Advanced Life Support (ALS) Ambulance Services

Location:	Michigan
Posted:	Jan 2, 2026
Due:	Feb 17, 2026
Agency:	City of Ann Arbor
Type of Government:	State & Local
Category:	V - Transportation, Travel and Relocation Services
Solicitation No:	RFP 26-04
Publication URL:	To access bid details, please log in.

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REQUEST FOR PROPOSAL

RFP # 26-04

City of Ann Arbor

Fire Department

Due Date: February 17, 2026 by 2:00 p.m. (local time)

Issued By:

City of Ann Arbor

Procurement Unit

301 E. Huron Street

Ann Arbor, MI 48104

TABLE OF CONTENTS

SECTION I: GENERAL INFORMATION .....................................................................…3

SECTION II: SCOPE OF SERVICES ........................................................................... 11

SECTION III: MINIMUM INFORMATION REQUIRED ................................................. 16

SECTION IV: ATTACHMENTS .................................................................................... 20

APPENDIX A: SAMPLE PROFESSIONAL SERVICES AGREEMENT

SECTION I - GENERAL INFORMATION

A. OBJECTIVE

The City of Ann Arbor (City) is seeking the services of qualified firms (Contractor) to

provide 9-1-1 Advanced Life Support (ALS) ambulance services as a coordinated

service to the City of Ann Arbor Fire Department ’s (AAFD) current basic life support

non-transport and transport Emergency Medical Services (EMS). The awarded

Contractor, shall provide the requested services in accordance with the requirements

specified in this RFP. All ambulance services described in this RFP document refer

only to ground ambulance services. The City does not guarantee that the Contractor

will be assigned any particular number of calls for service. However, the Contractor

selected for this contractor will be the single provider of ALS service to the City of Ann

Arbor during the terms of the contract. Prior to submitting a proposal, Contractors are

advised to carefully read this RFP in its entirety.

AAFD operates one basic life support ambulance (BLS). A second BLS ambulance is

staffed for periods of peak demand such as during home University of Michigan

football games or as non-overtime staffing allows. AAFD also operates five BLS non-

transport fire apparatuses (engines and ladders). In 2024, AAFD responded to 5,557

emergency medical incidents.

As an EMS provider, AAFD serves a critical role in a coordinated system that ensures

patients receive the appropriate level of care at every stage, from the moment a 9-1-

1 call is made to the point of definitive treatment or recovery. This coordinated system,

also known as the “continuum of care,” encompasses every phase of patient

interaction, including initial emergency response, prehospital care, transport, hospital

admission, and post-discharge follow-up, ensuring that patients experience a

consistent and high-quality care process throughout their journey.

AAFD’s EMS delivery is a crucial link in this continuum of care by providing rapid

response, patient assessment, on-scene treatment and/or stabilization, transport if

necessary to an appropriate facility based on patient’s needs, and follow-up for high-

risk patients. The integration of these services into the broader healthcare system is

essential for ensuring overall system efficiency and supporting the continuum of care.

As a contracted ALS ambulance provider for the City, the Contractor will be

responsible for delivering timely, proficient, and compassionate service based on the

following goals:

1. Optimal Patient Care – High-quality advanced prehospital medical care and

interventions to ensure appropriate level of care and seamless transition from the

prehospital environment to more definitive care settings, if needed.

2. Resource Utilization and Adaptability – Integration of resources into AAFD’s EMS

deployment model to ensure maximum effectiveness and system-wide efficiency.

3. System Adaptability – Capacity and flexibility for adapting to deployment changes

necessary to meet system demand and maintain level of service.

4. Fiscal Responsibility - Fair and reasonable fee proposal that supports service level

requirements and demonstrates value to the residents and visitors.

From October 2024 – September 2025 it is estimated there were 11,828 calls for

ALS service in the City of Ann Arbor. Of these incidents, 4,936 were normal traffic

(non-life threatening) responses and 6,892 were priority traffic (life-threatening).

