Call Center Services
| Location: |
Maryland |
| Posted: |
Feb 3, 2026 |
| Due: |
Feb 27, 2026 |
| Agency: |
State Government of Maryland |
| Type of Government: |
State & Local |
| Category: |
- Q - Medical Services
- V - Transportation, Travel and Relocation Services
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| Solicitation No: |
BPM054410 |
| Publication URL: |
To access bid details, please log in. |
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ID:
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BPM054410
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Title:
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Call Center Services
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Status:
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Open
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Due / Close Date:
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2/27/2026
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Publish Date:
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2/3/2026 11:34:18 AM
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Main Category:
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Temporary customer service personnel
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Solicitation Type:
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RFP: Double Envelope Proposal
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Issuing Agency:
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Comptroller of Maryland
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Title
Call Center Services
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Alternate ID
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Solicitation Type
RFP: Double Envelope Proposal
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Main Category
Temporary customer service personnel
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Procurement Officer / Buyer
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Email
ltiamiyu@marylandtaxes.gov
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Additional Instructions
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Project Cost Class
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Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
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Pre-Bid Conference Details
Please see the Key Information Summary Sheet in the RFP.
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Small Business Reserve Designation
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Procurement Program Participation Goals
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VSBE Participation (%)
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MBE Participation (%)
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African American MBE Participation (%)
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Asian American MBE Participation (%)
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Hispanic American MBE Participation (%)
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Women-Owned MBE Participation (%)
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DBE Participation (%)
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SBE Participation (%)
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Socio Economic Participation Criteria
Procurement Officer / Buyer
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Alternate Link
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Title
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Type
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Att.
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Last Modified on UTC-5
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Creation Date UTC-5
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Validity End Date
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Maryland Living Wage Affidavit
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Attachments & Appendixes (Approved)
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2/3/2026 11:33:24 AM
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2/3/2026 11:33:24 AM
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Pre-proposal Conference Form
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Attachments & Appendixes (Approved)
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2/3/2026 11:24:13 AM
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2/3/2026 11:24:13 AM
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Attachment Z Certificate of Confidentiality for Contractor Personnel
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Attachments & Appendixes (Approved)
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2/3/2026 11:23:18 AM
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2/3/2026 11:23:18 AM
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Sample Contract
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Attachments & Appendixes (Approved)
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2/3/2026 11:21:56 AM
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2/3/2026 11:21:56 AM
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Abbreviations and Definitions
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Attachments & Appendixes (Approved)
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2/3/2026 11:21:22 AM
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2/3/2026 11:20:02 AM
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External Call Center Services RFP
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Technical Documents (Approved)
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2/3/2026 11:18:34 AM
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2/3/2026 11:17:40 AM
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