TERM OFCONTRACT
SPECIFICATIONS
TOWN OF WINTERVILLE
JANITORIAL SERVICES
Contract shall exist for (12) months beginning on _____________. The Town reserves the right to
extend this Agreement on an annual basis if it is determined to be in its best interest. The life of this
Agreement including all extensions shall not extend beyond a period of three (3) years. The Town
reserves the right to terminate this Agreement at any time with thirty (30) days written notice, with or
without cause.
BIDDER QUALIFICATIONS
Only bids from companies established in performing this type service and qualified to handle
accounts of this size may be considered. Prior to award, Town of Winterville reserves the right to
investigate a bidder's ability to fulfill the requirements of the contract.
All bidders shall include an affidavit attesting to their compliance with E-Verify (or, if the contractor
employs less than 25 employees in this state, attesting to that fact), and attesting to the bidder's
subcontractors' compliance with E-Verify (or, if any subcontractors employ less than 25 employees in
this state, attesting to that fact).
INSURANCE
Minimum Limits of insurance:
General Liability - No less than $1,000,000, limit per occurrence for bodily injury, personal injury, and
property damage.
Auto Liability - No less than $1,000,000, limit per occurrence combined single limit per accident per
bodily injury and property damage.
The successful Contractor shall provide acceptable Insurance Certificate(s) and Endorsement(s) to the
Town no later than at the execution of the contract. The Town reserves the right to require any
additional documentation or information verifying insurance coverage, as the Town deems necessary.
The town may contract the successful Contractor's insurance agent(s) or carrier(s) directly concerning
any insurance issues.
INDEPENDENT CONTRACTOR
The Contractor is an independent contractor and shall not be deemed an agent or employee of the
Town of Winterville for any purpose whatsoever.
The Town prefers a single, qualified company or entity to be responsible for providing services
described herein. Therefore, the contractor shall not subcontract any work related to the janitorial
service to another individual or janitorial service unlessapproved by the Town of Winterville.
CONTRACTOR'S USE OF SITE PREMISES
Successful contractor shall cooperate with and accommodate related work performed by the Town
on site during the contract period. It shall be the successful Contractor's responsibility to coordinate
its work on site.
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PERSONNEL
Prior to beginning work, Contractor shall conduct and make available to the Town upon request a
background check on all employees they intend to assign to each building. Fingerprints of all
employees shall be obtained and kept on file. The Town of Winterville reserves the right to request
of the Contractor, dismissal, or replacement of an employee for the Contractor if a conflict or
problem with that employee should arise. The Contractor will be responsible for supervision, hiring,
and firing of their own employees and shall be solely responsible for the pay, worker's
compensation insurance and benefits. The Contractor's designated representative is required
to perform weekly inspections of buildings and shall submit inspection reports to the
Contract Administrator.
The Contract Administrator, which will be the Electric Utility Director for the purpose of this Agreement,
will be assigned as the contact person for cleaning personnel. Communication between the Contract
Administrator and the cleaning personnel is very important. Therefore, the Contractor must assure that
at least one cleaning personnel per building can communicate well with the Contract Administrator. Any
employee hired by the Contractor will be the Contractors employee and in no way has any association
with the Town of Winterville. The Contractor shall insure that his employees are trained in all
appropriate safety regulations including but not limited to, OSHA regulations and all other local, State,
and Federal regulations.
The Contractor shall utilize the U.S. Department of Homeland Security's E-Verify system to verify
the employment eligibility of all new employees hired by the Contractor during the term of the
Contract and shall expressly require any subcontractors performing work or providing services
pursuant to the Contract to likewise utilize the E-Verify system to verify the employment eligibility of
all new employees hired by the subcontractor during the Contract term.
UNIFORMS
All custodial personnel are required to wear a uniform and a photo identification card, which shall
clearly identify personnel as employees of the contractor. This requirement shall always apply upon
entering Town property and while on duty.
