The State of South Dakota, Office of the Secretary is requesting information regarding a
software solution to integrate with the existing South Dakota security camera solution,
Milestone, to provide evidentiary storage and sharing that adheres to all relevant policies
and regulations, including but not limited to, HIPAA and/or FEDRAMP.
DSS is aiming to improve and streamline processes related to security camera footage
that has been identified as needing to be retained outside of the standard Milestone
retention policies. This footage should be securely stored in such a manner as to be
compliant with State of South Dakota chain of custody requirements and be able to be
securely shared with third-party entities as required.
DSS assists children, families, individuals, seniors, and people with disabilities through
some of the most difficult times in their lives. Due to the sensitive nature of the matter
captured by our security cameras, security and privacy are top priorities. This solution
will be used to store footage exported from Milestone and recorded from state facilities,
such as the Sioux Falls One Stop center, the DSS Human Services Center (a state mental
health facility), and
at least nine additional DSS locations (and growing) around the state.
DSS expects to utilize the selection solution to extract footage (and possibly add
supporting documents) for 20-50 incidents per year, which may need to be securely
shared with external parties. Each incident may involve footage of varying quality and
size, anywhere from 2 minutes to 2 hours, and possibly from multiple cameras. It is
important that DSS understand possible costs associated with this range of activities.
The State of South Dakota uses an on-premises hosted instance of Milestone as the
enterprise security camera solution. Milestone does not natively offer a solution to
securely extract, retain (based on policy), and document (via metadata and additional
documentation) footage from its system.
Offerors may email inquiries concerning this RFP to obtain clarification of requirements. No inquiries will be accepted after the date and time indicated in the Schedule of Activities. Inquiries must be emailed to Kirsten Blachford at Kirsten.Blachford@state.sd.us with the subject line “RFP17801”.
The State will to respond to offeror’s inquiries (if required) via e-mail. In addition, all inquiries and the State’s responses will be posted on the state’s e-procurement system and the DSS website at http://dss.sd.gov/keyresources/rfp.aspx. Offerors may not rely on any other statements, either of a written or oral nature, that alter any specification or other term or condition of this RFP. Offerors will be notified in the same manner as indicated above regarding any modifications to this RFP.