Security and Secure Transportation

Department of Health and Human Services
COUNTY OF HUMBOLDT
507 F Street
Eureka, California 95501
cbeck@co.humboldt.ca.us
COUNTY OF HUMBOLDT
Request for Proposals No. DHHS2026-01
Provision of Security and Secure Transportation Services
Issued: April 06, 2026
Proposals Due: May 04, 2026 (received by 4:00 p.m.)
Humboldt County Department of Health & Human Services
507 F Street
Eureka, California 95501

REQUEST FOR PROPOSALS NO. DHHS2026-01
PROVISION OF SECURITY AND/OR SECURE TRANSPORTATION SERVICES
TABLE OF CONTENTS
1.0 DEFINITIONS: 1
1.1 Terms 1
1.2 Abbreviations 1
2.0 INTRODUCTION: 1
2.1 Statement of Purpose 1
2.2 Overview of Services 2
2.3 Overview of the Proposal Process 2
2.4 Overview of the Selection Process
3.0 PRELIMINARY SCOPE OF SERVICES: 2
3.1 Outline of Anticipated Services 2
3.2 Project Development 4
4.0 REQUIREMENTS STATEMENT: 5
4.1 General Performance Standards 5
4.2 Performance Standards Pertaining Specifically to Security Services 10
4.3 Performance Standards Pertaining Specifically to Secure Transportation Services 11
5.0 SCHEDULE OF EVENTS: 12
6.0 GENERAL REQUIREMENTS AND INFORMATION REGARDING PROPOSALS: 12
6.1 Proposal Submission 12
6.2 Withdrawal of Submitted Proposals 13
6.3 Proposal Modification 13
6.4 Proposer Investigations 13
6.5 Public Records and Trade Secrets 13
6.6 Conflict of Interest 14
6.7 Expenses Incurred in Preparing Proposals 14
6.8 Right to Reject Proposals 14
7.0 REQUIRED FORMAT OF PROPOSALS: 14
7.1 General Instructions and Information 14
7.2 Introductory Letter 15
7.3 Signature Affidavit 15
7.4 Table of Contents 15
7.5 Professional Profile 15
7.6 Project Description 17
7.7 Cost Proposal 18
7.8 Supplemental Documentation 18
7.9 References 19
7.10 Evidence of Insurability and Business Licensure 19
7.11 Exceptions, Objections and Requested Changes 20
7.12 Required Attachments 20
8.0 MODIFICATION OF THE RFP PROCESS: 20
8.1 Requests for Clarification or Correction 20
8.2 Addenda 20
RFP NO. DHHS2026-01 i

9.0 EVALUATION CRITERIA AND SELECTION PROCESS: 21
10.0 CONTRACT DEVELOPMENT: 22
10.1 Contract Negotiation Process 22
10.2 Scoping Meetings 22
10.3 Award of Final Professional Services Agreement 22
10.4 Contractual Requirements 22
11.0 CANCELLATION OF THE RFP PROCESS: 25
ATTACHMENTS:
Attachment A - Signature Affidavit 26
Attachment B - Cost Proposal Form 27
Attachment C - Reference Data Sheet 29
Attachment D - S. Professional Services Agreement for Security/Secure Transportation Services 30
Attachment E - S. Professional Services Agreement for Security Services 66
Attachment F - S. Professional Services Agreement for Secure Transportation Services 96
RFP NO. DHHS2026-01 ii

