Call Center Service

Location: Alberta
Posted: Jun 29, 2025
Due: Jul 28, 2025
Agency: Government of Alberta
Type of Government: State & Local
Category:
  • Q - Medical Services
  • V - Transportation, Travel and Relocation Services
Solicitation No: AB-2025-04552
Publication URL: To access bid details, please log in.
Open & Competitive Opportunity • Negotiated Request for Proposal
Open
Northern Alberta Institute of Technology (NAIT)
NAIT requires a service to triage and direct inbound calls to the main NAIT phone number. Based on 2024 numbers, NAIT receives approximately 65,000 calls annually, with fluctuating volumes depending on seasonality in line with our semesters. Peak volume periods include August/September and December/January.
APC Reference # AB-2025-04552
Category Services
Posting Date • Time Jun 27, 2025 • 4:20 pm (MT)
Closing Date • Time Jul 28, 2025 • 11:00:08 am (MT)
Region(s) of Delivery Alberta
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Government of Alberta

Bid Due: 6/15/2026

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