RFQ 2654MM - OpenText Fax (aka RightFax) Support and Maintenance Renewal

Location: Alberta
Posted: Sep 4, 2026
Due: Sep 18, 2026
Agency: Government of Alberta
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: AB-2026-06152
Publication URL: To access bid details, please log in.
Basic Information
APC Reference # AB-2026-06152
Internal Reference # 2654MM
Title RFQ 2654MM - OpenText Fax (aka RightFax) Support and Maintenance Renewal
Status OPEN
Posting Type OPEN-COMPETITIVE
Solicitation Type RFQ
Category Services
Contracting Organization Workers' Compensation Board of Alberta
Posting Date & Time (MT) 09/04/2026 11:59 AM
Closing Date & Time (MT) 09/18/2026 02:00 PM
Region(s) of Delivery Alberta
Estimated Contract Start Date 10/13/2026
Estimated Contract End Date 10/14/2029
Contact Person Megan MacKay
Contact Title Contracting Specialist
Contact Email megan.mackay@wcb.ab.ca
Contact Phone (999) 999-9999
Organization Address 9925 107 Street, Edmonton, Alberta, T5J 2S5, Canada
External Posting https://wcbalberta-supplier.ivalua.app/page.aspx/en/bpm/process_manage_extranet/1267

The WCB invites Quotations from authorized Suppliers for the renewal of support and maintenance for WCB’s existing OpenText RightFax environment, as described in Appendix A – OpenText RightFax Support and Maintenance Specifications & Requirements.

The anticipated initial support and maintenance term is October 13, 2026 to October 14, 2029, with 3 optional renewal terms.

Question Submission Details

Interested Suppliers must register on the WCB Supplier Portal located at https://wcbalberta-supplier.ivalua.app/ and download all the RFQ documents. Registration is free for Suppliers.
1.        When in doubt, ask a question. Please do not just assume! There is no limit to the number of questions that can be asked, it is advisable to ask questions as early as possible. Section 2.3 Enquiries outlines the cutoff date and time for submitting questions.
2.        Suppliers are required to follow the inquiries process outlined in Section 2.3 Enquiries and submit all questions and enquiries using the Messaging function within the WCB Supplier Portal. Do not contact any other WCB employees or Suppliers regarding any aspect of this RFQ process.

UNSPSC Commodity Codes
Code Description Code Level
43231500 Business function specific software Class
81110000 Computer services Family
81111800 System and system component administration services Class
81111805 Proprietary or licensed systems maintenance or support Commodity
81111811 Technical support or help desk services Commodity
81112200 Software maintenance and support Class
81112201 Maintenance or support fees Commodity
81112300 Computer hardware maintenance and support Class
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See also

...installation service Commodity 81111811 Technical support or help desk services Commodity 81112000 Data...

Government of Alberta

Bid Due: 10/01/2026

...81111811 Technical support or help desk services Commodity 81112203 Firmware patching or upgrade ...

Government of Alberta

Bid Due: 9/21/2026

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.