvania Right-to-Know Law, 65 P.S. § 67.101, et seq. If a response contains
confidential proprietary information or trade secrets, a signed written statement to this effect must be
provided with the submission in accordance with 65 P.S. § 67.707(b) for the information to be considered
exempt under 65 P.S. § 67.708(b)(11) from public records requests. Refer to Attachment 2, Trade
Secret/Confidential Proprietary Information Notice that may be utilized as the signed written statement. If
Attachment 2, Trade Secret/Confidential Proprietary Information is not completed, any trade secret or
confidential/proprietary information contained in Respondents’ response to this RFI may be released in
response to a Pennsylvania Right-to-Know Law request.
Commonwealth Reservation of Rights.
The Commonwealth reserves the right to consider or reject any and all responses to this Request, to amend
and/or reissue this Request and to abandon and then recommence at any time, or not recommence, this
process. All costs of any response to this Request and participation in any presentations to the
Commonwealth are solely the responsibility of the Respondent and the Commonwealth shall not be liable
for payment of any such costs.
REQUEST FOR INFORMATION
ATTACHMENT A
EMERGENCY OPERATIONS PLANNING SOFTWARE QUESTIONNAIRE
I. Company Experience: Please provide a brief overview of your company and experience with
developing emergency management plans.
II. Module 1: All-Hazards Emergency Operations Planning Software
Anticipated system users: Municipal, County, State Emergency Management
Approach:
Describe innovative approaches to all-hazards emergency operations planning solutions that facilitate
stakeholders working through different scenarios to develop comprehensive plans, resulting in concise
and functional deliverables (e.g., inclusion of checklists, tear sheets, etc.) which are readily accessible
by those responding to or managing an emergency.
Plan Creation and Editing:
1. Describe the use of standard and custom templates in plan creation.
2. Describe version control, edit history.
3. Describe ability to reference other plans and include live links in finished digital product.
4. Describe capabilities to generate formatted, printable deliverables that can be personalized by
jurisdiction.
5. Describe attachment and storage capabilities for required information (maps, images, shapefiles…)
Plan Management:
1. Describe the process to create and maintain approval workflows.
2. Describe your solution's capability to support Pennsylvania specific internal and external review
and approval workflows (municipal → county → state approval chains)
3. Describe the capability and scalability of your planning solution to support multiple types of
emergency management related plans beyond a basic Emergency Operations Plan (EOPs, HMPs,
COOPs, etc.)
4. Describe how your solution can integrate with existing government systems in use at the municipal,
county, and state level.
Plan Access and Distribution:
1. Describe capability to access completed plans by field responders and emergency operations center
staff.
2. Explain capabilities for authorized users to share read-only versions with external stakeholders
during emergencies.
3. Describe download/export capabilities and offline access options during system interruptions.
User Management:
1. Describe bulk user management capabilities across multiple jurisdictions (e.g., replacing retiring
emergency managers across multiple plans)
III. Module 2: School Emergency Operations Planning Software
Anticipated system users: school planners, superintendents, school boards, school safety
specialists.
Anticipated read-only users of a plan: municipal, county and state emergency management, law
enforcement, the Pennsylvania Department of Education.
Approach:
Describe innovative approaches to school emergency operations planning that address the unique
requirements of educational environments, including integration with ancillary plans and compliance
with Pennsylvania school safety regulations.
Plan Creation and Editing:
1. Describe how your solution addresses the unique planning needs of educational environments
(K12) versus general emergency management.
2. How does your solution support different planning approaches for elementary versus secondary
schools?
3. Describe how your solution manages and integrates specialized school emergency plans:
a. Reunification plans and procedures
b. Lockdown and shelter in place protocols
c. Evacuation and transportation plans
d. Crisis communication plans
e. Threat assessment protocols
4. Explain how these ancillary plans connect to the main Emergency Operations Plan.
Plan Management:
1. Describe review and approval workflows appropriate for school districts (individual school,
superintendent, school board, local/county EMA).
2. How does your solution handle input of multiple stakeholders (administrators, teachers, support
staff, law enforcement, parents)?
3. Explain capabilities for managing plans across multiple schools within a district.
4. How does your solution ensure compliance with Pennsylvania school safety requirements and
regulations?
5. Explain capabilities for generating required reporting to state education and emergency
management agencies.
Plan Access and Distribution:
1. Explain integration capabilities with existing school information systems and communication
platforms.
2. How does your solution support collaboration between school personnel and external emergency
responders?
3. Describe capability to access completed plans by field responders and emergency operations center
staff.
4. Explain capabilities for authorized users to share read-only versions with external stakeholders
during emergencies.
5. Describe download/export capabilities and offline access options during system interruptions.
6. Describe how your solution can integrate with existing government systems in use at the municipal,
county, and state level.
User Management:
1. Describe integration with training programs and emergency drills.
2. Describe bulk user management capabilities across multiple jurisdictions (e.g., replacing retiring
planner across multiple plans)
IV. Module 3: High-Hazard Dam Emergency Action Planning Software
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.