Data Collection - Customer Survey - *208111

Location: Texas
Posted: Apr 3, 2025
Due: Apr 9, 2025
Agency: City of Dallas
Type of Government: State & Local
Category:
  • B - Special Studies and Analyses - Not R&D
  • R - Professional, Administrative and Management Support Services
Solicitation No: IFS AVI B600001
Publication URL: To access bid details, please log in.
Project: Data Collection - Customer Survey - *208111
Ref. #: IFS AVI B600001
Type: ITB
Status:
Open
Open Date: Apr 3rd 2025, 11:30 AM CDT
Questions Due Date: Apr 8th 2025, 9:30 AM CDT
Close Date: Apr 9th 2025, 11:30 AM CDT

Project Description: The City of Dallas is seeking a one-year service contract for a professional survey collector to conduct digital survey questionnaires to determine customer satisfaction with Dallas Love Field. The City of Dallas (City) is soliciting bids for a one-year Price Agreement for digital surveys to gather data for Airport Council International (ACI), Airport Service Quality (ASQ) and Customers Airport experiences at locations throughout the Dallas Love Field Airport (DAL). Dallas Love Field services approximately 12 million passengers entering the facility annually and the scope of work will allow Dallas Love Field to maintain the highest of standards.


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