REQUEST FOR PROPOSALS - NO. DHHS2026-01
PROVISION OF SECURITY AND/OR SECURE TRANSPORTATION SERVICES
1.0 DEFINITIONS:
1.1 Terms:
A. Addenda. As used herein, the term "Addenda" refers to an amendment or modification
to this Request for Proposals.
B. County. As used herein, the term "County" refers to the County of Humboldt, a political
subdivision of the State of California, acting by and through its Department of Health
and Human Services.
C. Professional Services Agreement. As used herein, the term "Professional Services
Agreement" refers to the contract(s) awarded to the Successful Proposer(s) regarding
the provision of security and/or secure transportation services.
D. Proposal. As used herein, the term "Proposal" refers to an offer submitted in response
to this Request for Proposals to provide security and/or secure transportation services
for a specified sum of money.
E. Proposer. As used herein, the term "Proposer" refers to any agency or organization
submitting a Proposal in response to this Request for Proposals.
F. Successful Proposer. As used herein, the term "Successful Proposer" refers to an
agency or organization that the County selects to enter into a final Professional Services
Agreement with after the review, evaluation, selection and contract negotiation
processes set forth in this Request for Proposals have been completed.
1.2 Abbreviations:
A. C.F.R. As used herein, the abbreviation "C.F.R." refers to the United States Code of
Federal Regulations.
B. DHHS. As used herein, the abbreviation "DHHS" refers to the Humboldt County
Department of Health and Human Services.
C. RFP. As used herein, the abbreviation "RFP" refers to this Request for Proposals for
the provision of security and/or secure transportation services.
2.0 INTRODUCTION:
2.1 Statement of Purpose:
The County of Humboldt ("County"), by and through its Department of Health and Human
Services ("DHHS"), is issuing this Request for Proposals ("RFP") to solicit Proposals from
qualified professionals to provide various security and/or secure transportation services. The
Successful Proposer(s) must have the ability to provide trained, experienced security guards
and/or secure transportation personnel on short notice twenty-four (24) hours per day, seven
(7) days per week. Service hours, locations and number of assigned security guards and/or
secure transportation personnel may be increased or decreased at any time during the term
RFP NO. DHHS2026-01 Page 1 of 125

of the final Professional Services Agreement(s) between the County and the Successful
Proposer(s). This RFP is a non-binding solicitation for the provision of security and/or secure
transportation services and may be canceled by the County at any time.
2.2 Overview of Services:
A. Security Services. The Successful Proposer will be responsible for the security of the
employees, clients, patients and other service recipients at DHHS - Social Services
facilities, DHHS - Behavioral Health facilities, DHHS - Public Health facilities and other
DHHS and County offices and buildings located throughout Humboldt County, including,
without limitation, Eureka, Hoopa, Willow Creek and Garberville.
B. Secure Transportation Services. The Successful Proposer shall provide secure
transportation services for DHHS patients and clients, on an as-needed basis, both
within, and outside of, Humboldt County. Secure transportation services for any DHHS
patient and/or client shall be performed in accordance with any and all applicable local,
state and federal laws, regulations, policies, procedures, protocols, best practices and
standards.
2.3 Overview of the Proposal Process:
Each proposer may submit a Proposal for the provision of either security services or secure
transportation services, or submit separate Proposals for both security and secure
transportation services. A sample Professional Services Agreement which includes a
combined scope of work for both security and secure transportation services by a single
Successful Proposer is attached hereto as Attachment D - Sample Professional Services
Agreement for Security and Secure Transportation Services, and incorporated herein by
reference as if set forth in full. Separate sample Professional Services Agreements for the
provision of security services and secure transportation services are attached to this RFP as
Attachment E - Sample Professional Services Agreement for Security Services and
Attachment F - Sample Professional Services Agreement for Secure Transportation
Services, and incorporated herein by reference as if set forth in full.
2.4 Overview of the Selection Process:
Information received as part of Proposals submitted in response to this RFP shall be
objectively evaluated to identify the Proposer(s) best qualified to provide the security and/or
secure transportation services set forth herein. At the conclusion of the review, evaluation,
selection and contract negotiation processes set forth in this RFP, a final Professional
Services Agreement(s) regarding the provision of security and secure transportation services
will be awarded to the Successful Proposer(s). The final Professional Services Agreement(s)
resulting from this RFP process are anticipated to begin on September 1, 2026 and expire
on June 30, 2027, unless extended by a valid amendment thereto or sooner terminated as
set forth therein.
3.0 PRELIMINARY SCOPE OF SERVICES:
3.1 Outline of Anticipated Services:
The outline of anticipated services set forth herein is for the primary purpose of allowing the
County to compare Proposals submitted in response to this RFP. The precise scope of
services that will be incorporated into the final Professional Services Agreement(s) resulting
RFP NO. DHHS2026-01 Page 2 of 125

