Request for Proposals for ImageSilo Enterprise Content Management System-REISSUED

Location: New York
Posted: Dec 19, 2025
Due: Jan 9, 2026
Agency: State Government of New York
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
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Request for Proposals for ImageSilo Enterprise Content Management System-REISSUED

Deadline for Bidder RFP Questions has been extended to December 22, 2025 at 12pm EST.

Deadline for Agency Responses has been extended to December 29, 2025.

Deadline for Proposal Submissions has been extended to January 9, 2026 at 12pm EST.

Attachment Preview

Kathy Hochul, Governor RuthAnne Visnauskas, Commissioner/CEO
Request for Proposals for
ImageSilo Enterprise Content
Management System- REISSUED
RFP Issuance Date:
December 11, 2025
Request for Proposals for Proposal Submission Deadline:
January 96, 2026, 12pm, Eastern Standard
Time
Insurance Brokerage RFP Number: HCR-RFP-251211 Services
NEW YORK STATE HOUSING FINANCE AGENCY
STATE OF NEW YORK MORTGAGE AGENCY
Request for Proposals for 641 LEXINGTON AVENUE NEW YORK, NEW YORK 10022
HOUSING TRUST FUND CORPORATION
ImageSilo Enterprise Content 38-40 STATE STREET ALBANY, NY 12207
hcr.ny.gov
Management System NEW YORK STATE HOUSING FINANCE AGENCY
STATE OF NEW YORK MORTGAGE AGENCY
STATE OF NEW YORK MUNICIPAL BOND BANK AGENCY
TOBACCO SETTLEMENT FINANCING CORPORATION
641 LEXINGTON AVENUE NEW YORK, NEW YORK 10022
Request for Proposals www.nyshcr.org for
Table of Contents
1.
Introduction ............................................................................................................................ 4
2.
Purpose................................................................................................................................... 4
3.
Overview of the Agencies ....................................................................................................... 4
3.1 New York State Housing Finance Agency ....................................................................4
3.2 State of New York Mortgage Agency ...........................................................................5
3.3 Housing Trust Fund Corporation...................................................................................5
4.
Assessment of Practices relating to Diversity and Service-Disabled Veteran Owned Business
Enterprises (“SDVOBs”) ......................................................................................................................... 5
4.1 Minority and/or Women Owned Business Enterprise Participation ...............................6
4.2 Service-Disabled Veteran-Owned Business Enterprise Participation .............................6
4.3 MWBE and SDVOB Partner/Subcontractor Interest .....................................................6
5.
Calendar of Events and Milestones ......................................................................................... 7
6.
Proposer Mandatory Minimum Qualifications......................................................................... 8
7.
Scope of Services (“Scope of Work”)...................................................................................... 8
7.1 General Scope of Services ............................................................................................8
7.2 Technical Specifications for the Agencies’ Current ImageSilo ECM System ................9
7.3 Specific Requirements ..................................................................................................9
7.4 Computing Environment Security Controls...............................................................910
8.
Contract................................................................................................................................ 11
9.
Questions and Answers......................................................................................................... 11
10.
Amendments and Addenda ................................................................................................... 12
11.
Proposal Requirements ......................................................................................................... 12
12.
Contents of Proposals ........................................................................................................... 13
12.1 TAB 1: Proposal Coversheet, Cover Letter and Proposal Certification ........................13
12.1.1 Proposal Coversheet.............................................................................................13
12.1.2 Cover Letter with Executive Summary (3 pages) ..........................................1314
12.1.3 Proposal Certification.......................................................................................14
12.2 TAB 2: Technical Proposal.........................................................................................14
12.3 TAB 3: Cost Proposal .................................................................................................17
12.4 TAB 4: Administrative Proposal.................................................................................17
12.4.1 Insurance Requirements...............................................................................1718
12.4.2 Financial Capacity........................................................................................2021
12.4.3 Licenses, Certifications and other Credentials...............................................2021
12.5 TAB 5: EEO, Diversity and SDVOB Proposal............................................................21
13.
Proposal Submission Requirements....................................................................................... 21
14.
Evaluation of Proposals .................................................................................................... 2122
14.1 The Evaluation and Criteria for Selection...............................................................2122
15.
General Provisions............................................................................................................ 2324
15.1 Performance ...........................................................................................................2324
15.2 Additional Services Requested....................................................................................24
15.3 Contractor Staff ......................................................................................................2425
Attachment A: Proposal Checklist ......................................................................................................... 26
Policies, Standard Clauses and Requirements ........................................................................27
FORM A: Intent to Submit Proposal Form............................................................................................. 28
Attachment B Proposal Coversheet and Proposal Certification…………………………………...………29
