After Hours Answering Service

Location: Texas
Posted: Oct 30, 2025
Due: Nov 13, 2025
Agency: City of Mansfield
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Publication URL: To access bid details, please log in.
Bid Title: After Hours Answering Service
Category: Water Utilities
Status: Open
Description:

The City of Mansfield Utilities Department needs after hours call service throughout the 2026 fiscal year. Expectations are for the service to answer calls and dispatching requests to on-call crew between the hours of 5:00pm - 8:00am Monday though Friday, all day Saturday and Sunday, as well as all government holidays. Ability to determine what needs to be dispatched out immediately vs forwarded to the Utility Billing Dept the following business day. Also provide a daily call log and disposition at 8 am every morning for the calls from the day before.

Publication Date/Time:
10/30/2025 9:00 AM
Closing Date/Time:
11/13/2025 4:00 PM
Contact Person:
Jason Fowler
jason.fowler@mansfieldtexas.gov
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