The effective date of the resulting contract will be January 1, 2027. The initial

contract will be for two (2) years with the potential of a single two (2) year renewal.

B. QUESTIONS AND CLARIFICATIONS / DESIGNATED CITY CONTACTS

All questions regarding this Request for Proposal (RFP) shall be submitted via e-mail.

Questions will be accepted and answered in accordance with the terms and conditions

of this RFP.

All questions shall be submitted on or before January 26, 2026 by 5:00 p.m., and

should be addressed as follows:

Scope of Work/Proposal Content questions shall be e-mailed to Mike Kennedy,

Fire Chief – mkennedy@a2gov.org

RFP Process and Compliance questions shall be e-mailed to Colin Spencer, Buyer

- CSpencer@a2gov.org

Should any prospective offeror be in doubt as to the true meaning of any portion of

this RFP, or should the prospective offeror find any ambiguity, inconsistency, or

omission therein, the prospective offeror shall make a written request for an official

interpretation or correction by the due date for questions above.

All interpretations, corrections, or additions to this RFP will be made only as an official

addendum that will be posted to a2gov.org and MITN.info and it shall be the

prospective offeror’s responsibility to ensure they have received all addenda before

submitting a proposal. Any addendum issued by the City shall become part of the

RFP, and must be incorporated in the proposal where applicable.

C. PRE-PROPOSAL MEETING

A pre-proposal meeting will be held:

WHEN: January 23, 2026 at 1:00 p.m.

WHERE: Fire Station 1 – Emergency Operations Center, 111 North 5th Ave, Ann

Arbor, Michigan 48104 (use south entrance closest to Huron, has large

AAFD patch)

The meeting is not mandatory; however, it is highly recommended that interested

offerors attend the meeting. The purpose of this meeting is to discuss the services

with prospective offerors and to answer any questions concerning RFP 26-04. Any

questions and answers furnished in the pre-proposal meeting will not be official until

verified in writing through an addendum.

D. PROPOSAL FORMAT

To be considered, each firm must submit a response to this RFP using the format

provided in Section III. No other distribution of proposals is to be made by the

prospective offeror. An official authorized to bind the offeror to its provisions must

sign the proposal. Each proposal must remain valid for at least ninety days from the

due date of this RFP.

Proposals should be prepared simply and economically providing a straightforward,

concise description of the offeror’s ability to meet the requirements of the RFP. No

erasures are permitted. Mistakes may be crossed out and corrected and must be

initialed in ink by the person signing the proposal.

E. SELECTION CRITERIA

Responses to this RFP will be evaluated using a point system as shown in Section III.

A selection committee comprised of staff from the City will complete the evaluation.

The fee proposals will not be reviewed at the initial evaluation. After initial evaluation,

the City will determine top proposals, and open only those fee proposals. The City

will then determine which, if any, firms will be interviewed. During the interviews, the

selected firms will be given the opportunity to discuss their proposal, qualifications,

past experience, and their fee proposal in more detail. The City further reserves the

right to interview the key personnel assigned by the selected offeror to this project. If

the City chooses to interview any respondents, the interviews will be tentatively held

the week of March 2, 2026. Offeror must be available on these dates.

All proposals submitted may be subject to clarifications and further negotiation. All

agreements resulting from negotiations that differ from what is represented within the

RFP or in the proposal response shall be documented and included as part of the final

contract.

F. SEALED PROPOSAL SUBMISSION

All proposals are due and must be delivered to the City on or before, February

17, 2026 by 2:00 p.m. (local time). Proposals submitted late or via oral, telephonic,

telegraphic, electronic mail or facsimile will not be considered or accepted.

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

due date & time	bid description	bid #	primary contact	status
February 17, 2026 2:00PM	Advanced Life Support (ALS) Ambulance Services	RFP 26-04	Mike Kennedy	Open