from this RFP process shall be the subject of negotiations between the County and the
Successful Proposer(s).
A. Provision of Security Services. The Successful Proposer shall furnish an adequate
number of uniformed security guards to provide security services at the following DHHS
facilities:
1. DHHS- Social Services main office and adjacent buildings located at:
a. 929 Koster Street, Eureka, California;
b. 537 W. Washington Street, Eureka, California;
c. 445 W. Washington Street, Eureka, California;
d. 600 W. Clark Street, Eureka, California;
e. 638 W. Clark Street, Eureka, California;
f. 2440 Sixth Street, Eureka, California; and
g. Such other DHHS - Social Services facilities, as determined by the County.
2. DHHS - Public Health main office and adjacent buildings located at:
a. 529 I Street, Eureka, California;
b. 908 Seventh Street, Eureka, California; and
c. Such other DHHS- Public Health facilities, as determined by the County.
3. DHHS - Behavioral Health main office, psychiatric health facility and adjacent
buildings located at:
a. 720 Wood Street, Eureka, California;
b. 2910 H Street, Eureka, California;
c. 2933 H Street, Eureka, California, Modular;
d. 2933 H Street, Eureka, California, House;
e. 734 Russ Street, Eureka, California;
f. 824 Harris Street, Eureka, California; and
g. Such other DHHS - Behavioral Health facilities, as determined by the County.
4. DHHS - Administration offices, and other County facilities, as determined by the
County.
/ / / /
RFP NO. DHHS2026-01 Page 3 of 125

5. The Successful Proposer(s) shall provide security services at designated DHHS -
Social Services facilities Monday through Friday from 6:30 a.m. to 6:00 p.m., Pacific
Standard Time, with on-call coverage during after-hours, weekends, emergencies,
County holidays or such other schedule as the County may approve.
6. The Successful Proposer(s) shall provide security services at designated DHHS -
Public Health facilities on an as-needed basis, with a minimum of twenty-four (24)
hours' notice. The duration of security services to be provided, and the exact
number of security guards needed at DHHS - Public Health facilities shall be
directed by the County.
7. The Successful Proposer(s) shall provide security services at designated DHHS -
Behavioral Health facilities from 8:00 a.m. to 5:00 p.m. Pacific Standard Time,
Monday through Friday, with on-call coverage during after-hours, weekends,
emergencies, County holidays or such other schedule as County may approve.
8. The Successful Proposer(s) shall provide security services at designated DHHS,
and other County, sites from 4:30 p.m. to 9:30 a.m. Pacific Standard Time, Monday
through Sunday, with on-call coverage during after-hours, emergencies, County
holidays or other such schedule as County may approve.
9. The Successful Proposer shall, as possible, provide the same security guards at
the same location each day. When a security guard is unavailable, the Successful
Proposer shall immediately supply a substitute security guard.
10. Security guards shall be responsible for: closing and locking all designated doors,
gates and windows; turning off all designated office equipment, appliances and
building exhaust systems; ensuring only County employees, and other persons
approved by the County, are in the facility at the time such facility is closed to the
public; and completing all other related tasks as designated by the County.
11. Security guards may, at the County's request, be responsible for setting and
disarming building alarm systems.
12. Security guards shall refer all questions of eligibility for County programs to
appropriate County staff. Security guards shall not assist clients in filling out County
forms.
B. Provision of Secure Transportation Services. The Successful Proposer shall furnish
an adequate number of uniformed secure transportation personnel to provide secure
transportation services for DHHS patients and clients on an as-needed basis both within,
and outside of, Humboldt County. All secure transportation of DHHS patients and clients
shall be performed in accordance with any and all applicable local, state and federal
laws, regulations, policies, procedures, protocols, best practices and standards.
3.2 Project Development:
It is expected that the Successful Proposer(s) will work collaboratively with the County to
provide the security and/or secure transportation services required pursuant to the terms and
conditions of the final Professional Services Agreement(s) resulting from this RFP process,
including, without limitation, participating in regular meetings. The Successful Proposer(s)
will be required to maintain timely and consistent communication with the County, including,
RFP NO. DHHS2026-01 Page 4 of 125

