Call Center Services

Location: Maryland
Posted: Feb 3, 2026
Due: Feb 27, 2026
Agency: State Government of Maryland
Type of Government: State & Local
Category:
  • Q - Medical Services
  • V - Transportation, Travel and Relocation Services
Solicitation No: BPM054410
Publication URL: To access bid details, please log in.
ID: BPM054410
Title: Call Center Services
Status: Open
Due / Close Date: 2/27/2026
Publish Date: 2/3/2026 11:34:18 AM
Main Category: Temporary customer service personnel
Solicitation Type: RFP: Double Envelope Proposal
Issuing Agency: Comptroller of Maryland

Solicitation Summary
Title
Call Center Services
ID
BPM054410
Alternate ID
Lot #
1
Round #
1
Status
Open
Due / Close Date (EST)
Feb 27 2026 4:00PM
Solicitation Type
RFP: Double Envelope Proposal
Main Category
Temporary customer service personnel
Issuing Agency
Comptroller of Maryland
Procurement Officer / Buyer
Lola TIAMIYU
Email
ltiamiyu@marylandtaxes.gov
Solicitation Summary
Additional Instructions
Project Cost Class
Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
Feb 11 2026 2:00PM
Pre-Bid Conference Details
Please see the Key Information Summary Sheet in the RFP.
Small Business Reserve Designation
No

Procurement Program Participation Goals

VSBE Participation (%)
MBE Participation (%)
African American MBE Participation (%)
Asian American MBE Participation (%)
Hispanic American MBE Participation (%)
Women-Owned MBE Participation (%)
DBE Participation (%)
SBE Participation (%)
Socio Economic Participation Criteria
Procurement Officer / Buyer
Lola TIAMIYU
Alternate Link
Attachments
Selected
Title Type Att. Last Modified on UTC-5 Creation Date UTC-5 Validity End Date
Maryland Living Wage Affidavit Attachments & Appendixes (Approved) 2/3/2026 11:33:24 AM 2/3/2026 11:33:24 AM
Pre-proposal Conference Form Attachments & Appendixes (Approved) 2/3/2026 11:24:13 AM 2/3/2026 11:24:13 AM
Attachment Z Certificate of Confidentiality for Contractor Personnel Attachments & Appendixes (Approved) 2/3/2026 11:23:18 AM 2/3/2026 11:23:18 AM
Sample Contract Attachments & Appendixes (Approved) 2/3/2026 11:21:56 AM 2/3/2026 11:21:56 AM
Abbreviations and Definitions Attachments & Appendixes (Approved) 2/3/2026 11:21:22 AM 2/3/2026 11:20:02 AM
External Call Center Services RFP Technical Documents (Approved) 2/3/2026 11:18:34 AM 2/3/2026 11:17:40 AM
6 Record(s)
Daily notification on new contract opportunities

With GovernmentContracts, you can:

  • Find more opportunities and win more business
  • Receive daily alerts for all new bid opportunities
  • Get contract opportunities matched to your business
ONE WEEK FREE TRIAL

See also

Five9 Call Center Services

...ID: BPM058929 Title: Five9 Call Center Services Status: Open Due / Close Date: ...

State Government of Maryland

Bid Due: 10/02/2026

RFP # R00B7600009 Child Care ...

...ID: BPM058514 Title: RFP # R00B7600009 Child Care Call Center and Administration Services ...

State Government of Maryland

Bid Due: 10/02/2026

RFP # R00B7600009 Child Care ...

...ID: BPM058514 Title: RFP # R00B7600009 Child Care Call Center and Administration Services ...

State Government of Maryland

Bid Due: 10/16/2026

MSDE Multi-Tiered Support Dec...

...lisa.mcmillan4@maryland.gov Solicitation Summary Call Center Services for applications within DEC for one (1) ...

State Government of Maryland

Bid Due: 10/02/2026

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.
© 2000-2026 GovernmentContracts. All rights reserved.