REPOST -Maryland’s Commitment to Veterans Phone and Call Center Service

Location: Maryland
Posted: Feb 5, 2025
Due: Feb 25, 2025
Agency: State Government of Maryland
Type of Government: State & Local
Category:
  • 58 - Communications, Detection and Coherent Radiation Equipment
Solicitation No: BPM048385
Publication URL: To access bid details, please log in.
ID: BPM048385
Title: REPOST -Maryland’s Commitment to Veterans Phone and Call Center Service
Status: Open
Due / Close Date: 2/25/2025
Publish Date: 2/5/2025 12:25:23 PM
Main Category: Mobile healthcare centers or services
Solicitation Type: Request for Information & Pricing
Issuing Agency: Department of Health & Mental Hygiene

Solicitation Summary
Title
REPOST -Maryland’s Commitment to Veterans Phone and Call Center Service
ID
BPM048385
Alternate ID
BHA25-002
Lot #
1
Round #
1
Status
Open
Due / Close Date (EST)
Feb 25 2025 2:00PM
Due / Close Date (EST)
Feb 25 2025 2:00PM
Solicitation Type
Request for Information & Pricing
Main Category
Mobile healthcare centers or services
Issuing Agency
Department of Health & Mental Hygiene
Procurement Officer / Buyer
Crystal HACK
See All
Email
Crystal.Hack@maryland.gov
Solicitation Summary
The Maryland Department of Health’s (MDH or the Department), Behavioral Health Administration through the Maryland’s Commitment to Veterans unit, is issuing this Request for Applications (RFA) to issue up to one award, not exceeding $13,280 FY26 (total award including option years $72,800). Maryland’s Commitment to Veterans unit is issuing this Request for Applications (RFA) to maintain toll free phone line services to successfully connect callers to Maryland’s Commitment to Veterans, provide operations and maintain a 24/7 staffed warmline that connects military personnel, veterans, and their family members to support and resource connections.
Additional Instructions

ALL PROPOSALS MUST BE SUBMITTED VIA EMMA.
ALL QUESTIONS MUST BE SUBMITTED VIA EMMA.

Project Cost Class
Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
Pre-Bid Conference Details
Small Business Reserve Designation
No

Procurement Program Participation Goals

VSBE Participation (%)
MBE Participation (%)
African American MBE Participation (%)
Asian American MBE Participation (%)
Hispanic American MBE Participation (%)
Women-Owned MBE Participation (%)
DBE Participation (%)
SBE Participation (%)
Socio Economic Participation Criteria
Attachments
RFx Documents for REPOST -Maryland’s Commitment to Veterans Phone and Call Center Service (BPM048385) - Lot : 1 / Round : 1
Title Type Att. Last Modified on UTC-5 Creation Date UTC-5 Validity End Date
REPOST - Maryland Department of Health Maryland’s Commitment to Veterans Specification Document (Approved) 2/5/2025 12:17:48 PM 2/5/2025 12:17:48 PM
1 Result(s)
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