BMC HELIX IMPLEMENTATION

Location: New York
Posted: Dec 5, 2024
Due: Jan 3, 2025
Agency: The New York State Contract Reporter
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Publication URL: To access bid details, please log in.
Issue Date: 12/05/2024 Contract Number: 202421
BMC HELIX IMPLEMENTATION
Description:

Erie County Medical Center Corporation (“ECMCC”), is seeking proposals from qualified vendors to provide implementation of BMC Helix. ECMCC is currently utilizing Salesforce Remedy System to manage the IT ITSM environment. ECMCC has purchased BMC HELIX to replace the current Remedy System as Remedy will no longer be a supported platform. ECMCC has outgrown the Remedy System and needs to move onto the newest ITSM system, that being BMC Helix.

The RFP documents can now be downloaded by visiting ECMCC's Procurement Portal at https://ecmc.bonfirehub.com/portal/?tab=openOpportunities

Due Date: 01/03/2025 11:00 AM

Contract Term: Duration of the contract

Location: 462 Grider St, Buffalo, NY 14215

Ad Type: General

Primary Contact: Erie County Medical Center Corporation
Purchasing
Materials Management
Chelsea Kiebzak
RFP/IFB Coordinator
462 Grider Street
Buffalo, NY 14215
United States
Ph: 716-898-6650
Fax:
ckiebzak1@ecmc.edu
Secondary contact: Erie County Medical Center Corporation
Purchasing
Materials Management
Chelsea Kiebzak
RFP/IFB Coordinator
462 Grider Street
Buffalo, NY 14215
United States
Ph: 716-898-6650
Fax:
ckiebzak1@ecmc.edu
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