without limitation, providing status updates, addressing concerns and ensuring the security
and/or secure transportation services meet the County's needs throughout the term of the
final Professional Services Agreement(s) resulting from this RFP Process.
4.0 REQUIREMENTS STATEMENT:
4.1 General Performance Standards:
A. Duties and Obligations of Successful Proposer(s).
1. The Successful Proposer(s) shall ensure the security and/or secure transportation
services set forth in this RFP, and the sample Professional Services Agreements
attached hereto, are provided by qualified, efficient and discreet employees in strict
accordance with any and all recognized best practices, including, without limitation,
client and patient confidentiality, and any and all standard and special instructions
provided by County.
2. The Successful Proposer(s) will have the sole responsibility of paying the salaries,
taxes and all other expenses relating to all security guards and/or secure
transportation personnel employed thereby. Any and all security guards and/or
secure transportation personnel responsible for providing security and/or secure
transportation services pursuant to the terms and conditions of the final
Professional Services Agreement(s) resulting from this RFP process shall be
employed by, and shall at all times be subject to the direct supervision and control
of, the Successful Proposer(s).
3. The Successful Proposer(s) shall be available at all times to report to, and confer
with, County staff regarding the provision of security and/or secure transportation
services pursuant to the terms and conditions of the final Professional Services
Agreement(s) resulting from this RFP process. The Successful Proposer(s) shall
meet with County staff on a monthly basis to discuss the security and/or secure
transportation services being provided thereby.
4. The Successful Proposer(s) shall provide County with sufficient proof that a
background check has been completed for all security guards and/or secure
transportation personnel providing security and/or secure transportation services
pursuant to the terms and conditions of the final Professional Services
Agreement(s) resulting from this RFP process. The Successful Proposer(s) may
use whatever screening methods, including, without limitation, fingerprinting,
reference checks and drug screening, it deems appropriate to screen security
guards and/or secure transportation personnel.
5. The County reserves the right to reject any security guard and/or secure
transportation personnel providing security and/or secure transportation services
pursuant to the terms and conditions of the final Professional Services
Agreement(s) resulting from this RFP process for any reason by submitting written
notification to the Successful Proposer(s). In the event of such a rejection, the
Successful Proposer(s) shall immediately remove the security guard and/or secure
transportation personnel member, and fill the vacant security guard and/or secure
transportation personnel position(s) no later than the next business day. Such
right of rejection shall not be construed as establishing an employer-employee
relationship between the County and the Successful Proposer(s).
RFP NO. DHHS2026-01 Page 5 of 125

