Conservation/Parks/HQ - Answering Services

All or None** Answering Service for 1-800-ALAPARK
**See attached Specs**
Remote Answering Service Representatives are permitted but, they must be fluent in English
Call volume is estimated to be between 600-1200 calls per month
Script Information will be given to the awarded vendor

First year valid period: 10/1/2026 -9/30/2027
DCNR intends to establish a multi-year agreement with the maximum contract term to be determined
at the time of award based on the awarded pricing and anticipated usage. The supplier shall maintain consistency in
pricing, products, services, specifications, and all contract deliverables throughout the entire term of the contract.
Under no circumstances shall the cumulative value of the agreement exceed Twenty-Five Thousand Dollars (25,000). See boiler plate.
Contract term to not exceed 5 years and/or $25,000. To be renewed annually.