OPC CONSUMER ASSISTANCE CASE MANAGEMENT SYSTEM

Location:	Maryland
Posted:	Sep 4, 2025
Due:	Sep 30, 2025
Agency:	State Government of Maryland
Type of Government:	State & Local
Category:	R - Professional, Administrative and Management Support Services
Solicitation No:	BPM052476
Publication URL:	To access bid details, please log in.

ID:	BPM052476
Title:	OPC CONSUMER ASSISTANCE CASE MANAGEMENT SYSTEM
Status:	Open
Due / Close Date:	9/30/2025
Publish Date:	9/4/2025 3:29:01 PM
Main Category:	Database management as a service
Solicitation Type:	Request for Information & Pricing
Issuing Agency:	Office of the People's Counsel

Solicitation Summary

Title

BPM052476

Alternate ID

Lot #

Round #

Status

Open

Due / Close Date (EST)

Sep 30 2025 12:00AM

Due / Close Date (EST)

Sep 30 2025 12:00AM

Solicitation Type

Request for Information & Pricing

Main Category

Database management as a service

Issuing Agency

Office of the People's Counsel

Procurement Officer / Buyer

Sarah DEMAIO

See All

sarah.demaio@maryland.gov

Solicitation Summary

The Maryland Office of People’s Counsel is seeking to replace the case management software used to track consumer assistance activities.

Additional Instructions

By email to rfp.opc@maryland.gov or via emma.maryland.gov under OPC Solicitation Number S26007 OR
To submit a proposal on eMMA, offerors must first register on emma.maryland.gov. We recommend registering in advance to become acquainted with the site.

Contact Sarah DeMaio at sarah.demaio@maryland.gov for additional information on this RFP

Project Cost Class

Pre-Bid Conference Information

Pre-Bid Conference Date (EST)	Pre-Bid Conference Details

Small Business Reserve Designation

Procurement Program Participation Goals

VSBE Participation (%)

MBE Participation (%)

African American MBE Participation (%)

Asian American MBE Participation (%)

Hispanic American MBE Participation (%)

Women-Owned MBE Participation (%)

DBE Participation (%)

SBE Participation (%)

Socio Economic Participation Criteria

Attachments

RFx Documents for OPC CONSUMER ASSISTANCE CASE MANAGEMENT SYSTEM (BPM052476) - Lot : 1 / Round : 1

Title	Type	Att.	Last Modified on UTC-4	Creation Date UTC-4	Validity End Date
Exhibits	Attachments & Appendixes (Approved)	Exhibit 1 WorkOrderSample.pdf Exhibit 3 DeliverableProductAcceptanceForm-DPAFsample.pdf Exhibit 2 - Sample-Short-form-Contract-for-Small-Procurements-fillable.pdf	8/4/2025 3:44:34 PM	8/4/2025 3:44:21 PM
RFP Price Form Instructions	Attachments & Appendixes (Approved)	Appendix 2 Price Form Instructions.docx	8/4/2025 3:43:35 PM	8/4/2025 3:43:35 PM
Attachments	Attachments & Appendixes (Approved)	Attachment-P.-Prime-Contractor-List-of-ALL-Subcontractors.xlsx Attachment-L.-Reference-Checks.pdf Attachment-U.-Contract-Affidavit.pdf Attachment-1.-No-Bid_Proposal-Notice_Vendor-Feedback-Form-1-1.docx Attachment B - OPC Case Management System SAASPriceFormREV.xls Attachment-T.-HIPAA-Business-Associate-Agreement.pdf Attachment-Y.-Data-Usage-Agreement-1.pdf Attachment-I.-Conflict-of-Interest-Affidavit.pdf Attachment-N.-Legal-Action-Summary.pdf Attachment-F.-Bidder-Offeror-Information-Sheet.pdf Attachment-S.-Non-Disclosure-Agreement-Contractor.pdf Attachment-M.-List-of-Current-or-Prior-State-Contracts.pdf	8/4/2025 3:42:34 PM	8/4/2025 3:42:34 PM
RFP for OPC CASE MANAGEMENT Database	Specification Document (Approved)	Case Management RFP Final.pdf Case Management RFP IT Supplemental Final.pdf	8/4/2025 3:42:58 PM	8/4/2025 3:40:46 PM

4 Result(s)

OPC CONSUMER ASSISTANCE CASE MANAGEMENT SYSTEM

See also