Request for Qualifications
Request for Qualifications (RFQ) Towing Services
City of Waukegan, Illinois
GENERAL INFORMATION/PUBLISHING
The City of Waukegan, Illinois, is accepting Qualification Statements (“Qualifications”) from licensed companies for the City’s Tow Service List program to provide official towing and related services within Waukegan city limits at the request of the Waukegan Police Department and other authorized City departments. Official towing services include, without limitation: vehicles involved in collisions; abandoned or disabled vehicles on roadways or rights-of-way; vehicles seized or impounded as evidence; recovered stolen vehicles; vehicles relocated during emergencies or special events; and other lawful police-requested tows or towing-related services. The company must have a proven track record of successfully providing towing services for units of local government of comparable size and complexity.
The City may select multiple companies for the Tow Service List. Inclusion on the Tow Service List does not guarantee the receipt of any minimum volume of service requests. The selected company(ies) will work directly with the Waukegan Police Department and designated City staff regarding dispatch coordination, performance, compliance, and customer service. The anticipated duration of the initial services is one (1) year, subject to annual review at the City's sole discretion, and the City may extend the relationship on an annual basis. The City may terminate this relationship at any time for any reason.
The company relationship is expected to commence following the RFQ selection process and award for the upcoming services term, with final selection subject to approval by the City Council.
RFQ QUESTIONS AND CLARIFICATIONS
All inquiries regarding the RFQ must be submitted in writing to the Police Department for the City of Waukegan:
Name: Michael Mandro
Title: Deputy Chief
Email:
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ANTICIPATED TIMELINE
Advertise RFQ: September 14, 2026
Due Date: Oct. October 14, 2026 @ 8:00 AM (CST)
Open sealed RFQ Response: October 14, 2026 @ 10:00 AM (CST)
RFQ Award (Board Meeting): To be announced
Timeline is subject to change at the sole discretion of the City. No individual extensions will be granted for the RFQ deadline.
ADDITIONAL SUBMITTAL AND RFQ DETAILS
1. Deadline: RFQ Responses must be received by [date] at [time] (CT). If City offices are unexpectedly closed at that time, the deadline will be extended to 4:00 p.m. on the City’s next observed business day.
2. Delivery: City of Waukegan, Attn: City Clerk Janet Kilkelly, City Clerk City of Waukegan 100 N. Martin Luther King Jr. Avenue, Waukegan, IL 60085
3. Email Copy: Submit an email copy to [
For security reasons, you must enable JavaScript to view this E-mail address.]. Subject line: “TOWING SERVICES RFQ – [Company Name].”
4. Late submissions will not be considered.
5. False statements and/or incomplete submittals are grounds for rejection.
6. The City may reject any RFQ Response from a company in default on taxes, licenses, or other monies due to the City.
7. All information received becomes City property and is public after selection (subject to applicable law).
8. The City may amend this RFQ up to the deadline; notices will be posted on the City website and sent to known interested parties. If an amendment materially changes scope, the City may adjust the deadline.
9. The City reserves the right to request additional information, waive irregularities, cancel this RFQ in whole or in part, reject any or all responses, and/or proceed with the company(ies) determined to best meet City needs.
10. Prior to the deadline, RFQ Responses may be modified or withdrawn by written notice from an authorized representative.
11. It is the respondent’s responsibility to examine all RFQ components and respond accordingly.
12. From issuance through selection, respondents may not communicate regarding this RFQ with City officials or staff other than the RFQ contact, absent written permission from the Mayor. Violations may result in disqualification.
13. Failure to observe RFQ instructions or conditions may constitute grounds for rejection.
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RFQ Towing Services