Tab 3 Cost Proposal Form………………………………………………………………………………….33
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NEW YORK STATE HOUSING FINANCE AGENCY
STATE OF NEW YORK MORTGAGE AGENCY
HOUSING TRUST FUND CORPORATION
REQUEST FOR PROPOSALS
FOR
IMAGESILO ENTERPRISE CONTENT MANAGEMENT SYSTEM- REISSUED
IMPORTANT NOTICE: A Restricted Period under the Lobbying Procurement Law is currently in
effect for this procurement process and will remain in effect until approval of the Contract(s). Proposers
are prohibited from Contacts related to this procurement process with any employee of the New York
State Housing Finance Agency, State of New York Mortgage Agency, and Housing Trust Fund
Corporation (collectively, Agencies) or their Affiliate(s)1, other than the Designated Contact Officer
listed below.
Lobbying Law Designated Contact Officer:
Kathryn Mazzeo, Associate Counsel
New York State Homes & Community Renewal
38-40 State Street
Albany, NY 12207
Kathryn.Mazzeo@hcr.ny.gov
If you have inquiries regarding this request for proposal or would like to contact the Agencies regarding
issues not relating to Lobbying Procurement Law Contacts, please forward inquiries via electronic email
to contractunitinfo@hcr.ny.gov.
Further information regarding the Agencies’ Lobbying Procurement Law policies is available in the
Agencies’ Standard Clauses and Requirements for Solicitations, hyperlinked herein as Exhibit A.
1Affiliate(s) shall mean the other agencies comprising New York State Homes and Community Renewal being the New
York State Affordable Housing Corporation, State of New York Municipal Bond Bank Agency and Tobacco Settlement
Financing Corporation.
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1. Introduction
New York State Homes and Community Renewal (“HCR”) consists of all the major housing and
community renewal agencies of the State of New York (“State”), including the New York State Housing
Finance Agency, State of New York Mortgage Agency, and the Housing Trust Fund Corporation. HCR
includes other agencies (“Affiliates”) not involved in this request for proposals (“RFP”) process.
2. Purpose
The New York State Housing Finance Agency ("HFA"), State of New York Mortgage Agency
("SONYMA") and New York State Housing Trust Fund Corporation (“HTFC”) (individually or
collectively, “Agency” or “Agencies”) seek qualified competitive proposals from authorized Value
Added Resellers (“VARs,” “Proposers” or “Resellers”) of Digitech SystemsImageSilo enterprise
content management (“ECM”) system for the successful continuity and management of the Agencies’
existing ECM system currently under licensure with the Agencies.
The Agencies currently manage a vast repository of records in their current ImageSilo ECM system,
including approximately 4.1 terabytes (TB) of digital documents. The need for a new competitive
solicitation is required under the Agencies’ Procurement and Contract Guidelines to ensure continued
operation of the ImageSilo ECM system and compliance with New York State Archivesregulations,
improve operational efficiency and support the Agencies' mission of promoting affordable housing and
homeownership opportunities within the State.
The successful VAR (“Contractor”) will be required to work in concert with the preferred source agency
selected by the Agencies to scan and digitize the Agenciesrecords.
This request for proposals (“RFP”) is issued in accordance with the Procurement and Contract
Guidelines of the Agency(ies) and in compliance with Section 2879 of the Public Authorities Law.
3. Overview of the Agencies
The Agency(ie)s are public benefit corporations of the State of New York, co-located and co-
administered from their New York City (“NYC”) and Albany locations.
3.1 New York State Housing Finance Agency
The New York State Housing Finance Agency is a public benefit corporation created in 1960 to finance
low- and moderate-income rental housing. HFA issues taxable and tax-exempt bonds to provide
mortgage loans to developers of affordable multifamily rental housing. HFA’s mission is to create and
preserve high quality affordable multifamily rental housing that serves communities across the State of
New York. Today, HFA is one of the nation’s most prolific issuers of multifamily housing bonds.
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In 2023, as one of the primary issuers of municipal bonds for housing in the nation, HFA issued over
$1.156 billion of bonds to finance over 3,953 affordable units. HFA utilizes three financing tools to
fund its projects: (i) fixed rate bonds for its all affordable projects funded under the Affordable Housing
Revenue Bond Resolution; (ii) unrated private placements on a case by case basis; and (iii) variable rate
demand bonds for its 80/20 developments. As part of its mission, the Agency looks to continuously
explore new and innovative cost-effective financing techniques and efficiencies that can be implemented
in its existing financing structures.
3.2 State of New York Mortgage Agency
The State of New York Mortgage Agency is a public benefit corporation, created in 1970, to provide
single-family homeownership opportunities for low- to moderate-income New Yorkers. The Agency
funds its mortgage lending activities through the issuance of taxable and tax-exempt bonds under two
resolutions: (i) The Homeowner Mortgage Revenue Bond Resolution; and (ii) Mortgage Revenue Bond
Resolution. The Agency is the only State issuer of single-family housing bonds.
In 2023, the Agency issued over $275 million in bonds and funded over 1,701 mortgages. Together with
HFA, the two agencies combined were one of the top four largest housing issuers in the nation last year.
3.3 New York State Housing Trust Fund Corporation
The mission of the Housing Trust Fund Corporation is to further community development through the
construction, development, revitalization and preservation of low-income housing, the development and
preservation of businesses, the creation of job opportunities, and the development of public
infrastructures and facilities.
More detailed information relating to the Agency(ies) and their respective programs may be found at
the Agencies’ website, hyperlinked herein.
4. Assessment of Practices relating to Diversity and Service-Disabled
Veteran Owned Business Enterprises (“SDVOBs”)
The Agency(ies) has/have determined, pursuant to New York State Executive Law Article 15-a (“Article
15-A”) and New York State Veterans’ Law Article 3 (“Article 3”), that the assessment of participation
by minority-and/or women-owned business enterprises (“MWBEs”) (assessment of participation by
MWBEs hereinafter referred to as “Diversity”) and SDVOB practices of Proposers responding to this
RFP is practical, feasible, and appropriate.
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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