06926Y0377-Support for BCC Manager Software

This solicitation is being made pursuant to the M/WBE Noncompetitive Small Purchase Method, Section 3-08 of the New York City Procurement Policy (PBB) Rules, this procurement is exclusively for the City Certified Minority and Woman Owned Business (M/WBEs).

DSS/ ITS is requesting the Support for BCC Manager Software .  The anticipated contract period of performance is from 04/15/2025 to 04/15/2027.

The Mail Manager Full-Service Base Software products (End User Mailer Module) are used by ITS for the development and integration of the address standardization components or the Print to Mail (PTM)-2 project. Using this address correction software, ITS has obtained a significant savings in postage costs. In addition, this software allows HRA to adhere to all postal regulations. Support service includes the following:

• Software updates every two months including any mandatory USPS regulatory changes.
• Referential data directory updates every month to maintain USPS C/\SS compliance.
• Unlimited access to customer support from 8AM to 7 PM EST.
• Access to a wealth of information on the customer portal including forums. updates. free online training and more.
• The software is helping the agency to mail client letter at a discounted rate.

Vendors will have access to all documents as well as proposal instructions of how to submit responses through PASSPort.
The bid closes on Friday, December 12, 2025 at 5:00 PM. Please submit your proposals by both acknowledging the receipt of the RFx in the Acknowledgement tab and completing your response in the Manage Responses tab. Vendor resources and materials can be found at the link below under the Finding and Responding to RFx heading. If you need additional assistance with PASSPort, please contact the MOCS Service Desk.
Link: https://mocssupport.atlassian.net/servicedesk/customer/portal/8
Link: https://www.nyc.gov/site/mocs/passport/about-passport.page