RFP 2026-003 Volunteer and Donor Software Addendum 1

Union County, North Carolina is seeking proposals from qualified firms to provide Volunteer and Donor Software:

Union County is seeking software that will provide start-to-finish support to effectively facilitate Union County’s annual Christmas Bureau program and additional programs as needed. This will include application processing, applicant program assignment, eligibility documentation, applicant communication (text/email), volunteer management, and the capacity to accept/manage donations. This program will process an estimated 2,000 applications and serve more than 1,500 families. In the three-month timeframe, this software will support a multitude of users, including administrators, volunteers, donors, and applicants. The selected software is committed to transition historical data to allow for seamless utilization/contextual reference in future years.

A Virtual Non-Mandatory Virtual Pre-Submittal Conference is to be held on Tuesday, July 22, 2025 at 10:00 AM. Union County Representatives will be on hand to give a brief overview of the project and to answer questions. Although attendance at this meeting is not mandatory, it is strongly encouraged.

Solicitation

Addendum 1