Ticket Management Software for Citywide Use
| Location: | Florida |
|---|---|
| Posted: | Oct 16, 2026 |
| Due: | Nov 6, 2026 |
| Agency: | City of Ocala |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | 270009811 |
| Publication URL: | To access bid details, please log in. |
Main
Agency
City of Ocala
City of Ocala
Status
Active
Active
Fiscal Year
2027
2027
Type
Invitation to Bid
Invitation to Bid
Department
Purchasing
Purchasing
Online Submissions
No
No
Project Estimate
Piggyback Solicitation
No
No
Insurance Required
No
No
Bid Bond Required
No
No
Bid Bond Amount
Performance Bond Required
No
No
Performance Bond Amount
Construction Bond Required
No
No
Construction Bond Amount
Scope of Services
270009811 Ticket Management Software for Citywide Use
Scope of Work: BACKGROUND INFORMATION The City is seeking proposals from qualified vendors to provide, implement, and support a comprehensive 811 Ticket Management Software System to support Call Before You Dig (811) locate management services for all City-owned and operated underground utilities.
The system shall manage, track, document, and report on locate requests for citywide infrastructure, including but not limited to: • Water distribution
• Sanitary sewer
• Stormwater
• Electric
• Fiber / telecommunications
• Traffic signal and street lighting infrastructure
• Other underground facilities owned or maintained by the City The goal is to improve operational efficiency, regulatory compliance, response times, accuracy of locates, and data transparency.
270009811 Ticket Management Software for Citywide Use
Scope of Work: BACKGROUND INFORMATION The City is seeking proposals from qualified vendors to provide, implement, and support a comprehensive 811 Ticket Management Software System to support Call Before You Dig (811) locate management services for all City-owned and operated underground utilities.
The system shall manage, track, document, and report on locate requests for citywide infrastructure, including but not limited to: • Water distribution
• Sanitary sewer
• Stormwater
• Electric
• Fiber / telecommunications
• Traffic signal and street lighting infrastructure
• Other underground facilities owned or maintained by the City The goal is to improve operational efficiency, regulatory compliance, response times, accuracy of locates, and data transparency.
Dates(All times are listed as
EST
)
Broadcast Date
10/6/2026 12:00 PM EST
10/6/2026 12:00 PM EST
Question End Date
Sample Due Date
Due Date
11/6/2026 2:00 PM EST
11/6/2026 2:00 PM EST
Bid Opening Date
Question End Date Reminder Notification
0 Day(s)
0 Day(s)
Sample Due Date Reminder Notification
0 Day(s)
0 Day(s)
Due Date Reminder Notification
0 Day(s)
0 Day(s)
Pre-Bid Meetings
Total: 0
(All times are listed as
EST
)
| Date | Time | Mandatory | Location |
Shortlist Meeting
Total: 0
(All times are listed as
EST
)
| Date | Time | Location |
Documents
Total: 3
Commodity Codes
Total: 3
| Code | Description |
| [208-20] | Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc. |
| [920-27] | E-Commerce Software Development Services |
| [920-45] | Software Maintenance/Support |
Publications
Total: 0
| Publication | Date |
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.