FACILITY SECURITY
Arrangements as to accessing the facilities will be coordinated through the Manager's office. Issuance
of necessary keys and other procedures will be arranged after awarding the Contract. The Contractor
shall be responsible for which employees shall be assigned keys and the return of all keys immediately
upon termination of contract. Contractor shall report immediately any loss or misuse. In the event
duplication of keys are required because of contractors and/or their employee's having lost or misuse
of, Contractor shall promptly reimburse the Town for cost of such duplication. Contractor will not be
allowed to duplicate keys. Turn off lights except those designated to be left on and lock all doors as
directed.
All doors found locked should be left locked. Security of the building shall be the responsibility of the
Contractor during the designated cleaning service. Absolutely no one other than the authorized
personnel can be in the facility after regular work hours. This includes relatives, friends, etc. A listing
of all Town keys provided by the Town must be maintained. Including who they have been
distributed to and when they were turned over to different personnel. The listing must be
maintained at all times and is subject to periodic review by the Town. No keys shall be duplicated.
Any missing key will result in contractor covering associated expense for securing the facilies via
having the buildings re-keyed.
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SCOPE OF WORK
The contractor shall furnish cleaning services (5) days per week (unless otherwise noted), Monday
through Friday inclusive and shall do all such work on those days as shall be required to keep the
windows, floors, walls, and all other portions of said buildings clean and presentable and no less
than specified on the attached "Scope of Services List." All work should be done between the
hours of 8:00 am and 5:00 pm unless other arrangements are made. The contractor shall furnish
all supervised labor, materials, and equipment necessary to provide complete and efficient
cleaning services. The contractor shall arrange cleaning operations as necessary to avoid
interfering with Town operations. Cleaning service shall be in accordance with the attached
"Scope of Services List" which lists each facility to be cleaned and specific duties to be
performed and the frequency at which these duties should be performed. In case of
inclement weather, the Contractor shall contact the Contract Administrator to determine the level of
service required during that period.
MATERIALS AND EQUIPMENT TO BE SUPPLIED BY CONTRACTOR
The contractor shall furnish supplies and equipment necessary to perform the services required by
this contract. These include but are not limited to restroom supplies, chemicals, brooms, vacuums,
vacuum bags, buffers, dusting equipment (no feather dusters), mops, mop buckets, steam vacuums,
safety, and other equipment. Office restroom paper products should be mid to high grade quality.
General public restrooms may have a lower quality paper product. Paper products should fit
dispensers properly.
OTHER ITEMS TO BE SUPPLIED BY THE CONTRACTOR
The Contractor will furnish from its stock but not limited to paper towels, hand soap for dispensers,
toilet tissue, trash can liners, deodorant blocks, disinfectant cleaners, furniture polish, glass
cleaner, toilet cleaner, stainless steel cleaner, and cleaning towels. These items are to be stocked by
the contractor during regular cleaning service for each building. The Town will provide storage room
for all supplies and equipment.
RESPONSIBILITY FOR DAMAGE CLAIMS
The Contractor shall indemnify and save harmless the Town of Winterville and its officers, agents, and
employees from all suits, actions or claims of any character brought for any injury or damages received
or sustained by any, persons, or property by reason of any act of the Contractor, its agents, or
employees, in the performance of the contract.
NOTICE TO PROCEED
A notice to proceed will be issued after the Contractor has executed the Agreement and their
Insurance Certificate(s) or Endorsements have been received and accepted by the Town. The
Contractor shall not deliver any equipment to the work site or commence work until they have received
a written Notice to Proceed.
PAYMENT
Town of Winterville shall make payments based on Contractor's invoice, which is to be submitted on
the last day of each month for the previous month's work. Town shall, within 30 days after receipt of
each invoice, issue payment to Contractor. Any and all monies expended by Town to remedy
Contractor's failure to fulfill all contract obligations shall be deducted from invoiced amount.
FACILITIES CONDITION AND REPAIR
The Contractor has a responsibility to report to the Town any and all facilities that are in disrepair
and needs attention.
ACCOUNTABILITY
Check sheets identifying all contractual task are to be posted at all facilities and should completed daily
reflecting contractual work has been performed. The Check sheets will be signed off on by both the
Contractor and Town staff.
