11-20-13 RFI
STATE OF TENNESSEE
TENNESSEE DEPARTMENT OF TOURIST DEVELOPMENT
REQUEST FOR INFORMATION
FOR
CONSULTING SERVICES FOR THE TNSHOF
RFI # 32601-4001
April 2, 2026
1. STATEMENT OF PURPOSE:
The State of Tennessee, Department of Tourist Development, issues this Request for Information
(“RFI”) for the purpose of consulting services for the Tennessee Sports Hall of Fame. We
appreciate your input and participation in this process.
2. BACKGROUND:
The Tennessee Sports Hall of Fame (“TNSHOF” or “Hall”) serves as a key statewide institution
dedicated to honoring, preserving and perpetuating the accomplishments of outstanding athletes,
athletic teams, and other sports personalities who are natives to Tennessee along with
establishing a permanent archive to display those artifacts. The Hall plays an important role in
preserving artifacts, producing educational and promotional media, and engaging both residents
and visitors through exhibits, special events, and community outreach.
As part of its ongoing evolution, the Hall is undertaking efforts to modernize its business
operations, enhance visitor engagement strategies, strengthen long-term organizational
sustainability and expanding its public reach. These efforts reflect the Hall’s broader goal of
strengthening its brand identity, deepening audience engagement, and improving the overall
visitor experience.
In preparation for its next phase of growth, including its planned relocation within the new Titans
Stadium development, the Department seeks input from qualified consulting firms with expertise
in museum planning, sports‑related institutions, interpretive programming, operational strategy,
and public‑sector project environments.
Respondents are encouraged to indicate their interest in participating in a future procurement
process once formally issued. Respondents are also invited to review and provide suggested
edits to the current scope of services, and to share industry-standard cost ranges, pricing
structures, and typical payment milestones for projects of similar size and complexity. Insights
gained through this RFI will assist in shaping a clear, informed, and actionable scope of services
for future procurement efforts.
3. COMMUNICATIONS:
1
3.1. Please submit your response to this RFI to:
Kelly Johns| Procurement Director
Tennessee Tower, 13th Floor
312 Rosa L. Parks Ave., Nashville, TN 37243
(615) 306-3313 | Kelly.Johns@tn.gov
3.2. Please feel free to contact the Tennessee Department of Tourist Development with any
questions regarding this RFI. The main point of contact will be:
Kelly Johns| Procurement Director
Tennessee Tower, 13th Floor
312 Rosa L. Parks Ave., Nashville, TN 37243
(615) 306-3313 | Kelly.Johns@tn.gov
3.3. Please reference RFI # 32601-4001 with all communications to this RFI.
4. RFI SCHEDULE OF EVENTS:
EVENT
1. RFI Issued
2. RFI Response Deadline
TIME
DATE
(Central Time (all dates are State
Zone)
business days)
April 2, 2026
April 17, 2026
5. GENERAL INFORMATION:
5.1. Please note that responding to this RFI is not a prerequisite for responding to any future
solicitations related to this project and a response to this RFI will not create any contract
rights. Responses to this RFI will become property of the State.
5.2. The information gathered during this RFI is part of an ongoing procurement. In order to
prevent an unfair advantage among potential respondents, the RFI responses will not be
available until after the completion of evaluation of any responses, proposals, or bids
resulting from a Request for Qualifications, Request for Proposals, Invitation to Bid or other
procurement method. In the event that the state chooses not to go further in the
procurement process and responses are never evaluated, the responses to the
procurement including the responses to the RFI, will be considered confidential by the
State.
5.3. The State will not pay for any costs associated with responding to this RFI.
6. INFORMATIONAL FORMS:
The State is requesting the following information from all interested parties. Please fill out the
following forms:
RFI #32601-4001
TECHNICAL INFORMATIONAL FORM
1. RESPONDENT LEGAL ENTITY NAME:
2. RESPONDENT CONTACT PERSON:
Name, Title:
Address:
Phone Number:
Email:
3. Firm Overview & Qualifications. Provide a brief overview of your firm, including size, structure,
and areas of specialization. Describe your experience with: (Museum planning and operations,
Hall of Fame or sports-related institutions, Public-sector or state-affiliated projects).
