Nurse Call System Upgrades

Year 1 - Deliverable 1 - Per Section 4.12.1.1 By the end of Day two (2) of the contract start date, Vendor will meet with CTP to develop basic concepts of credential system, implementation strategy and training plan. This portion of the deliverable can be accomplished by a telephone conference call or "web ex" type presentation. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Trailers or caravan type towed vehicles used as classrooms for skill development

Year 1 - Deliverable 2 - Per Section 4.12.1.2 By the end of Week one (1) of the contract start date, Vendor will meet with Notification System Workgroup (State developed) to finalize implementation strategy and training plan. This meeting must be conducted in Charleston, WV with State staff. The implementation strategy must include comprehensive technical documentation necessary that defines the implementation of the system in a new hosting setting. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 1 - Deliverable 3 - Per Section 4.12.1.3 By the end of Week two (2) of the contract start date, Vendor will develop/implement State and Local Health components of Notification System. This will include the integration of the system to applicable web-based databases and IT systems (e.g. state and federal professional licensure agencies, WV Department of Motor Vehicles, National ESAR-VHP), using vendor supplied integration tools. Also included is the completion of the transfer (or re-build) of currently housed group and individual registrant data from the incumbent Vendor's system to the new Vendor's system. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 1 - Deliverable 4 - Per Section 4.12.1.4 By the end of Week three (3) of the contract start date, Vendor will complete "dry run" performance tests and correct any residual issues. This will be executed and evaluated on site in Charleston, WV. The system will be initialized and placed in-service. A vendor presence will be required in Charleston WV during the performance test and initiation of the system. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 1 - Deliverable 5 - Per Section 4.12.1.5 By the end of Week three (3) of the contract start date, Vendor will develop and conduct four (4) initial onsite, in-person user training as outlined in Section 4.11.4. A reproducible copy of all training material must be provided to CTP. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 1 - Deliverable 6 - Per Section 4.12.1.6 By the end of the thirty (30) calendar days of the contract start date, Vendor will develop and conduct one web-based initial user training (off-site delivery is acceptable), at least one hour in length, as outlined in Section 4.11.5. A recorded copy of the webinars must be provided to CTP. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 1 - Deliverable 7 - Per Section 4.12.1.7 By the end of the one-hundred eighty (180) calendar days of the contract start date, Vendor must provide one training on new system updates/changes, via web-based delivery or reproducible DVD. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 1 - Deliverable 8 - Per Section 4.12.1.8 From sixty (60) calendar days of the contract start date through the end of the contract, Vendor will maintain system in "ready" state, constantly monitoring for any operational irregularity to ensure constant availability of system. The vendor will support its use during actual missions and exercises and provide system upgrades and maintenance as required. .        Please provide a monthly and total yearly (11 month) cost for this deliverable after the initiation date up to the end of the contract period. The first 4 weeks are development costs and not included in this amount.         The vendor will invoice, and the Agency will pay the monthly cost of this Deliverable in arrears upon acceptance by Agency.

Year 1 - Deliverable 9- Per Section 4.12.1.9 From sixty (60) calendar days of the contract start date through the end of the contract, technical assistance will be performed as needed upon contact by State or Local staff. Maximum of thirty (30) hours of technical assistance for the first month and a maximum of fifteen (15) hours of technical assistance per month thereafter. .        Please provide a monthly and total yearly (11 month) cost for this deliverable after the initiation date up to the end of the contract period. The first 30 calendar days (month) are development costs and not included in this amount.         The vendor will invoice, and the Agency will pay the monthly cost of this Deliverable in arrears upon acceptance by Agency.

Year 1 - Deliverable 10 - Per Section 4.12.1.10 By the end of two-hundred forty (240) calendar days of the contract start date, Vendor must facilitate one Homeland Security Exercise Evaluation Program (HSEEP) - compliant, one WV-specific, functional exercise of the state credentialing system, using the Vendor's product, in order to satisfy federal ESAR-VHP requirements. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 2 - Deliverable 1 - Per Section 4.12.2.1 From Week one (1) of the contract start date through the end of the contract, Vendor will maintain system in "ready" state, constantly monitoring for any operational irregularity to ensure constant availability of system. Vendor will support its use during actual missions and exercises and provide system upgrades and maintenance as required .        Please provide a monthly and yearly total cost for this deliverable. The vendor will invoice, and the Agency will pay the monthly cost of this Deliverable in arrears upon acceptance by Agency.

Year 2 - Deliverable 2 - Per Section 4.12.2.2 From Week one (1) of the contract start date through the end of the contract, technical assistance will be performed as needed upon contact by State or Local staff. Maximum of fifteen (15) hours of technical assistance per month .        Please provide a monthly and yearly total cost for this deliverable. The vendor will invoice, and the Agency will pay the monthly cost of this Deliverable in arrears upon acceptance by Agency.