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SCOPE OF SERVICES LIST
Town Hall Building
Daily (Monday – Friday) (Excluding Second Floor)
1. All carpets, carpet runners, and entrance mats in hallways, offices, conference rooms and Town
Chambers shall be vacuumed, and spot cleaned with carpet cleaner, as necessary. (Includes
Copier Room and Stairwell
2. All trash receptacles emptied, and trash removed from the building. When liners are dirty or
torn, a clean liner is to be placed in trash receptacles. Regardless of condition, liners shall be
replaced a minimum of once every week.
3. Water fountains cleaned and disinfected.
4. Restrooms cleaned and disinfected including sinks, toilets, fixtures, switches, door handles,
mirrors, baby changing stations, and partitions. All dispensers should be filled. Floors are to be
damp mopped using a disinfectant.
5. Clean glass entrance doors and windows.
6. Break room cleaned: Tables and counters damp wiped with disinfectant; sink, appliance
exteriors, and vending machines damp wiped.
7. Custodial service storage room maintained in a clean and organized manner.
8. The hard surface floors should be dust mopped with treated dust mop. Wet mop any stains or
spills.
9. Clean reception counters, damp wipe with disinfectant.
10. Empty marked recycling materials into proper containers.
11. Office furniture, fixtures, equipment, accessories, windowsills, and flat surfaces dusted, spot
clean desktops and thoroughly clean if desk is cleared.
12. Spot clean walls, light switches, and doors.
Three Times per Week:
1. Mop entire building with wet mop.
Monthly:
1. Vacuum all fabric office furniture including chairs and couches.
2. Dust all blinds.
3. Dust all air vents, returns, and light fixtures.
4. Spray buff all hard surface areas using a high-speed floor machine.
Bi-annually:
1. Strip and wax all hard surface floor areas and shampoo carpets.
2. Dust mop with treated dust mop upstairs storage area and sweep stair well.
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Winterville Recreation Park
Daily
(7 days a week, Evening Cleaning November through February with Contractor locking
restrooms after completion);
(7 days a week, March through October):
1. Restrooms and offices: All trash receptacles emptied, and trash removed. Trash shall be placed
in dumpster adjacent to parking lot. When liners are dirty or torn, a clean liner is to be placed in
trash receptacles. Regardless of condition, liners shall be replaced a minimum of once every
week.
2. Restrooms cleaned and disinfected including sinks, toilets, fixtures, switches, door handles,
mirrors, baby changing stations, and partitions. All dispensers should be filled. Floors are to be
damp mopped using a disinfectant. No excess water or puddling shall remain on floors after
mopping.
3. Clean and disinfect all water fountains.
Twice Weekly
1. All carpets, carpet runners, and entrance mats shall be vacuumed, and spot cleaned with carpet
cleaner, as necessary.
2. Clean glass entrance doors.
3. Hard surface floors should be dust mopped with treated dust mop. Wet mop any stains or spills.
4. Office furniture, fixtures, equipment, accessories, windowsills, and flat surfaces dusted. Spot
clean desktops and thoroughly clean if desk is cleared.
5. Spot clean walls, light switches, and doors, as necessary.
Bi-Monthly
1. Smith Concession stand Mopped
Monthly
1. Smith Concession Stand - Upstairs
Hillcrest Park
Daily
(7 days a week, Evening Cleaning November through February with Contractor locking
restrooms after completion);
(7 days a week, March through October):
1. All trash receptacles emptied, and trash removed. Trash shall be placed into dumpster at
Winterville Recreation Park. When liners are dirty or torn, a clean liner is to be placed in trash
receptacles. Regardless of condition, liners shall be replaced a minimum of once every week.
2. Restrooms cleaned and disinfected including sinks, toilets, fixtures, switches, door handles,
mirrors, baby changing stations, and partitions. All dispensers should be filled. Floors are to be
damp mopped using a disinfectant. No excess water or puddling shall remain on floors after
mopping.
3. Clean and disinfect all water fountains.
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.