Include relevant project examples, scope, timeline, and outcomes.
4. Scope. Based on the scope included below, identify any critical components which are missing or
should be strengthened.
Please provide specific comments on the current Scope of Services, including:
a. Gaps, redundancies, or areas needing clarification
b. Recommended additions or modifications based on industry best practices
c. Any risks or challenges inherent in the current scope
d. Are the listed deliverables appropriate and sufficient for a project of this type? If not, what
would you adjust?
e. What KPIs and performance metrics are most commonly used for this scope?
5. What outreach strategies would you recommend to identify and attract highly qualified vendors for
a project of this scope to ensure a competitive and high-quality respondent pool?
6. Indicate your interest in participating in a future procurement process once posted to the public.
COST INFORMATIONAL FORM
1. What are the key cost drivers that influence pricing?
2. The State would like to understand payment milestones that should apply to the current scope
draft. What payment milestones are industry-standard cost ranges, pricing structures, and typical
payment milestones for projects of similar size and complexity.
3. What would the current scope as drafted cost the State annually?
ADDITIONAL CONSIDERATIONS
1. Please provide input on alternative approaches or additional things to consider that might benefit
the State, include how the approach would impact cost:
A.
SCOPE:
DRAFT SCOPE
A.1. The Contractor shall provide all goods or services and deliverables as required, described, and
detailed below and shall meet all service and delivery timelines as specified by this Contract.
A.2. Definitions. For purposes of this Contract, definitions shall be as follows and as set forth in the
Contract:
a. TSHOF “The Hall” means the Tennessee Sports Hall of Fame non-profit organization
created by the State legislature in 1994.
b. Business Plan Management means the on-going provision of advocacy and resources to
remove barriers that arise or may be anticipated to arise.
A.3. The Contractor will provide professional consulting services to support the Tennessee Sports Hall
of Fame in developing a comprehensive business plan and operational framework for the new
Sports Hall of Fame Museum. The Contractor shall work in close collaboration with the Executive
Director to ensure the long-term sustainability, educational value, and statewide impact of the
museum. The Contractor’s experience shall include:
a. Demonstrated experience in museum operations, cultural institutions, or heritage/education
organizations.
b. Experience in business planning, strategic development, and operational modeling for
public or nonprofit entities.
c. Familiarity with state commissions, public-sector reporting, and Tennessee‑based cultural
or historical organizations.
A.4. Contractor Responsibilities.
a. Museum Business Plan Development. The Contractor shall:
i. Develop a detailed five‑year business plan for the Hall, including mission
alignment, operational structure, staffing, governance, and resource needs.
ii. Create financial models covering operating budget, revenue projections, visitor
services, retail models, membership, sponsorships, and earned income
opportunities.
iii. Recommend key performance indicators (“KPIs”) for museum operations and
organizational health.
b.
Artifact Stewardship & Exhibit Planning Support. The Contractor shall advise on
necessary support structure, including staff or contractors, for collection preservation,
rotation and community engagement.
c.
Operational & Administrative Framework. The Contractor shall recommend an
operational structure for the new museum, including:
i. Staffing requirements and job descriptions
ii. Volunteer or docent programs
iii. Facilities maintenance considerations
iv. Visitor services workflow.
v. Provide a review of policies and procedures needed for compliance with state
guidelines for procurement, risk management, collections management, etc.
d. Market, Audience, and Stakeholder Analysis. The Contractor shall:
i. Conduct a market analysis for projected attendance, audience demographics,
and regional tourism patterns.
ii. Identify potential partners, sponsors, sports organizations, institutions, and
community groups.
iii. Provide strategies for outreach, accessibility, educational integration, and public
engagement.
e. Strategic Support necessary to the Executive Director. The Contractor shall:
i. Work directly with the Executive Director to ensure alignment with Commission
goals, legislative expectations, and statewide visibility.
ii. Provide project management assistance, milestone tracking, and presentation
materials for Commission briefings.
iii. Participate in scheduled progress reviews and provide written status reports.
f.
Deliverables. The Contractor shall deliver:
i. Comprehensive Business Plan (final electronic version + editable working files).
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.