6. The Successful Proposer(s) shall, upon the County's request, furnish the County
with daily time sheets covering all of the time spent by security guards and/or
secure transportation personnel providing security and/or secure transportation
services pursuant to the terms and conditions of the final Professional Services
Agreement(s) resulting from this RFP process.
7. The Successful Proposer(s) shall ensure all security guards and/or secure
transportation personnel providing security and/or secure transportation services
pursuant to the terms and conditions of the final Professional Services
Agreement(s) resulting from this RFP process are given any and all required
breaks and lunch periods in accordance with any and all applicable local, state and
federal laws, regulations, policies, procedures and standards. The County shall
not be responsible for reimbursing the Successful Proposer(s) for time spent by
security guards and/or secure transportation personnel at lunch.
8. The Successful Proposer(s), unless directed otherwise by County, shall ensure
any and all security guards and/or secure transportation personnel providing
security and/or secure transportation services pursuant to the terms and conditions
of the final Professional Services Agreement(s) resulting from this RFP process
are completely outfitted with a uniform, a badge bearing the Successful
Proposer(s)' business name, as well as the employee's name and identification
number, and any and all necessary equipment, including, without limitation, a two-
way radio and cell phone.
9. The Successful Proposer(s) shall ensure any and all security guards and secure
transportation personnel providing security and/or secure transportation services
pursuant to the terms and conditions of the final Professional Services
Agreement(s) resulting from this RFP process are adequately trained in the use of
any and all equipment necessary to provide such security and/or secure
transportation services.
10. The Successful proposer(s) shall not make any copies of any keys or fobs used in
the provision of security and/or secure transportation services pursuant to the
terms and conditions of the final Professional Services Agreement(s) resulting from
this RFP process.
11. The Successful Proposer(s), and its agents, officers, officials and employees,
including, without limitation, security guards and/or secure transportation
personnel, shall not access any confidential medical information or personally
identifiable client information, except as is absolutely necessary to provide security
and/or secure transportation services pursuant to the terms and conditions of the
final Professional Services Agreement(s) resulting from this RFP process.
12. The Successful Proposer(s), and its agents, officers, officials and employees,
including, without limitation, any and all security guards and/or secure
transportation personnel providing security and/or secure transportation services
pursuant to the terms and conditions of the final Professional Services
Agreement(s) resulting from this RFP process, shall not disclose confidential
medical information or personally identifiable client information, except as required
by any and all applicable local, state and federal laws, regulations, policies,
procedures, protocols and standards.
RFP NO. DHHS2026-01 Page 6 of 125

13. The Successful Proposer(s), and its agents, officers, officials and employees,
including, without limitation, security guards and/or secure transportation
personnel, shall not access any confidential proprietary information or records,
including, without limitation, information which concerns County's patients,
treatment methods, operations and costs, except as is absolutely necessary to
provide security and/or secure transportation services pursuant to the terms and
conditions of the final Professional Services Agreement(s) resulting from this RFP
process.
14. The Successful Proposer(s), and its agents, officers, officials and employees,
including, without limitation, security guards and/or secure transportation
personnel providing security and/or secure transportation services pursuant to the
terms and conditions of the final Professional Services Agreement(s) resulting from
this RFP process, shall not disclose, use or copy any proprietary information
without first obtaining the County's express written consent.
15. The Successful Proposer(s), and its agents, officers, officials and employees
including, without limitation, security guards and/or secure transportation
personnel providing security and/or secure transportation services pursuant to the
terms and conditions of the final Professional Services Agreement(s) resulting from
this RFP process, shall not disclose the names of any County staff members to
any person or organization without first obtaining County's express written
consent.
B. Duties and Obligations of Security Guards and Secure Transportation Personnel.
1. Security guards and secure transportation personnel providing security and/or
secure transportation services pursuant to the terms and conditions of the final
Professional Services Agreement(s) resulting from this RFP process must
successfully complete the Successful Proposer(s)' pre-employment screening,
including, without limitation, fingerprinting, reference checks, criminal records
check and drug and alcohol screening.
2. Security guards and secure transportation personnel providing security and/or
secure transportation services pursuant to the terms and conditions of the final
Professional Services Agreement(s) resulting from this RFP process must be
cardiopulmonary resuscitation certified and possess up-to-date basic first-aid
training skills. In the event of a medical emergency, security guards and secure
transportation personnel shall perform basic first aid and/or cardiopulmonary
resuscitation prior to arrival of emergency personnel.
3. Security guards and secure transportation personnel providing security and/or
secure transportation services pursuant to the terms and conditions of the final
Professional Services Agreement(s) resulting from this RFP process must have
earned, at a minimum, a high school diploma or General Educational Development
equivalent.
4. Security guards and secure transportation personnel providing security and/or
secure transportation services pursuant to the terms and conditions of the final
Professional Services Agreement(s) resulting from this RFP process must possess
a valid driver's license without legal restrictions, and provide the County, upon
request, with sufficient proof of a satisfactory driving record.
RFP NO. DHHS2026-01 Page 7 of 125