Year 2 - Deliverable 3 - Per Section 4.12.2.3 By the end of thirty (30) calendar days of the contract start date, Vendor will develop and conduct one onsite, in-person user training as outlined in Section 4.11.6. One reproducible copy of all training material must be provided to CTP. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 2 - Deliverable 4 - Per Section 4.12.2.4 By the end of one-hundred twenty (120) calendar days of the contract start date, Vendor will develop and conduct two web-based initial user trainings (off-site delivery is acceptable), each at least one hour in length, as outlined in Section 4.11.6. A recorded copy of the webinars must be provided to CTP. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 2- Deliverable 5-Per Section 4.12.2.5 By the end of Week one (1) of the contract start date, Vendor must be prepared to provide training on system updates/changes, via web-based delivery or reproducible DVD The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 2 - Deliverable 6 - Per Section 4.12.2.6 By the end of two-hundred forty (240) calendar days of the contract start date, Vendor must facilitate one Homeland Security Exercise Evaluation Program (HSEEP) - compliant, WV-specific, functional exercise of the state credentialing system, using the Vendor's product, in order to satisfy federal ESAR-VHP requirements Vendor will invoice and Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 3 - Deliverable 1 - Per Section 4.12.3.1 From Week one (1) of the contract start date through the end of the contract, Vendor will maintain system in "ready" state, constantly monitoring for any operational irregularity to ensure constant availability of system. The vendor will support its use during actual missions and exercises and provide system upgrades and maintenance as required. .         Please provide a monthly and yearly total cost for this deliverable. The vendor will invoice, and the Agency will pay the monthly cost of this Deliverable in arrears upon acceptance by Agency.

Year 3 - Deliverable 2 - Per Section 4.12.3.2 From Week one (1) of the contract start date through the end of the contract, technical assistance will be performed as needed upon contact by State or Local staff. Maximum of fifteen (15) hours of technical assistance per month. .        Please provide a monthly and yearly total cost for this deliverable. The vendor will invoice, and the Agency will pay the monthly cost of this Deliverable in arrears upon acceptance by Agency.

Year 3 - Deliverable 3 - Per Section 4.12.3.3 By the end of Thirty (30) calendar days of the contract start date, Vendor will develop and conduct one onsite, in-person user training as outlined in Section 4.11.6. One reproducible copy of all training material must be provided to CTP. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 3 - Deliverable 4 - Per Section 4.12.3.4 By the end of Thirty (30) calendar days of the contract start date, Vendor will develop and conduct two web-based initial user trainings (off-site delivery is acceptable), each at least one hour in length, as outlined in Section 4.11.6. A recorded copy of the webinars must be provided to CTP. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency

Year 3- Deliverable 5- Per Section 4.12.3.5 By the end of Week one (1) of the contract start date, Vendor must provide One training on system updates/changes, via web-based delivery or reproducible DVD. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 3 - Deliverable 6 - Per Section 4.12.3.6 By the end of Two-hundred forty (240) calendar days of the contract start date, Vendor must facilitate one Homeland Security Exercise Evaluation Program (HSEEP) - compliant, One WV-specific, functional exercise of the state credentialing system, using the Vendor's product, in order to satisfy federal ESAR-VHP requirements. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 4 - Deliverable 1 - Per Section 4.12.4.1 From Week one (1) of the contract start date through the end of the contract, Vendor will maintain system in "ready" state, constantly monitoring for any operational irregularity to ensure constant availability of system. The vendor will support its use during actual missions and exercises and provide system upgrades and maintenance as required. .        Please provide a monthly and yearly total cost for this deliverable. The vendor will invoice, and the Agency will pay the monthly cost of this Deliverable in arrears upon acceptance by Agency.

Year 4 - Deliverable 2 - Per Section 4.12.4.2 From Week one (1) of the contract start date through the end of the contract, technical assistance will be performed as needed upon contact by State or Local staff. Maximum of fifteen (15) hours of technical assistance per month. .        Please provide a monthly and yearly total cost for this deliverable. The vendor will invoice, and the Agency will pay the monthly cost of this Deliverable in arrears upon acceptance by Agency.

Year 4 - Deliverable 3 - Per Section 4.12.4.3 By the end of Thirty (30) calendar days of the contract start date, Vendor will develop and conduct one onsite, in-person user training as outlined in Section 4.12.6. One reproducible copy of all training material must be provided to CTP. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 4 - Deliverable 4 - Per Section 4.12.4.4 By the end of Thirty (30) calendar days and sixty (60) calendar days of the contract start date, Vendor will develop and conduct two web-based initial user trainings (off-site delivery is acceptable), each at least one hour in length, as outlined in Section 4.11.6. A recorded copy of the webinars must be provided to CTP. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 4 - Deliverable 5 - Per Section 4.12.4.5 By the end of Week one (1) of the contract start date, Vendor must provide training on system updates/changes, via web-based delivery or reproducible DVD. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.

Year 4 - Deliverable 6 - Per Section 4.12.4.6 By the end of Two-hundred forty (240) calendar days of the contract start date, Vendor must facilitate one Homeland Security Exercise Evaluation Program (HSEEP) - compliant, WV-specific, functional exercise of the state credentialing system, using the Vendor's product, in order to satisfy federal ESAR-VHP requirements. The vendor will invoice, and the Agency will pay the total cost for this Deliverable in arrears upon completion and acceptance by Agency.